We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Nearby Hotels
Reviews (2,194)
Filter reviews
2,194 results
Traveller rating
1,656
320
126
54
38
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,656
320
126
54
38
Show reviews that mention
All reviews cane bar great room bayside restaurant sugar beach sugar mill grand luxury villa sushi rainforest spa butler service plunge pool st lucia beachfront bungalow our honeymoon beach bar dinner reservations sunset cruise meal plan
Selected filters
Filter
Updating list...
3 - 8 of 2,194 reviews
Reviewed 1 June 2021

The proper Larry was outstanding. The service was second tonight. The beach was beautiful the water was perfect the food was outstanding I would not hesitate to return to this fantastic resort tomorrow if I could

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mariosknn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort, responded to this reviewResponded 4 June 2021

Good Day mariosknn,

Thank you for sharing your glowing comments about your stay.

It is such a pleasure to read about your experience and know that Sugar Beach, A Viceroy Resort remains memorable for all the right reasons.

I am delighted that you enjoyed everything from the impeccable service to our beautiful white sand beaches.

Again, thank you for sharing your review. We look forward to serving you again soon.


Best Regards,

Mark Sterner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2021

We recently spent a week at Sugar Beach and we could not have been any happier,
The service is impeccable and everything was perfect. From breakfast to dinner. The Spa was an amazing treat and I could not recommend it enough.
We’ll be back!

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gbG7289HP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort, responded to this reviewResponded 4 June 2021

Good Day gbG7289HP,

Thank you for sharing your wonderful feedback about your stay at Sugar Beach, A Viceroy Resort.

It is pleasing to read that every aspect of your stay, from your culinary experience to our Spa offerings exceeded your expectations.

On behalf of the entire team, thank you for choosing Sugar Beach. We hope to welcome you back to paradise!


Best Regards

Mark Sterner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2021

Spent six nights at the resort in late May, celebrating our 30th anniversary. Arguably the best overall resort experience I've come across. Excellent rooms with great privacy, extraordinarily friendly and responsive staff, and a spectacular setting. The entire stay is structured to provide as little stress as possible. Plenty of activities if you wish, but the general rhythm of the resort is focused on creating a relaxing environment. Key to this environment is the tireless work of our butler (Gus) team who was readily available via a dedicated cell phone and eagerly addressed any request or preference. Food is expensive, but not unreasonable given the remote location.

I did notice a couple of families with children, but this resort is definitely not geared toward kids. The majority of guests appeared to be honeymooners and the overall experience is really optimized for couples.

The property is much more spread out than one might realize before arriving, but a stunningly efficient shuttle service makes this a non-issue. On the contrary, the very charm of the resort is with the privacy the dispersed layout offers. Shuttle drivers are really friendly as well.

Will definitely return.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Scott K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort, responded to this reviewResponded 30 May 2021

Good Day Scott K,

Happy Anniversary!

We appreciate you taking the time to share this terrific review of your stay at Sugar Beach, A Viceroy Resort.

It is always gratifying to read reviews such as yours that highlight the extra special care extended by our team members. I will share your glowing comments with the team and commend Gus for ensuring you had a wonderful and memorable stay.

We are delighted that every aspect of your stay, from the privacy of your villa to our amenities and offerings, exceeded your expectations.

Again, thank you for your review and for choosing to stay with us. We would love to welcome you back soon.


Best Regards

Mark Sterner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2021 via mobile

Huge and beautiful resort. Food is terrific. However, the Great Room is fantastic but it is very expensive and the persion are very small :(. Customer service is terrific. Swamed our personal Butler was Phenomenal. Food was so good out of this world. Food is Overpriced. Overall great resort and the plonge pool was fun.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank dollyrussellw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort, responded to this reviewResponded 30 May 2021

Good Day dollyrussellw,

Thank you for providing feedback on your stay at Sugar Beach, A Viceroy Resort.

It gives us great pleasure to learn that not only did our beautiful location and setting leave a lasting impression on you, but also the special care and attention provided by our team members. Swammed will be proud to read your comments.

I am sorry that the food and beverage costs were higher than you had anticipated.

Thank you once more for sharing your feedback. We look forward to seeing you again soon.


Best Regards,

Mark Sterner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2021

Sugar Beach is just an amazing place. It is a smaller, "boutiquey" resort with lots of traditional, Caribbean charm. If your looking to chill in a quiet atmosphere with lots of privacy, and get away from the Caribbean glitz of larger resorts, Sugar Beach is your place. The facilities are beautiful. Three very nice restaurants with great food - beach, formal and sushi - and most of the rooms are separate private villas with tasteful amenities. Each Villa has a small private pool . The resort is closing for a few months for a face lift without changing its traditional charm.

All of the employees are extraordinarily friendly, responsive and enthusiastic about the resort - and it shows! This was our fourth trip to Sugar Beach and we keep getting drawn back as I can't find a better place to wind down. Most of the employees have been there for years and we've become quite friendly with many - to the point that they recognize and remember us on sight when we arrive. My wife and I have often said that US companies would do well by having their staff trained here!

On this trip, we also renewed our vows, a surprise for my wife, and the event planners were terrific to work with - the event was flawless. This would be a great venue for a destination wedding.

And if you go, don't miss the spa in the rainforest. Love the service here.

I would again give Sugar Beach my strongest recommendation.

Room tip: Definitely go with a Villa which have spectacular views.
Date of stay: May 2021
    • Value
    • Location
    • Service
1  Thank BrianRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort, responded to this reviewResponded 30 May 2021

Good Day BrianRI,

Congratulations on the renewal of your vows!

Thank you for your glowing comments and five star rating. It was wonderful to meet you and it is a pleasure to know we continue to meet and exceed your expectations.

We are thrilled that you enjoyed all of our offerings, especially, our one of a kind Rainforest Spa.

Once again we appreciate your loyalty, feedback as well as recommending our resort to other travelers.

We look forward to the opportunity of serving you again when we reopen.


Best Regards,

Mark Sterner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews