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Reviewed 2 November 2015

I recently returned from a corporate trip to The Cove Atlantis - and LOVED it! A perfect spot to vacation if you do not have children. The Cain pool was fantastic with an amazing DJ playing the BEST mixes of 80's/90's songs. When we wanted a bit of quiet time, we headed down to the beach which had big, comfortable lounge chairs with sun shades. The water park is a BLAST...and NOT for the faint of heart! All of the staff from bartenders to housekeeping were very pleasant and friendly. Our room was spotless, modern and quiet. All meals from the breakfast buffet to dinner at Olives in the Casino were great! It is a pricier resort, but worth every cent! I am so sad we only stayed for 3 days - if I would've known what an amazing resort this is, we would have extended our stay for sure! We will be back!

Stayed: October 2015
Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisBahamas, Manager at The Cove at Atlantis, Autograph Collection, responded to this reviewResponded 6 November 2015

Hi Suzanne S,
Thank you for spending your corporate trip at The Cove Atlantis! We are glad you had an amazing experience, especially at Cain at The Cove and Aquaventure (our water park). We hope next time you will stay with us for a longer period. See you again soon! -The Cove Atlantis Management Team

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Reviewed 1 November 2015

Just returned from 6 days with the family at The Cove, Atlantis. It appeared to be the obvious place to take 2 young children. In many ways The Cove is brilliant: great location, beautiful views, large well appointed comfortable rooms, good service from house keeping and front desk. The swimming pools and facilities are on a massive scale and any child is going to be impressed.
The downsides are easy to summarise:
1. It is hugely overpriced. This is not a 5 star Hotel. Maybe 4. The food is shockingly overpriced. Allow $200+ per head per day. It is also nothing special.
2. The place is overrated. The marketing and the product to not match. Prepare to be disappointed. The place is looking tired and not that well maintained. All our feet were black from the unclean (external) surfaces at the end of each day.
3. Most of the local staff are 'reasonably' polite, but expect some 'attitude' if you do not give then the 'Additional Tip' prompted on each bill on top of the mandatory 15% gratuity.
4. The Rapid River attraction is dangerous even although it is the central water attraction. Both I and my 7 year old sustained several cuts and bruises when our 2-person inner-tube capsized. We were offered basic first aid and a supply of dressings. It was clear from talking with others that injuries were alarmingly common.

The Bahamas probably appeals more to the American market than European. It is a 3rd world country, charging 1st world prices. The infrastructure and environment needs investment. The only evidence of investment is a few hotels and government buildings.

Room Tip: Ask for floors 10-22. Avoid the Atlantis hotels other than; Cove, Reef, and Royal Towers
  • Stayed: October 2015, travelled with family
    • Location
    • Rooms
    • Service
3  Thank LuellaJonty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisBahamas, Manager at The Cove at Atlantis, Autograph Collection, responded to this reviewResponded 5 November 2015

Hi LuellaJonty,
Thank you for staying with us at The Cove and enjoying our brilliant accommodations! We’re glad to hear you enjoyed the property and the view from your room. Atlantis is pleased to offer a multitude of dining options (ranging from fine to fast dining) for our guests, including 21 restaurants and 19 bars and lounges with affordable outlets and three different Dining Plans. These Dining Plans are inclusive of both breakfast and dinner daily, and include some of Atlantis’ most popular restaurants. For those reading this review, Atlantis is currently in the process of property upgrades, including the updating some of our guest accommodations, public spaces, and dining venues, in order to improve the guest experience.
–The Cove Atlantis Management Team

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Reviewed 30 October 2015

My wife and I have been going to the Atlantis for the 20 years, the past 9 with our son. It's our big trip for the year, we always look forward to. We just stayed 10/21-29 in the cove deluxe ocean view. We have been staying in the same category for the past four trips so we are very familiar. Let me start by saying perhaps I may be nitpicking but when you are spending this level of money you expect a certain level of splendor. Upon arrival all greeters are of course very friendly and somewhat helpful. As we get to our room it smelled of marijuana throughout. Of course we were surprised so we left to let it air out for awhile. Upon our return the smell had subsided only to reoccurr later in the day and same the following. Two calls to the manager and we were relocated to a higher floor along with other guest with the same complaint. Over all it just seem the hotel is run down with a apparent lack of maintenance being performed , especially now during the slow season. Water Slides not open, waterfalls not on, heavy buildup of bird droppings, tons of burnt out light bulbs, out of service toilets and sinks, drink prices 25 percent higher at the Cain, various sundries 10-25 percent higher than royal and coral towers. I'm tired so please excuse the lack of detail within. So just to wrap it up. It appears under the new ownership and now partnership with Marriott, they are surprisingly letting the place go from what it use to be. If you have ever been you may think it's great. But take it from other guest who share my same opinion as well as EVERY employee that just shake their heads when you ask the question "what happened?" Needless to say we, along with everyone we spoke with are looking for other alternatives on other islands. Hope they get it back together soon.

  • Stayed: October 2015, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Bret7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisBahamas, Manager at The Cove at Atlantis, Autograph Collection, responded to this reviewResponded 5 November 2015

Hi Bret7,
We appreciate hearing all guest feedback, especially from a loyal guest such as yourself (and your family). We are glad to hear our team was able to accommodate the request to change rooms and hope your second accommodations were equally enjoyable. Atlantis is currently in the process of upgrading our guest accommodations, as well as select dining venues and public spaces. Atlantis values our guests and are launching these property updates to ensure we are delivering the best-possible experience. For those reading this review, Aquaventure does close some of our less-trafficked pools and/or rides during these same seasons, as we receive fewer guests at certain points of the year. Thank you for choosing to stay with us over the years, and we hope to welcome you back to paradise again soon.
–The Cove Atlantis Management Team

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Reviewed 29 October 2015 via mobile

Seldom do I find a place so perfect . Private beach and pool away from the regular crowed area . It is an adult only pool so if you have children this is not the section for you . The restaurant by the pool was great . I had the biggest prawns that barely fit on my plate . The staff is always smiling and happy . It's just the most perfect and complete package you can find

Stayed: October 2015
Thank Debra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisBahamas, Manager at The Cove at Atlantis, Autograph Collection, responded to this reviewResponded 30 October 2015

Hi Debra C,
Thank you for sharing your perfect vacation to The Cove Atlantis! We are glad you enjoyed Cain at The Cove – the adults-only pool exclusive to guests of The Cove. We hope to see you again soon. – The Cove Atlantis Management Team

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Reviewed 27 October 2015

great service Cain casino dealers. water park the best(although some slides not in service??). does need a dedicated sports bar on the property. rooms cleaned and serviced twice per day. I vacation here every year - my kids have a great time.




  • Stayed: October 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Phil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlantisBahamas, Manager at The Cove at Atlantis, Autograph Collection, responded to this reviewResponded 28 October 2015

Hi TripAdvisor Reviewer,
Thank you for choosing to visit The Cove Atlantis every year. We are so happy to hear you enjoyed our great service and Aquaventure (our water park). Did you have a chance to check out Virgil’s Real BBQ? The bar area has numerous flat screen TVs that play sports games as well as Sea Glass lounge that also has TVs that often plays sports. We are looking forward to seeing you and your kids in paradise again soon. –The Cove Atlantis Management Team

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