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“overall a great place to stay”

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Bay Gardens Beach Resort
Ranked #3 of 13 Hotels in Gros Islet
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 21 March 2013

like any resort in the carribean I could list all the small things that are wrong, the chipped paint or needed fixing but I try to overlook that sorts of stuff. overall this was a great place to spend our honeymoon and we are hoping to get back there again soon. the resort itself was in a great spot close to dining and only a 10 minute walk to shopping, banks, etc and had a nice stretch of beach with an amazing view of the sunsets. the staff were very attentive and Ill give Penny and Richard a shoutout for showing us around and giving us the inside info on how to get around while we were there. The food they had in their restaurants was amazing quality but I thought it was a touch overpriced (Id say prices shouldve been 10-15% cheaper). servers were what you should expect. not as attentive as we expect back in the states but they were very good about anything you asked for. happy hour was not to be missed. 2 for 1 drinks and a front row seat for the sunsets. Only things I wouldve like to see wouldve been more lounge chairs by the pool (or not allow people to leave their towels over them to save them for later), maybe a drink service while laying on the beach/by the pool, and maybe to provide a power adapter for every room on check in. I did not expect it to be UK outlets in the room so I didnt bring one with me. the front desk has them for the guests to use but I had to wait a few nights for one to become available. Maybe provide one for every room and put a hold charge on their room incase they dont return it? Other than that we cant wait to go back. Was truly an amazing week there and hope to stay there again.

  • Stayed: March 2013, travelled as a couple
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Thank eric n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this reviewResponded 1 April 2013

We look forward to welcoming you back. Thank you for providing this honest feedback, we will certainly use it. One point to note, we do provide a pool/beach drink service to our guests. Again, we’ll see you soon!

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1,587 - 1,591 of 2,189 reviews

Reviewed 18 March 2013

This was our third trip to St Lucia, and to the Rodney Bay area, which we like because of proximity to the beach, restaurants, shops and activities. Having seen the BGBR in construction, we decided we'd like to stay there in the future, but last year it was full up, so we booked early this year, and found it met our expectations. Good points: location; friendly and attentive attitude of the staff; spacious and confortable room; quality of house-keeping. Less good point: very average quality breakfast buffet for the price, unattractively presented, and often running out of items such as fruit juice, cereal, scambled egg, glasses, plates etc. As no staff seemed to be monitoring, you had to ask and wait around a bit for replacements to arrive. Several things didn't work (e.g. laundry machines, shower, basin plug), but staff generally put things right when something was drawn to their attention. There was karioke or noisy music some evenings, which we personally did not enjoy, but to be fair, many guests did, and the noise stopped by 10pm or earlier after which the resort was very peaceful. There seems to be a drive by the hotel owners to sell timeshare holidays. Although pleasantly done, it is still "hard sell". Having shown some interest, we felt we were being pushed to enter into a contract without either being able to inspect the room being offered, or the terms of the lease. Overall, however, these are minor issues, and we would thoroughly recommend this hotel to anyone looking for a reasonably lively, active holiday in the heart of Rodney Bay with all its facilities, shops and restaurants, rather than "getting away from it all".

Room Tip: 2nd floor pool view rooms also have a bit of a sea view. However, there are no elevators, so you hav...
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  • Stayed: March 2013, travelled with family
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1  Thank hmsLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this reviewResponded 1 April 2013

Thank you for your recommendation and for staying with us. We appreciate your pointing out the issues that you experienced and we will definitely be working on ensuring that all is made right. Thanks again!

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Reviewed 16 March 2013

Having just arrived back in freezing cold Uk must say what a great place this is. Fab pool staff great good food. Only thing I could fault was they could have had a few more sun beds.I was a bit disappointed with the beach and the fact the sea was very rough,having spent the week in Antigua before arriving here but that was not the hotels fault. Outside the resort seemed very expensive to eat in the evenings so we eat in the hotel half the time. Would definately stay there again if we went to St Lucia

  • Stayed: March 2013, travelled as a couple
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1  Thank June75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this reviewResponded 1 April 2013

Getting back to freezing temperatures is never easy. The sea is not always this way, patches of bad weather can affect it but this is not consistent thankfully. And we would be happy to have you as our guest again should you visit the island in the future.

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Reviewed 16 March 2013

2nd year here was awesome.from start to finish bay gardens is the nicest place on the island.walking distance to shopping and dining but more important the staff is best.thanks to ali for his dedication on making my trip another fantastic one.note;it is an hour and half 80dollar cab ride but its soooo worth it. see ya next year!

Room Tip: tips are included in every meal everywhere.but a few xtra dollars will get you the v.i.p. treatment...
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  • Stayed: March 2013, travelled as a couple
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Thank billy d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this reviewResponded 1 April 2013

Thanks for choosing to stay with us again and deciding on taking a third visit. You’re definitely part of the Bay Gardens family!

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Reviewed 16 March 2013

Our trip to BGBR was the best experience for us. We were there for two weeks and also got married while we were there. I have to say that everything went even better than I imagined. I believe it is the staff and management that make it such a wonderful vacation resort and a great place to get married.
I can tell you that the staff go beyond making everything great. The great bartenders like Elran and Aisha took very good care of us and the front desk staff like Olive made us happy every day with her smiling face. Cleo and Sherian were also very helpful with all our needs and our families that were there for the wedding. The security staff like Frances, Margaret and Angela made sure we had what ever we needed when it came to hanging out on the beach.
Our housekeeper Kem was excellent at taking care of our wonderful suite we had with all the family we had coming and going. She even made sure all the small things were looked after.
Lavelle took great care of all the wedding preparations and it was a beautiful wedding and reception. The food was fabulous too.
I know we havent named everybody that was sooo enjoyable for us to be around during our 2 week stay but we just appreciated everything they went above and beyond to make it the best vacation ever.

Room Tip: Suites are the best if you like having a kitchen saving us money on food
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  • Stayed: March 2013, travelled with family
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1  Thank Kalkur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this reviewResponded 1 April 2013

Congratulations to you again! It makes us feel extremely good to read such a glowing review. We will pass on your thanks to our team members who will no doubt be just as pleased. We do hope to see you again in the future.

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Additional Information about Bay Gardens Beach Resort

Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#2 Family Hotel in Gros Islet
#3 Spa Hotel in Gros Islet
#3 On the Beach Hotel in Gros Islet
#3 Luxury Hotel in Gros Islet
#3 Top resorts Hotel in Gros Islet
Price Range: ₹ 11,755 - ₹ 33,706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bay Gardens Beach Resort 4*
Number of rooms: 75
Official Description (provided by the hotel):
The Bay Gardens Beach Resort is an all-suite hotel with magnificent views of the stunning Caribbean Sea. The architecture of this private boutique and hip hotel is reminiscent of its colonial past, with a mixture of both Caribbean-French and Georgian plantation style, incorporating traditional elements of timbered balconies and verandas for that true Caribbean ambiance. This resort provides a luxurious and relaxing environment for guests with every possible modern facility. Suites are complete with full kitchens, modern bathroom fixtures and living and dining areas. All feature cable TV, DVD and CD players, high-speed internet access and Wi-Fi. The Bay Gardens Beach Resort... Your Window to Paradise. ... more   less 
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Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet

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