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“Lovely place. Would definitely recommend!”
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Review of FAIRY HILL PALMS

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Very good
17 reviews
Front Balcony
Private Bathroom
Full Kitchen
Back Porch
Driveway
Outdoor
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 7
Port Antonio, Portland Parish, Jamaica

Reviews from our community

Very good - based on 17 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
Any
English first
mrsbott
Birmingham, United Kingdom
Level 5 Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Don't even think about it......keep moving”
Reviewed 15 May 2018 for a stay in April 2018

The hosts are exceptionally rude and invaded our privacy.

Normally I try to see the good in people and sometimes this causes me to ignore bad reviews but from now on I won't. especially those questioning the character of the hosts.
After our daughter fell ill at our last wonderful accommodation we needed to get to a town with good medical facilities. Despite being able to pay for it, your location is dependent on our the level of care you receive. We needed to get to Port Antonio and were hoping our holiday would finally start.

We had researched properties prior to going to Jamaica and my dad went to see them all. He found Alecia's to be near enough to the local beach, a reasonable rate of $ US105 per night and just enough for a touring base. We had been talking to Alecia for a long time prior to our trip. Prior to arriving I emailed Alecia to see whether we could come a day before we were due to arrive to which she agreed. I asked to send the money through trip advisor they asked to bring it.

After getting up early, on public transport from Ocho Rios, we arrived at 10.37 am. We greeted Alecia but her response was cold and unyielding. In fact she did not welcome us, or even say hi to the children. She showed us to a lovely little place which we did not notice because of her demeanor and immediate we felt unwelcome. She was not the person who had been in contact with.
When showing us around the house it was clear she was angry, and did not seem as though she wanted us there, banging doors, and huffing and puffing. My eight year old asked mummy is that lady angry? To which I asked Alecia if she had a problem? She stated that check in was at 11.00am and that we were early. We asked if that was only it why she was making us feel unwelcomed. She stated that she would not have let us in if we weren't welcome and that she could have told trip advisor no and she did not have to rent us her house. We wanted to leave and go elsewhere and was stuck, because we had a sick child.

Our stay was very uncomfortable, as well as the inhospitable behaviour Alecia, her husband and son, let themselves in the property without permission and we found our belongings moved on several occasions. When we challenged them we were shown intimidating, its my house behaviour behaviour.

There were no spare sheets or towels, she locked away even the broom, mop and kitchen towels. The only thing we were afforded was a diluted dishwashing liquid. The dishes were poor plastic type...the things you give to babies to stop them breaking. They were clearly old as some had cracks in the bottom. The pots and pans are not sufficient for the accomodation and the utensils were poor and inadequate.

There is no washing machine, they stated guests broke it and they won't replace it.... recommended laundrette some 5 or so miles away in Port Antonio which is impractical to say the least. There is no where to do washing by hand either.

No hot water, they said the previous people broke it, although he did try to fix it. We kept running out of water, which she said we should call her when it happens so she can turn the tank on but we did not wish to speak so never bothered.

The light fixtures did not work, as such quite insufficient were the lamps that were used in its place. Furnishings though basic were adequate. Not all had room had fans and what was there was not fit for purpose. The house was hot and stuffy,

The area was just right.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 May 2018
Hi Ms Bottomley, thanks for your review. I am so glad that you and the rest of your family have reached home safely.
As we say here in JA one love.
Regards.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
simoneric...
Canada
1 review
“Poor”
Reviewed 26 April 2018 for a stay in April 2018

The house was extremely clean needed to be a bit modern with furniture and appliances. I didnt like the fact the owner locked everything up eg. Mop, there was no dish cloth to wash a dish only soap. The wifi was also turn off after hours of us being there.

After driving around to find the place we got there like after 5pm. The contact numbers I had phones were turn off. Upon arrival the owner advise us the numbers we were calling one has been changed.

Lastly, it was an experience not an enjoyable one.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 May 2018
Responding to this is a waste of time!!!!!!
You are not really telling the truth!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michael J
1 review
“Lovely place. Would definitely recommend!”
Reviewed 22 September 2017 for a stay in September 2017

The apartment was clean and the owner was very helpful. Goof value with nice sized rooms. Fans in all rooms, comfy beds and 10 minute walk to the beach. I would definitely stay there again.

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Sep 2017
Thanks again Michael J, it was a pleasure hosting you and your family (group). We appreciates your patronage, you were great, we hope to see you again. Thanks for booking Fairy Hill Palms.

Regards,
Linton and Alecia.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alina W
Toronto
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Like home”
Reviewed 5 February 2016 for a stay in January 2016
3
people found this review helpful

My friends and I spend just a night in that guest house. What I can say, the house is nice, clean and spacious. The kitchen is spacious and fully equipped, as well as living room, plus the balcony, great spot for evening chilling out. The owners, Mt. Linton and his wife, are very nice and helpful people. Great spot for vacation.
Mr. Linton came to the main road to great us and show us the way to his house. As we arrived late, we were very grateful, that he has a little shop in his garage and we could buy some grocery for our supper and breakfast.
As we got a medical issue Mr. Linton directed us to the hospital, giving us map and offering late departure with no extra costs.
We really appreciate his attention and care.
I highly recommend this place as safe, clean, warmed with the hearts of the owners!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Being treated with Jamaican warmth and respect
Liked least: a little difficulty to find the place
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Feb 2016
Thanks Ali, it was a pleasure hosting you and your friends. I hope your friend is much better. Should you come Jamaica again and in the area, please feel free to stop by.

Regards,
Linton and Alecia.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doris-Kei...
Bielefeld, Germany
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice stay”
Reviewed 21 April 2015 for a stay in February 2015
3
people found this review helpful

The two bedroom apartment was very large and nice. It was very well equipped and clean. The husband and wife hosts were of a high standard. Nothing was a problem for them. Not close to shopping area. We would stay again The local council should do a better job of building better roads in the area. Nice location near a fine beach but bad roads.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The cleanliness and size of apartment.
Liked least: No hot water.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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