I would have given this a single star but the people there are friendly and nice. I am sure if you get the right masseur the massages can be good, but I have had many to compare this with to recommend this highly. I think it is too expensive for the quality of masseurs there. My husband and I went for a couples massage. The service and people are very friendly but the two masseurs we had were sadly the worst we have ever had. We had booked for 90 minutes. There was a fan going at the start of the massage which when you are lying naked is extremely cold when it is blowing straight onto your body and I had to ask after 10/15 minutes into the massage to turn off. Both my husband and I are extremely fit and active so usually go for deep tissue/sports/firm massages. I think we might have had the two trainee ones because they simply used their elbows and then spent over half hour just rubbing hands up and down the back and then the legs. I thought it was just my masseur but my husband who usually is purring next to me when we have our massages was either just wincing or weirdly silent. I am a regular at getting massages and this was sadly the most expensive and worst I've had and a total waste of money. I have been here previously once before as I am a regular at BVI and that last time was good although not brilliant. I would have gone to the one we normally go to at Ye Olde Yard Village Spa, but she was not there. I would not go again this one as in my opinion it was too expensive and quality was terrible. I have no issue paying the charges (hence booking 90 minutes), but I really do expect to get a decent massage for it. I hate giving negative reviews but this just ridiculous for the price and they should have made it clear that our masseurs were not fully or well trained.
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