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“Major Damage from Irma”
Review of Mango Bay Resort

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Mango Bay Resort
Ranked #3 of 7 Hotels in Virgin Gorda
Certificate of Excellence
Reviewed 10 September 2017

We've spent the last two Christmas weeks at Mango Bay and we love the place. And we love Gino. Certainly not a Four Seasons property, but in its own relaxed, uncrowded way, much better. Now we hear that Irma has pretty much destroyed the resort. There is talk of rebuilding, and this beautiful piece of property certainly will support on on-going resort.

Room Tip: Villa 9/10 combined offer 3 bedrooms and from the patio you step directly onto the beach
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  • Stayed: December 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
15  Thank paddock_rat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 305 reviews

Reviewed 21 August 2017 via mobile

It's a shame that whomever owns this property has just allowed it to deteriorate. The location is perfect. You are essentially on a pristine and empty beach. The actual "villas" however are just so gross. The furniture in them has probably been there since the 1960's. To show you I've attached a photo of the in room phone, which we used for 5 seconds because it smelled. Landline phones are not expensive people! The beach chairs are also extremely uncomfortable.

You don't pay hostel prices to stay here, so the "villas" or their furniture shouldn't be in such bad shape.

Stayed: July 2017
Thank EK825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MangoBayBVI, Manager at Mango Bay Resort, responded to this reviewResponded 24 August 2017

Dear EK825,

We are tuly sorry we did not meet your expectations and you were disappointed. We pride ourselves on the good maintenance we give our units, closing every year for an entire month to renovate and maintain them, including furniture, etc but obviously failed in your case.

Being a very small property the contact with our guests is very personal and close. I wish you would have let us know about your discomfort while in house, we would have gone out of our way to make it right for you even having the telephone company, who owns the in room phones, change it if it was not in perfect condition. Unfortunately your picture was not posted so identifying the one you mention is very difficult but you can rest assured that we will investigate and solve the problem.

Best regards,

Gino Russo

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Reviewed 26 July 2017 via mobile

Where do I begin? Coming from the hustle and bustle of the NYC tri-state area to this wonderful oasis took some getting used to. The resort is spotlessly clean and well-maintained. There are no locks on the doors and the rental car agency told us to leave the car unlocked and the key under the mat when returning the vehicle. The supermarkets in the area were very well stocked and reasonably priced given that most provisions are imported. The kitchen was stocked sufficiently and I was able to cook a few meals since there was no restaurant on site. We typically don't like to eat out all the time and would rather source some of the local produce and baked goods to sample. The pineapple we purchased fro the roadside stand was chock full of golden sweetness. Gino and his wife were so kind and welcoming, and ensured that our stay was a memorable one. The snorkeling was great and being fairly inexperienced, it was surprisingly easy. We were able to visit Anegada quite easily during our stay - just a ten minute plane ride and we were in Anegada eating their famous lobster. If you need to unwind and free yourself of the daily grind back home, come here and relax. Money can't buy the peaceful feeling you will leave with.

Stayed: July 2017, travelled with family
1  Thank Theresa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MangoBayBVI, Manager at Mango Bay Resort, responded to this reviewResponded 28 July 2017

Dear Theresa E,
Thank you for your comments and kind words. We are glad you enjoyed what Mango Bay and Virgin Gorda have to offer and hope to have you again with us in the near future.
Sunny regards,
Gino Russo

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Reviewed 16 July 2017

My husband and I loved Mango Bay. Gino and the staff were exceptional! So attentive and kind. The view from the hotel is beautiful and snorkeling in front of the hotel is very good. I would definitely recommend this property for your Virgin Gorda vacation!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank ashleymcwilliams3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MangoBayBVI, Manager at Mango Bay Resort, responded to this reviewResponded 17 July 2017

Dear Ashley,

Thank you for your kind words and thank you for the offer of recommending us!

We are glad you enjoyed yourselves and look forward to having you with us soon.

All the best,

Gino Russo

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Reviewed 16 July 2017

Words simply cannot say enough how much we loved our stay at Mango Bay!! The best, and most beautiful, vacation we have ever had. Our family of 4 stayed in #14 oceanfront two bedroom unit! We truly stepped from our outdoor kitchen onto the beach and into the crystal clear water. I was worried before we arrived that they didn't have a pool but who needs a pool when you have the beautiful sea to swim in. Beach was secluded and provided the perfect serene setting for a magnificent sunset. Gino and his assistant were more than helpful! Resort provided kayaks, air mattresses and snorkeling gear--so you really didn't have to go anywhere to have a great vacation! Daily housekeeping was a great plus.

Room Tip: #14 is the two bedroom beachfront suite!
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  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank BEACHBUG67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MangoBayBVI, Manager at Mango Bay Resort, responded to this reviewResponded 17 July 2017

Dear BEACHBUG67,

Thank you for taking the time to post your comments!

It pleases us greatly knowing you and your family enjoyed yourselves so much.

Warm regards,

Gino Russo

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Additional Information about Mango Bay Resort

Address: Plum Bay Road, Mahoe Bay, VG1150, Virgin Gorda
Phone Number:
Region: Caribbean > British Virgin Islands > Virgin Gorda
Amenities:
Free Parking Kitchenette
Hotel Style:
Ranked #3 of 7 Hotels in Virgin Gorda
Price Range: ₹ 6,363 - ₹ 56,563 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mango Bay Resort 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
Mango Bay Resort adheres to a strong commitment to serve our guests and make sure they enjoy their luxury beach vacation at its fullest. We strive to deliver what we promise to all our guests: a caring and attentive management and friendly staff who will accommodate any guest requests or needs. Mango Bay Resort is a small and cozy yet easygoing luxury resort that provides all the necessities needed for the finest Caribbean vacation. We strive to provide a quiet, peaceful and tranquil location for all of our visitors to enjoy ... more   less 
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Also Known As:
Mango Bay Hotel Virgin Gorda
Mango Bay Virgin Gorda
Mango Bay Resort Virgin Gorda, British Virgin Islands

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