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All reviews puerto rico la guancha pool area la cava restaurant ping pong breakfast buffet is nice pool palm trees ocean tower enjoyed my stay beach access self parking beautiful resort ponce area ocean front pr island
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Reviewed 4 November 2018 via mobile

This Resort is very nice and well appointed. We stayed 9 days and really enjoyed it. The longer we stayed the better it became as the staff are so warm, welcoming and helpful. It was quiet during the week which we loved and much more busy for weekends.

Highlights are the Sports Bar, the quiet beach - yes not clear water because of silt from river close by but it was clean and I swam daily. Also the breakfast team were good. The breakfast buffet was good but the lunch buffet is great and really good value midweek.

Rooms are very well cleaned and fab ocean views from most. We played golf and that was not such a great experience because of the mosquitos - however it did show how well the hotel and pool area is kept bug free. The bearded dragons and Coco the Parrot also add some entertainment.

So for relaxing sun holiday with things to do it was great. We did venture out most evenings for food in Ponce and Guancho Boardwalk and found some nice spots but do your research and expect to use taxis a lot.

Date of stay: November 2018
Trip type: Travelled with family
1  Thank Adam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2018

My wife and I have been going to this hotel for years. The pool area is fantastic with its view of the ocean in the back ground just makes it that much better. The staff at this hotel is fantastic and very accommodating. House keeping keeps the room cleaner than any other hotel that I have stayed in. You can smell the cleaner every day after they clean the rooms and you can see that they cleaned everything in the room. The only small negatives that I have is that the bathrooms in the room are dated and are in need of some renovations to help with water pressure issues and overall look of the room in a resort that could be fantastic. Also mosquitos are bad down there and when they clean the rooms they leave the doors propped open which could let mosquitos in. Maybe the cleaning staff should have portable screens to put over the door if they need to keep the door open because we had lots of mosquitos in our room at night and had to sleep with bug spray on to get a good nights sleep.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Scenic60722748575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa B, Director of Rooms Division at Hilton Ponce Golf & Casino Resort, responded to this reviewResponded 3 November 2018

Dear Scenic60722748575,

Thank you for taking a moment to share your experience. I am pleased to hear you found your stay, in general to your liking and outstanding housekeeping and overall service.

Your concerns and comments in areas of opportunity for improvement are very important for us and we are taking them into consideration for future projects.

We look forward to welcoming you back to our hotel in a near future.

Sincerely,

Mareldys Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2018

I had a vert good stay. The property location is very nice. There is abundant sunshine. Rooms are spacious. Breakfast and lunch/dinner are good. The location is also quiet. Close to many shopping areas.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Inspire38035477535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa B, Director of Rooms Division at Hilton Ponce Golf & Casino Resort, responded to this reviewResponded 3 November 2018

Dear Inspire38035477535,

Thank you for your recent stay and for taking the time to share your experience in the hotel. We are happy you were able to enjoy the quiet and relaxing ambiance, and our food and beverage selection.

We look forward you your return in a near future.

Best regards,

Mareldys Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2018

Make sure to ask the staff about the suites - take the shuttle over, the pool and beach is just amazing... EnjoyThe breakfast costs like $30 per person, the hotel adds fees for microwave and other items you may need

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Scenic540968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa B, Director of Rooms Division at Hilton Ponce Golf & Casino Resort, responded to this reviewResponded 3 November 2018

Dear Scenic540968,

Thank you for taking the time to share your comments in regards to your recent stay.

We are happy you were able to enjoy the amazing pool and beach areas of the hotel and resort.

We look forward to your return soon.

Sincerely,

Mareldys Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2018

This was a great family get away. The pools are great for kids and there is plenty of activities to keep everyone entertained, Mini golf, bicycles, live music, casino, Mojitos and the pizzas are awesome.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Gabriela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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