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“Good Business Hotel”

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Courtyard by Marriott Port of Spain
Ranked #1 of 21 Hotels in Port of Spain
Certificate of Excellence
Reviewed 12 September 2017

I stayed here for 2 weeks on a recent business trip in August/September 2017.

Check-in was efficient and friendly.

First impressions were that the room was quite dark, but this is mostly due to the dark painted wood on the doors and skirting boards.

Room was very clean, and water pressure in the shower was fine.

I got a nice platter of fresh fruit on my 2nd day for being a Rewards member (it doesn't cost anything to join), and then during my second week I got some free snacks and bottles of diet coke which was a nice touch.

Breakfast is unusual in that it isn't a buffet breakfast. You have to queue to place an order from their menu, and then take a table or wait for a take-away option. If your breakfast is included, you get a choice of cereal or yoghurt, plus a choice from a selection of hot meals. You also get a choice of juices and coffee as well. At busy times, I sometimes had to wait 5 minutes or more before being served, whilst those at the front of the queue decided what they were going to eat. There are quite a lot of choices, and almost all have very large portions.

Having a buffet breakfast with cereal, fruits, yoghurt, bread/toast etc. would be a big improvement to the hotel.

Despite the hotel being advertised with a swimming pool, I was somewhat disappointed with it as it's a very small pool and is more of a splash pool than one for swimming in.

The hotel is of course right next door to Movie Towne, which has a range of restaurants, bars, shops and of course a cinema. There's also a children's play area right next door to the hotel also.

Wifi in the hotel was excellent, even on the free Standard service. Sufficient for checking emails, uploading photos, social media use and even VPN/remote desktop sessions back to my office in the UK.

I ate in the hotel for dinner quite a few times during my stay. The menu was somewhat limited despite having a lot of options, and many of the courses are similar or have cheese in them, even if they aren't advertised as having cheese. Food quality was fine, and service was always prompt and friendly. There are better options in nearby Movie Towne, and especially the (expensive but worth it) Prime steak restaurant in the BHP office building next to the hotel.

Overall, I enjoyed my stay in the Courtyard, and would likely stay there again if I visited Port of Spain on business. The staff are friendly and helpful, and almost always smiling.

Room Tip: Rooms at the back of the building (facing BHP) will be quieter than the ones facing the busy road.
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  • Stayed: July 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank JohnMBStewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this reviewResponded 15 September 2017

Hi JohnMBStewart,

Thank you for taking the time to share a comprehensive account of your time with us.

We do appreciate your loyalty to Marriott, please know that your feedback will be considered by the relevant departments.

It was our pleasure to serve you and we hope that you will choose to stay with us again when next your travels bring you back to Port of Spain.

Regards,
Nicol Khelawan
General Manager

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21 - 25 of 913 reviews

Reviewed 12 September 2017

It is a nice hotel, has a good swimming pool. Staff is customer oriented. But the location is not ideal, felt a bit out of nowhere except for being near a commercial center... There is no restaurant in the hotel just a a cafe/fast food type. No breakfast included.

  • Stayed: April 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank wanda t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this reviewResponded 12 September 2017

Hi wanda t,

We appreciate receiving your feedback and hope that we will have another opportunity to serve you.

Regards,
Nicol Khelawan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

This hotel is located ideally in the heart of the City. Right next door to MovieTowne you'll never get bored if you stay here.

Hotel is fitted wit modern fixtures, rooms are comfortable. Pool is very relaxing. Meals are magnificent and staff is amazing.

  • Stayed: February 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank tonya19792017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this reviewResponded 10 September 2017

Hi tonya19792017,

Thank you for your kind comments and feedback. I will be sure to let our team know that you think they are amazing. Amazing is what we aim for! Thank you!!

Regards,
Nicol Khelawan
General Manager

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Reviewed 7 September 2017

We always forget that this space exists.

Jevon served us on our last visit. Marriott obviously has a knack for hiring! Jevon like our last server on our last visit, made us feel like we were regulars. His pleasant demeanor is genuine. He aims to please and entertains as well.

The food - tasty, satisfying and most importantly value for money.

The details matter, Jevonn recognised that our t.v. remote was missing and quickly brought us one - he anticipated our needs! He also noticed that the tv in the booth next to us was on, and no one was sitting there, so he turned it off - energy serving and pleasing the guest...What more could we ask for.

Hats off Courtyard, POS, and I promise to remember that you are a great option!

Stayed: August 2017, travelled with friends
Thank bonappetit_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this reviewResponded 10 September 2017

Hi bonappetit_11,

Thank you so much for your comments and feedback - we really appreciate it. I am happy that Jevon took such good care of you and I will be sure to let him know about your feedback - he will definitely be thrilled!

We will certainly be happy to see you back.

Regards,
Nicol Khelawan
General Manager

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Reviewed 7 September 2017

My kids & I had a great time. Staff was very pleasant & helpful. Food was great, room was great, pool was good, it wasn't deep which was great for my kids. Ideally located next to Movie Towne Mall, where it has everything from movies to sushi. Cant wait to go back.

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this reviewResponded 10 September 2017

Hi Steve D,

We are happy that you and your children had a great time with us. The pool is always a hit with the kids. We appreciate your comments and we can't wait to see you and your kids again!

Regards,
Nicol Khelawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Port of Spain

Address: Invaders Bay | Audrey Jeffers Highway, Port of Spain, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 21 Hotels in Port of Spain
Price Range: ₹ 9,577 - ₹ 19,925 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Port of Spain 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
Visit Port of Spain, Trinidad and Tobago in style when staying in the Courtyard Port of Spain. Our contemporary hotel is situated in close proximity to some of the area's best shopping, dining and attractions, such as Hasley Crawford National Stadium and Maracas Beach. Guests of our hotel love our spacious and inviting guest rooms, complimentary high speed Internet access, peaceful pool and state-of-the-art fitness center. ... more   less 
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Also Known As:
Courtyard By Marriott Port Of Spain Hotel Port Of Spain
Courtyard Port Of Spain
Port Of Spain Courtyard
Courtyard By Marriott Port Of Spain Trinidad

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