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Review Highlights
Great Tour

My group of 4 arranged for private transfers to and from the airport, a private full-day tour, and... read more

Reviewed 2 weeks ago
DaydriaG
,
Toronto, Canada
Private Island Couples Tour - best tour I have ever been on!

I don’t know where to start with this review, as I’m still quite lost for words as to how amazing... read more

Reviewed 3 weeks ago
SamRSparrow
,
London, United Kingdom
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Reviewed 27 August 2018

This was our second time to st Lucia and we only book with .serinity tours for our airport transportation and tours around the beautiful island ... we love them

Date of experience: October 2017
Thank sdmutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenityAdmin, General Manager at Serenity Vacations and Tours, responded to this reviewResponded 23 October 2018

Your laudation is pellucid as it is brief. Our gratitude, however, is existential and also permanent. A BIG THANK YOU for this categorical endorsement.We are in your debt for kindness expresses and herein invite you to a third serving; this time we'll explore the unexplored Saint Lucia and cement our combined historical repertoires with unique experiences. The very best of life's experiences is our wish until we play again.

best regards

John

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

Our guide met us promptly and we had a great tour of the island. She was very informative and the lunch was great. Our only issue was not with Serenity tours but the boat they used for the snorkeling part of our trip. When we arrived at the boat that was to take us snorkeling and then return us to the ship, we ended up waiting close to 30 minutes for other groups to arrive to also take the boat. Once everyone arrived (knowing we would have our snorkeling cut short), the boat had to turn around because they realized that they forgot the snorkeling equipment. Once back at the dock there was no equipment there. So off we went with a boatload of people (thought we had signed up for a private tour) to a beach area. We were then encouraged to swim off the boat - even though we had paid to snorkel. Time was very short there as everyone was panicking about missing cruise ships. We had to run from drop off point to the cruise ship, narrowly missing the boat. What started as a great first half of a tour, ended with disappointment and unnecessary stress for our family.

Date of experience: January 2018
Thank dclht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2018

We visited St. Lucia to stay at Sandals La Toc and decided to use Serenity to transfer us from the airport to the resort. Our driver, Hans, was incredible. He patiently answered all of our questions about the island, the culture, the food, the weather, everything! He was a cautious driver and we felt very safe to travel with him. We went with the VIP transfer and received bottles of beer and water for the ride to the resort. The car was just a normal car (not a Mercedes or anything), but it was clean. Hans made a stop at a scenic overlook where we took pictures for a few minutes. As we were leaving, the Sandals van full of people pulled up to do the same thing, but I liked that we were ahead of them. We liked Hans so much, we requested him for our transfer back to the airport from the resort. I highly recommend Serenity for anyone thinking about getting a private transfer from the airport to a Sandals resort.

Date of experience: July 2018
1  Thank Fuzzlette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2018

If you're looking for an island tour that offers a variety of everything with tour guides that cater to your every need, then this is the tour for you. Our booking experience was quick and they answered all our questions promptly. We were greeted at our resort by our friendly, energetic tour guides Hans and Lance. Right from the beginning we were laughing and we knew we were in for an incredible island adventure. They educated us on the island's history, animal and plant life...including a visit to a banana plantation, and we never felt rushed. While we were visiting the mud baths and falls they looked after our every need and gave us memories and time to enjoy the area by taking our pictures for us. After a delicious lunch at The Beacon overlooking the beautiful Pitons and the scenic port of Soufriere, we headed onto the Queen of the Carnival catamaran with Lance and other travelers where the five star service continued. Thank you Lance and Hans for making our experience more than we expected. We always felt safe on the winding roads and you looked after us every step of the way.

Date of experience: July 2018
Thank hayes0467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2018

I contacted Serenity Tours whilst on holiday in St Lucia when my Hotel Serenity at Ccoconjt Beach said they were only able to book a coach trip with lots of other people which is not what I wanted. I emailed and Hans responded. I told him what I wanted which was a private tour for just the two of us to the Rain Forest with a guide. We corresponded via email, he took on board what I wanted and went and arranged the tour with only a couple of days notice. Hans picked us up from the hotel then we picked a forest guide up and then was at the forest by 8. The Forest is stunning the guide was also great looking after us, answering all our questions, pointing out trees etc out to us and even bought us a bag of fruit. Hans was so informative and was really excited about the tour himself as he also really likes his nature. We saw the parrots, which is really rare and was really looked after. Hans even dropped off at some lakes hoping to try and catch a kingfisher but unfortunately they were quite dried up. It was really good value for money and would definitely recommend everyone to use them rather than book through your hotel. As it is a personal tour there are no time restrictions and so much better than being herded along like sheep. Anything you are thinking or wanting to do contact Serenity Tours and I am sure they will be able to organise it for you

Date of experience: July 2018
Thank bevaedwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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