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All reviews playing area for kids air conditioning in the room easy walk to the beach mid night floor facing short walking distance cute hotel each guest in house restaurant triple room island hopping tour stayed nights here small swimming pool wifi speed convenient location comfortable beds awesome hotel
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Reviewed 28 March 2018 via mobile

This hotel is very close to ao nang beach and has everything in proximity. The rooms are spacious, clean and the hospitality is top notch. The staff very helpful and courteous.
Some suggestions to management : 1) Can start room service and food beverage service near swimming pool.
2) Though the food is great and service fast, items in menu can be increased.
Loved the stay. Would definitely return if in Krabi.

Date of stay: March 2018
Trip type: Travelled with family
Thank ChaAbhi_LS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shinichi S, Guest Relations Manager at Kokotel Krabi Ao Nang, responded to this reviewResponded 12 April 2018

Dear Abhijit M, from Kokotel Krabi Aonang,
We wish to express that we have thoroughly enjoyed looking after you, and that you are greatly missed by the Koko team!
Our team would be proud to display your kind reviews and comments regarding our hotel, services and facilities.
Again, thank you for rating and reviewing about our hospitality and quanlity of services, they are always our top priorities to satisfy guests. Hope you enjoyed and would come back again sometimes.
We hope it will not be too long before we have the pleasure of welcoming you back at Kokotel Krabi Aonang
Sincerely, Damrongsak Ketkanphai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018

Location is great, very close to the beach, restaurants, drug stores, etc. which is very convenient and also by the main road. Wifi was fantastic when we were there. The mattresses were firm and comfy too.

Room tip: The family room is not what is seems like in the photos, i.e. not as big. Also a bit dim, can improve lighting.
Date of stay: March 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank dean885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shinichi S, Guest Relations Manager at Kokotel Krabi Ao Nang, responded to this reviewResponded 2 April 2018

Dear Dean885, from Kokotel Krabi Aonang,
Thank you for taking the time to share your feedback.
Especially, we are glad to hear that the location of our hotel, wifi connection and the comfy mattresses made your visit pleasant.

For the mattress, we are confident to produce a good sleep for all guests !

We hope to welcome you back to our hotel very soon!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

Lovely hotel set in an ideal location and great value for money. Staff are very helpful and kind, they welcomed us with fresh orange juice on arrival. Breakfast was great, juices and coffee, cooked and cold options as well as pastries. Shower and bathroom was nice, bedroom was spacious and all amenities worked perfectly and were clean. I would book from any Kokotel location in the future.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Issemm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shinichi S, Guest Relations Manager at Kokotel Krabi Ao Nang, responded to this reviewResponded 2 April 2018

Dear Issemm,

Thank yo so much for taking time to review us on tripadvisor!
We are glad to see that our staff could make your experience at Kokotel good and memorable.

As we want you to like Kokotel experience, we are trying to make the best of every part in detailed.
If you liked your experience at Kokotel Krabi Ao Nang, we are strongly looking forward to welcoming you again at every Kokotel in Thailand.

Again, thank you for choosing to stay at Kokotel Krabi Ao Nang.
We Koko team is waiting for visit next time in the near future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

The location is great but noisy at night.

The staff is really nice and helpful, and the food is good enough.
When we arrived it was quiet smelly on the reception (which is also restaurant) and I mean smelly like the bathroom next to it was really smelly but otherwise the check in was nice.

The rooms are good but the rest of the hotel is pretty basic (the pool is too simple, just a pool on the roof but have to say that the bathrooms next to it are great)

A bit expensive for what it really is but I was glad to pay for it after a long journey and having (finally) a nice room

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank Sergi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shinichi S, Guest Relations Manager at Kokotel Krabi Ao Nang, responded to this reviewResponded 2 April 2018

Dear Sergi N,

Thank you for taking time to reviews us on tripadvisor.
We are glad to hear that our staff's service could make your stay pleasant at Kokotel.

For the bad smell in the reception, please accept our apologies on for the bad experience we delivered to you.
We will take your feedback to improve our facilities not to cause this kind of problem again.

Again, thank you for choosing to stay at Kokotel Krabi Ao Nang.
We are looking forward to welcoming you back again here.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2018

Stayed for 3 nights in a double room, which was clean and spacious. Staff were friendly and helpful. Cafe area is new and trendy looking. Playground for kids and pool on top floor. Hotel is right in the centre of Ao nang, so you have good access the beach (400m) and restaurants. Massage shops next door and there is a Starbucks + 7/11 shop about 20m away. The buffet breakfast was quite varied e.g. cereal, eggs, pastries, cakes, sausages, toast & yoghurt.

The front balcony room was not a good choice for us, because there was a band playing at a bar across the road from 9pm until 1am on Thurs + Fri night and on Sat night they played until 2am. We were very tired every day because of lack of sleep, but at least they served breakfast until 10:30am to make up for the late night. We were close to changing rooms by the 3rd night, because the band stayed on for an extra hour. The front balcony rooms would only suit people that want to party or stay up late. Not sure if you would hear the noise from the rooms at back of hotel.

The other slight problem was that the hot water kept turning on and off when using the shower.

I'm glad we got this hotel at a cheap price, because we were little disappointed with our stay mainly due to the noise level.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank loz_lozza_atw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shinichi S, Guest Relations Manager at Kokotel Krabi Ao Nang, responded to this reviewResponded 17 March 2018

Dear valued guest,

Thank you for taking time to give us a feedback.
Your comments are so valuable for us to improve our service to bring back guests expectations.

We apologize for noise problem that made you uncomfortable during our stay at Kokotel.
For this matter, please let us come up with solutions to eliminate the problem.

We hope that we can welcome back you again at updated Kokotel Krabi Ao Nang in the future.

Sincerely,

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