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“Best All Inclusive in Paradise”
5 of 5 bubbles Review of Couples Swept Away

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Couples Swept Away
Ranked #15 of 85 Hotels in Negril
Certificate of Excellence
Reading, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Best All Inclusive in Paradise”
5 of 5 bubbles Reviewed 5 May 2012

I read a lot of the reviews on tripadvisor before booking this holiday, so I thought I would try to write this slightly differently and explain why this was our perfect holiday and why you may also like it, or not like it.
The Resort Overall
Very chilled, lovely grounds with a massive variety of Palm Trees and Flowers. We liked it for it's relaxed Atmosphere. 3 pools which were nice, swim-up bar, lots of great Jacuzzis everywhere, which you can use at any time during the day & Night! You may not like it, if you love Hotels with a Grand feeling, lots of marble and glitz & glamour.
Rooms
Lovely size, all with a veranda or balcony. Great Air Con and a Fan over the bed and outside. Décor was tropical. you could almost say plain. Very clean, maid service was excellent. The mini bar was amazing. Comes with the basics, beer, juice, water etc, but you can order 750ml bottles of (local) Vodka, Rum, Gin and Whiskey, Red & White Wine and Sparkling Wine, plus mixers all for free and re-stocked daily! We stayed in a Garden Veranda Suite very close to reception and the main road. No problem with traffic noise whatsoever and felt very private. Some of the more expensive suits had a nice Ocean view, but also a lot of foot traffic.
The beach
Gorgeous, lovely - what else can I say. Plenty of sun beds with the amazing floating cushions. You could walk out sooo far and the water is crystal clear, turquoise and warm. It felt incredibly save and we often left Kindle, cash and bag unattended. You may not like it if you like peace & quiet, as there is always something going on. Musicians singing for tips, guys selling Shells, cigarettes and jewellery, jet ski rides.... People were also desperate for the sun umbrellas, of which there were only a few, which were reserved very early each morning. Not a problem for sun worshippers, but if you like your shade...
The All Inclusive
Brilliant! The selection of Alcohol available was stunning, branded Spirits (Smirnoff, Johnny Walker, Tanqueray Gin etc etc. The wine and sparkling wine were both very drinkable for an AI (white wine was a Sauvignon Blanc). The cocktails were incredible and available at the beach, bars and restaurants. Try a dirty banana or chocolate Martini... The place is a must for Drinkers ;)
The Food was great. 2 main restaurants which didn't need a reservation and 2 which did. Buffet style breakfast and lunch at the Palms was always superb and dinner great. You may not like this resort if you like your dinners to be buffet style, as this only happens twice a week, all other dinners you pick from a menu (Starter, Soup, Salad, Main & Dessert). Dinner at Feathers is a must!! Guys need shoes and trousers to dine here btw. Absolutely stunning cuisine, although some guests questioned the portion sizes..... I guess it's not meant for the gluttons ... We both love food and were always stuffed !
The 2 cafes are brilliant and the Jerk Chicken is cooked traditionally and tastes Amazing.
The Staff
Great, could not do enough for you even with the no tipping policy (which makes life so much simpler). You get out of it what you put in - as I think they did treat customers better who were easy going, willing to have a chat and showed their appreciation. Natasha at the beach bar and Jovian at the Palms were just lovely people!
Sports & Activities
This place is heaven for sports and activities nuts. Again the standard of the AI is incredible. Included for free : Scuba Diving if you are certified, catamaran cruise, snorkling trips, water skiing, sailing (on mini catamarans) and Wind Surfing (lessons available for both), kayaking, paddle boards... I should mention that my husband thought the Scuba was great, saw a reef shark, turtle and lots of fish. Was also very safe and organised. Don't forget your PADI card!
At the sports centre across the Road you can play tennis, squash do laps in the lap pool, go to Yoga and salsa classes, do circuit courses, There's a decent gym... I am sure there is more... The bar provides sports drinks by the bottle and healthy smoothies (wheat germ etc)
Entertainment
Much better than expected. During the day you could join in or be left to your own devices, nobody ever hassles you. There are random things like basket weaving and couples massage classes which were not for us, but seemed popular ;) In the evening, do not miss the Sing Along piano bar with Ultimate Hot Chocolate (best entertainment ever) every night at 9pm and in the Palms the live bands, entertainers and the Amazing Steel Drum band - don't judge until you hear them interpret LMFAO ;) There is a disco from 11pm until late which was cool too.

So... I guess that covers most things, although there is soo much more I could tell you. I think what I loved most are the little touches (beach bonfires, warm nuts with your Martini etc) and the feeling that everything is "No problem". I don't think I have ever been so thoroughly spoilt and felt so relaxed. There is also a real feeling of romance in the air. There are lots of weddings, honeymooners and couples on Anniversary trips (like ourselves). But it never felt tacky or cheesy.
The resort does not cater for families, or all male or female groups. I would say probably 80% of people were from the US, with a few of us Brits sprinkled in.
Travelled in late April and the weather was definitely mixed. Lots of cloudy days and rain, but also lots of sunshine. It never got cold though !

Room Tip: Don't be afraid of the Garden Veranda Suits, they are fine!
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Joobeloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Toronto
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 4 May 2012

We have just returned from our fourth trip to Couples Swept Away in as many years and, once again, it was everything we wanted it to be. We are in our early 40s and are a very easy-going couple from Canada. It takes a lot to ruffle our feathers, so the laid back atmosphere in Jamaica suits us fine.

Now, if you think that 5 star means sweeping marble lobbies, lots of chandeliers, and staff hovering over you all the time, then this isn’t the right place for you. However, if you think that 5 star means exceptional service, food, location, privacy and amenities, then CSA is just what you’re looking for.

Many of the reviews here have already given a pretty detailed overview of what you can expect, but I wanted to add a few more things from our perspective.

Arrival – Our first year (2009) we were a little overwhelmed when we got to the airport in Montego Bay. Make sure you’re carrying a pen to fill out the customs card and be prepared for a long line at customs. But rest assured, it does move and you will get through.

Transportation – We have always taken the shuttle and, except for our third trip where we had a large group of fairly rude passengers, we’ve always enjoyed the drive and the scenery. (About 75-90 minutes.) The drivers are so knowledgeable and happy to answer any of your questions, and the baby goats make me smile. Be sure to tip your driver, (and the baggage handlers at the airport), and then put your wallet away. You won’t need it again.

Check-in – The process is fairly smooth. We always book the Atrium rooms, (our favourite!), and while I always request a 2nd floor room in advance, they’ve only been able to accommodate that twice. (So for all of you who’ve never been before, there is no preferential treatment for us “repeaters.” Everyone’s requests are handled as best as possible.)

The room – A little rough around the edges, but perfect for an authentic Caribbean feel. Large, well appointed, king size bed, mini-bar, walk-in shower, LOADS of towels, plantation shutters, AC and a ceiling fan, iron & board, umbrellas, everything you might need. However, while the closet is quite large with lots of hangers and lots of shelving, I do really with there were a few drawers. But all that fades away when you see the patio/terrace. We spend so much time there, (morning coffee, pre-dinner relaxing, end of day wind-down), and love that we can enjoy the tropical feel, the sounds of the ocean and the tree frogs in our robes. Housekeeping staff does a great job and this time we really got to know the woman doing our turn-down service. What a great lady!

The beach – Perfect. We’ve never had a problem finding chairs or shade. We’ve never been bothered by the vendors without having to give more than a simple “no thank you”. We’ve never worried about the green flag service, because truthfully we’re never more than a few steps to the closest beach bar. And yes, I have gotten some sand flea bites every year. They seem to come out after 5 when the sun is starting to set. So I pack cortisone cream. No big deal. (Great idea that we got from another guest this year: Bring a stiff paintbrush to brush the sand off you feet after coming out of the water. Brilliant!)

The restaurants – We LOVE Patois and Seagrapes. We really like the Palms and Cabana Grill. Lemongrass has beautiful atmosphere and okay food. (It would be better if they called it “Caribbean inspired Thai.”) We usually don’t go the Feathers. We have been twice in the past, but really everywhere else is so good and the thought of Joe having to put on closed toe shoes and long pants so we can eat in a totally enclosed space just doesn’t appeal to us. However, the food there is great, so if you’ve never been, you should experience it once.

Bars and entertainment – Bars are all great. Entertainment is good. (Silverbird Steel Drum band is not to be missed! We usually make a late reservation t Lemongrass on Wednesdays and ask to sit facing the stage. Best seats in the house!) And don’t miss Prince Jojo at the Beach Party on Friday!

Water sports – We usually don’t take advantage of many of these, but we have gone snorkeling, taken out a kayak, done the Cat Cruise… All great.

Staff – Mostly fantastic. There will always be a few who are having a bad day. (Don’t we all?) But there are also a few who are so great at their jobs and at making you feel welcome and special that it more than makes up for the one or two who might not smile every time they see you.

Finally – We often think that maybe we should go somewhere else. Maybe we should try something different. But then we keep coming back to just how great this place makes us feel. The effortless ease, the laid back pace, the friendly people… Why risk the disappointment? So, we’re already looking forward to our fifth trip “home” next April.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank j v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 May 2012

We really enjoyed our vacation here. It is beautiful. We stayed on the first floor in a beachfront veranda suite. It was perfect. We recommend going on the orientation tour. You learn a lot and meet people. We had a difficult choice of which couples resort to choose--this is bigger than Couples Negril and smaller than Beaches. We loved the sports center, martini bar, and Patios. The rooms are plain but comfortable. The staff and service are excellent!! If you are looking for American luxury, top notch with 5 star food this is not it but it is very nice for the average traveler.
We will be going again.

Room Tip: we loved beachfront veranda Rm 4121 by Patios and the beach bar.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mickey7799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 2 May 2012

We had a great time at Couples Swept Away. If you are looking for luxury accomodations, this is not your place, but if you want to feel like you are a part of the tropical atmosphere this place is for you! We are 25 and 26 and would say there is a good mix of couples from 20s-70s at the resort.

We stayed in a Garden Veranda room, close to the road. The noise wasn't as loud as we expected from reading the reviews and we had not problems with road noise. We enjoyed being on an end and on the 2nd floor which had high vaulted ceilings. There were a few tiny ants around, but nothing that was bothersome. The bathroom could be updated but the sink area was large and so was our shower. Maid service was good and we have no complaints. They did come late some nights for turndown and we would just not have them do it. Our mini-bar was stocked everyday with all of our requests.

We loved Lemon Grass and Feathers and ate at both twice. Patios was great for breakfast, lunch, and dinner. I enjoyed the omlettes at Palms, but we had a hard time liking the buffett offers for lunch and dinner. We ate at The Grill once and did not enjoy the fried food. The sushi at Sea Grapes was delicious, and so was the veggie burger.

The beach was wonderful and relaxing. We enjoy the shade. The huts were taken by 7:30am everyday. For our last two days I woke up at 5:45 and 5:15 to get huts and there were people out there before me. Beach service (by water sports hut) was fantastic and Derman was great and remembered us each day. Water sports that are included with the resort is an added bonus and we took advantage of them all.

The pools were small and the swim up bar was also. They heavy drinkers were always around that area of the resort. We went there once and just did not like the atmosphere at the swim up bar, a littly roudy and trashy. The pool by the Palms was nice but we mostly stayed on the beach.

The martini bar is the best bar on the property and makes more than just martini's. If you want top shelf it's there, Patron, Grey Goose, etc and Ricardo made fabulous drinks. I recommend trying the chocolate martini.

We are early birds and did not participate in many night activities but enjoyed the bonfire and the piano bar.

The gym is one of the best I have seen at a resort. I did yoga on the beach and spinning and they were both good.

I would say about 90% of the employees said hi to you throughout the resort. There were some that would not, and sometimes we had to move out of the way of an employee moving a cart along, but then there were employees that would move for us.

Overall, we had a great time and would return again. Yah Man!

Room Tip: If you get a hut on the beach, leave something personal, but something you wouldn't mind if it d...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Kjw108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rolla, Missouri
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

We were recently married at the Couples Swept Away in Negril and I couldn't have asked for a more picture perfect wedding or location. It was just the two of us but we met some wonderful people there who ended up coming to the wedding. The staff was nothing but 100% friendly and helpful. We had the most amazing view and didn't even have an "ocean front suite" however we had almost a complete ocean view! The food was fantastic, entertainment was great and there was plenty to do both on and off the resort for free or minimal cost! We will definately be going back!! I would also like to give a huge thank you to Mark T @ TripGuy.com, they were absolutely wonderful to work with! When traveling you want nothing more than things to do smooth and I thank TripGuy for that!!

Room Tip: We had a Great House Verandah Suite, which is right above the pool and swim up bar.... you couldn...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Couples Swept Away

Property: Couples Swept Away
Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Negril
#10 On the Beach Hotel in Negril
#11 Top resorts Hotel in Negril
#14 Romantic Hotel in Negril
Price range (per night): ₹ 23,843 - ₹ 37,505
Hotel Class:4 star — Couples Swept Away 4*
Number of rooms: 312
Official Description (provided by the hotel):
Immediately upon entering Couples Swept Away, you realize that you have arrived in paradise. Exotic flowers bloom amidst acres of green—on seven miles of the purest white sand beach in Negril, Jamaica. Dotted among the tropical gardens—open-air cafes, small pool enclaves and fresh fruit oases are yours to discover. Never crowded or hurried, the resort offers an intimate tranquility and when desired, total seclusion. All rooms embrace a quiet elegance with island cedar furnishings and pure white linens. Plantation shutters open onto private verandahs with views of gardens and azure sea. Breezy open-air restaurants engage candle-lit lanterns and billowing white curtains to strike a romantic note. While the pristine 10-acre sports complex encompasses every imaginable activity, the superb spa serves as a haven of relaxation. Couples Swept Away simply captures your heart and soothes your soul. ... more   less 
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Also Known As:
Couples Swept Away Negril
Couples Swept Away Hotel Negril
Jamaica Couples Swept Away
Swept Away Resort
Negril Couples Swept Away
Swept Away Negril
Couples Swept Away Jamaica
Couples Negril

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