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“great location but was given different room from...”
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Very good
2 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 9
San Juan, Puerto Rico

Reviews from our community

Very good - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
alemargo
NYC
Level 6 Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“great location but was given different room from what was booked”
Reviewed 8 August 2015 for a stay in July 2015
2
people found this review helpful

We booked and confirmed out reservations well in advance. When we arrived, the owner expected us a day later (?) and gave us similar room on different floor 4th instead of booked 17th. Fortunately, that property had ocean view and similar bed arraignments as the one we booked so it did not matter much to us. The owner, Chana, was very nice and apologetic. The parking garage had special spots for guests but they were all filled, so the owner gave us regular reserved spot to park.The property on 4th floor was clean but looked used and could use some cosmetic touch. The light bulbs on wall unit in main bathroom were broken, closets in bathrooms were nice and spacious but dusty. Shower heads had calcium deposits. But we had enough clean towels for 6 of us and linens were clean. There is pool with free towels to use on property, nice beach right downstairs, mini mart and bar and billiard room on ground floor. Always security and concierge downstairs. Close to EVERYTHING you need outside by main road. Right next to San Juan hotel where you can go dancing and to the bar. Overall I would stay there again!

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Service
Liked best: location
Liked least: confusion about the room
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
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2 guests
Adults2
Children0
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