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“Hidden Gem” 4 of 5 bubbles
Review of Phu Pi Maan Resort & Spa

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Phu Pi Maan Resort & Spa
Ranked #6 of 123 Ao Nang B&B and Inns
Lee, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Hidden Gem”
4 of 5 bubbles Reviewed 29 January 2012

We had a great time at Phu Pi Maan, stayed in a deluxe room which perfect for us and we hardly spent anytime in it. It's about 10/15 minute walk to the main area of Ao Nang but there are plenty of shops, bars and restuarants on the way in. The pool is so lovely and has amazing views.

We can't comment on the restuarant as we never ate there, due to the fact that it was always empty, I guess because they don't serve alchohol and that there is so much choice in Ao Nang. Just head to the 7-11 to stock your fridge.

Only downside is the smell from the bathroom - does put you off when having a bath, but not enough to ruin our stay. Would happily go back here, peaceful and quiet - a hidden gem!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Republic77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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364 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Malaysia
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 28 January 2012

Phu Pi Maan is a beautiful resort nestled in natural rural environment which is quiet but yet just 5 minutes drive away from Aonang beach. We can hear the symphony of the cicadas at night from our balcony and wake up to birds chirping and rooster crowing in the morning. They provide free shuttle to and from Aonang beach which is excellent.

The complimentary breakfast is ok in terms of taste and variety.

The staff in this resort generally do not have a good grasp of English. But I do not mind this language barrier as most of them do try hard to understand what I said. One just has to patiently explain and repeat to them one's request. And follow up as they sometimes forget. They always ultimately deliver. What was unpleasant was the attitude of a few personels at the reception who were unhappy to serve. I was always polite and smiling when talking to them. But many times, these few personnels did not smile and one even looked away when answering my question. I merely asked him to repeat what he had said.

We stayed in the standard deluxe room which was nice and spacious with a lovely view of the limestone mountains. There is a nice traditional Thai touch to it as well. The problem I faced was with the hot water supply in the shower room. It was not consistent and alternated between very hot and cold quite drastically. I almost scalded my arm. So, I decided to use the shower at the bath instead. Also, watch out for big red ants which do crawl into/on top of the bed at times. I sprayed insect repellant which worked.

  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank LuckyTraveller21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melbourne
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 22 January 2012

We stayed in a villa - the bed was really comfortable, but the bathroom smelt like sewage the whole time - we had to keep the lid down on the toilet, but it just got worse to the point it made you feel sick entering the room - in the end we asked for something to be done about it & at the desk they didn't seemed shocked when we told them, so this must be a regular occurrence - they came in & put a blower vac down the drain in the shower - this seemed to fix the problem while we were there for the rest of the trip. Also the staff had trouble understanding what we were asking for on many occasions & we had to ask for a lot of things like where was the hairdryer, where were the pool towels etc..The pool was great - there is a great view from it, but the staff never came around collecting the wet towels when people had finished with them & if you wanted more pool towels you had to go to the foyer to sign for one. Speaking of the foyer it needed a good sweep & a tidy up - one good thing was they had 2 computers there for 24hour use which was handy. When we arrived there was a plate of fruit left in the room for us with gladwrap over it with 2 rusty knives next to it - we never ate the fruit & we were there for 4 nights & it was never once removed/replaced - we removed the fruit on the last day - the grapes were mouldy so we threw them away & the rest of it we took down the to end of the beach to feed to the monkeys which was lots of fun! Also when you made yourself a cup if coffee in the room the coffee & sugar in the sticks were rock hard (probably due to the humidity), but they never replaced the coffee or sugar - you had to ask for more - we have stayed in other resorts around Thailand & this has been the only one where attention to detail has left a lot to be desired. There is a free shuttle into town from the resort - it is easy enough to catch from the hotel, but unless you have a mobile phone you can't get a ride back as they only come down when you call. Sometimes we got a ride in & other times we walked - it isn't far into town - maybe 15 minutes or a bit less. Breakfast was ok, but we never ate lunch or dinner there - nobody did - at night the restaurant was always empty. We did eat there once for New Year's Eve around the pool & we enjoyed that. Overall the place needs to be revamped - the staff need to learn to smile a bit more & they need to be aware of things - this was not a cheap resort compared to the other 2 places we stayed in on this trip - infact it was the most expensive, but compared to Ping Nakara in Chaing Mai & The Grand Millennium in Bangkok those 2 places were miles infront of Phu Pi Maan Resort & Spa when it came to service & amenities & they charged us more?? - we would not stay here again.
ps - there is no alcohol served at this resort - you have to go into town for it.

Room Tip: There are villas around the pool which we had or there were hotel rooms above the foyer - choose a v...
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank larryduc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 31 December 2011

This was our third hotel for our trip to Thialand as part of our 3 week honeymoon so we are sort of getting calibrated by this stage.
The reception was confusing as we had 4 people behind the desk just saying too much and not making much sense. This was not about their command of the English language it was about being clear, listening and only 1 person talking at a time.
We were staying over the New Year period and we must have been asked 5 times by the guy on reception if we wanted to join them for a meal. We made our apologies many times but again he tried. To be honest it was embarassing and smacked of desperation.
This was a great shame as there are other members of staff who go about their business very efficiently and effectively.
The building is new but already showing signs of not being looked after. Cobwebs everywhere, the floor in reception looks like it needs a good clean. Also there are many ants, I know this cannot be avoided but it does not help when finished food is left by the pool or outside of rooms for nearly a day.
The toilets in the rooms also smell a bit, keep your door shut and the lid down and you wont have a problem.
We had a nice time and the pool area and backdrop are fabulous but for me some of the reviews feel a little over the top for what is a reasonable hotel and not on our experience a great one.

Room Tip: Keep you toilet lid down and your door shut your bathroom door The free taxi service is excellent...
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisboa
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 11 December 2011

Phu Pi Maan is a great and very beautiful hotel.

The rooms are huge and very clean, the bathrooms amazing. We´ve stayed in a regular room and it´s enough. Don´t know about the villas but from the outside they look great.
The pool (in fact they have two) is good with an amazing view.
The breakfast was good but its always the some.

It is located about 1,5km from Ao Nang beach but they have a shuttle service until 10 pm. For me they have the best location from all the hotels in Ao Nang because you can go anywhere in a second but you are in a very quiet and peaceful place.

The staff is great and very nice but the big problem (as in all the other places we´ve been) is that they simply don´t understand you and probably they will say yes to everything. It took me more than 30 minutes to make the check out because of a problem in the bill.

My advice to them is that if they want to became a excelent hotel they just need a speak better english and organize the services.

But if I ever return to Ao Nang this is the hotel I´ll choose.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jasonLisboa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phu Pi Maan Resort & Spa

Property: Phu Pi Maan Resort & Spa
Address: Moo 2 86/8, Ao Nang, Krabi Town 81180, Thailand
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #6 of 123 B&Bs / Inns in Ao Nang
Price range (per night): ₹ 4,422 - ₹ 12,195
Hotel Class:4 star — Phu Pi Maan Resort & Spa 4*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to Phu Pi Maan Resort & SpaA small and cozy resort designed into a tropical embrace of nature. Delicately designed villas, suites and deluxe rooms blend the best elements of contemporary design and traditional Thai style together, leading to a relaxing atmosphere of comfort and luxury. Phu Pi Maan offers all amenities and facilities a guest could expect. The spacious and beautifully designed pool area invites guest of all ages to enjoy and relax. Delicious Thai and western food is offered at the resorts nicely designed and stylish restaurant. For the ultimate indulgence in pure bliss and tranquility, the resort offers a health spa with many different thai massage and fitness center. A heavenly sanctuary for you to relax, unwind, recharge and rejuvenate. Phu Pi Maan Resort & Spa is located in Ao Nang, Krabi, approx. 30km from Krabi Airport (30 minutes by car) or 160km from Phuket Airport (2 hours by car). Ao Nang Beach can be reached within a five minute shuttle service offered throughout the whole day by the resort. The most beautiful beaches of Tonsai, Railay and Phra Nang can be reached within 15 minutes by longtailboat and the gorgeous beaches of Poda and Chicken Island within a 30 minutes ride. Phu Pi Maan Resort & Spa offers the ultimate experience for guest looking for a stay with a personal touch within a beautiful and most quiet nature. ... more   less 
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Also Known As:
Phu Pi Maan Resort And Spa
Phu Pi Maan Hotel Ao Nang
Phu Pi Maan Resort & Spa Krabi/Ao Nang

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