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“A terrible massage”

The Spa at Leverick Bay
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Attraction details
Recommended length of visit: 1-2 hours
Owner description: The spa at Leverick Bay is among the biggest spa chain of BVI. We offer town's best in class spa, massage, yoga and aesthetics by highly skilled and professional therapists from around the globe. The Spa sits in the midst of the beautiful Leverick Bay Marina and Restaurant.
Reviewed 4 January 2017

I would have given this a single star but the people there are friendly and nice. I am sure if you get the right masseur the massages can be good, but I have had many to compare this with to recommend this highly. I think it is too expensive for the quality of masseurs there. My husband and I went for a couples massage. The service and people are very friendly but the two masseurs we had were sadly the worst we have ever had. We had booked for 90 minutes. There was a fan going at the start of the massage which when you are lying naked is extremely cold when it is blowing straight onto your body and I had to ask after 10/15 minutes into the massage to turn off. Both my husband and I are extremely fit and active so usually go for deep tissue/sports/firm massages. I think we might have had the two trainee ones because they simply used their elbows and then spent over half hour just rubbing hands up and down the back and then the legs. I thought it was just my masseur but my husband who usually is purring next to me when we have our massages was either just wincing or weirdly silent. I am a regular at getting massages and this was sadly the most expensive and worst I've had and a total waste of money. I have been here previously once before as I am a regular at BVI and that last time was good although not brilliant. I would have gone to the one we normally go to at Ye Olde Yard Village Spa, but she was not there. I would not go again this one as in my opinion it was too expensive and quality was terrible. I have no issue paying the charges (hence booking 90 minutes), but I really do expect to get a decent massage for it. I hate giving negative reviews but this just ridiculous for the price and they should have made it clear that our masseurs were not fully or well trained.

Thank AC2808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVISpa, Manager at The Spa at Leverick Bay, responded to this reviewResponded 22 April 2017

Thank you for bringing this to our attention. We will take care of it.

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Reviews (9)
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6 - 9 of 9 reviews

Reviewed 20 June 2016 via mobile

We were in serious need of a massage after months of wedding planning so we arranged to have some seep tossue massages on our second day of our honeymoon.
The ladies were sweet and informative about the island if asked, but most importantly they gave a GREAT deep tissue massage!

Its not cheap...but well worth it. They will even come to you for an extra $20 charge.

Thank BIG K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVISpa, Manager at The Spa at Leverick Bay, responded to this reviewResponded 27 June 2016

Thank you for sharing your feedback. We’re glad to know that you both enjoyed your session. Looking forward to see you again!

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Reviewed 29 March 2016

I was treated to an hour massage at the Spa. However I increased the time to an hour and a half because Stella, my masseuse, was so good. She gave a very thorough massage which worked out all the tension in my shoulders after sailing. I can't speak for the other masseuses, but Stella was great.

Thank eastenderLI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVISpa, Manager at The Spa at Leverick Bay, responded to this reviewResponded 23 April 2016

We're thankful to you for talking so highly about our spa and staff. It's a great encouragement for us to perform even better. It is always a pleasure to have guests like you. We look forward to your visit again. Thank You !

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Reviewed 29 November 2015

I had one of the best massages ever. The service was awesome and staff was very friendly. If you get a chance do it. Well worth it. Definitely recommended.

Thank Mitesh_Banthia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVISpa, Manager at The Spa at Leverick Bay, responded to this reviewResponded 23 April 2016

Thank you for your review. It was a pleasure having you both as our guest. We hope you'll make your next visit soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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