My husband and I had a couples message this afternoon. I was given a robe to put on that was so thin it was obvious I had no bra on. Not a problem except you walk through the common area to get to treatment room. The robe given to my husband was way to small and if he had left the belt in the loops, it would have been tied around his chest. (Was good for a laugh.) We were showed the restroom to get changed in. Here is where we should have left. It was not clean, no paper towels or hand driers to dry your hands on. Only towel in each restroom was a used bath towel on a towel bar. We were showed to the message room and told to lay down on our backs to start out and were given a small, thin bath towel to cover up with....no sheet. A blanket actually would have been nice as the room was quite cold. The message was to have been an aromatherapy message and we were to pick what oils we wanted. We were never asked and the lotion/oil they used was cold. Thank goodness the one they used on me was unscented. The lotion they used on my husband smelled like baby powder. The staff were very nice but the facility and message was not that of a spa.