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“PARADISE FOUND”
Review of Couples Swept Away

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Couples Swept Away
Ranked #14 of 85 Hotels in Negril
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“PARADISE FOUND”
Reviewed 25 April 2012

I will make this succint based on previous posts and our experience. My wife and I just returned from a 10 days stay at Swept Away where we got married and honeymooned. In short, with exception of a bump or two- it was Perfect!

The Beach- Best Beach I have ever stayed at. I have traveled extensively through carribean including Mexican Riviera and Yucatan; Turks and Caicos, and Punta Cana- this beach wins hands down. The locals will ask you to consider what they are selling- a simple no thank you will earn their respect and a "Respect Mon" and a fist bump! Consider walking the beach- to the left for Margaritaville (5 minutes) and old Negril Seven Mile Beach. To the right, All Inclusives. Go far enough to the right and you will see and compare Sandals and the beach they have. In my opinion, Couples wins hands down!

The Room- Atrium Suites- 2nd floor rocks- We loved it. Huge Veranda overlooking ocean and Gazebo area where weddings take place. The Hammock on Vernada was perfect. The lack of a TV was a pluys as far as we were concerned. Room was ice cold even withs creens and woods blinds that folded at night. Tree Frogs are wonderful to sleep to- my wife had trouble though- consider ear plugs if you are concerned.

Service- here are a few bumps but generally exceptional was the norm. We arrived and our room was not ready- we ended up in a nother room our first night as did others we talked to. (This seems to be an area of improvement for Swept Away) In any event, they gave us a spa credit and a beautiful room in Atrum we booked next day and made our wedding planning and honeymoon perfect. Far exceeded our expectations. Wedding went off without a hitch. Photographer was amazing- the one on staff- named stared with an A! Minibar was restocked when requested- best to leave a note asking though. Bag up toothpaste and bruses and keep garbage out of room- as a few ants were scene- but once we followed these steps- gone for the most part! Bartending, service workers, water sports etc including restaurants- employees were friendly and helpful. Clayton and Marshall in watersports were standouts (Oliver too during Snorkeling) Oshane, Janet and Roxette at Seagrapes are awesome. No complaints here.

Activities- Book snorkeling, waterskiing, paddleboards, kayaks, etc at Water and towel shed- 24 hours notice for snorkeling and fills up fast- get there by 8am day before. Catamaran cruise is incredible and stops at cliffs on Wesyt End to swim in caves and watch yound local boys climb like Spiderman up cliffs and dive in for you- take dollar bills to say Thanks! Catamaran cruise is sign up at Concierge in lobby- do when arrive immediately!

Restaurants- Excellent in general

Feathers- Perfect- small portions- order lots appetizers or ask for double portions entree; Reservations needed- do immediately when you arrive in lobby at concierge- rebook when you are done first time.
Lemongrass- Pad Thia good as are some appetizers. Great atmosphere but rest of food was just ok; beef not good here; Reservations needed- make when arrive immediately- rebook after you go first time.
Seagrapes- Heathy food bar on beach- Fruit and veggie smoothies and drinks; snapper sandwiches to die for; fresh fruits and salads; veggie kebabs awesome; get there at 12:20pm and ask oshane to give you a Fresh coconut water out of the shell- he slices it for you with a Machete! My favorite place all week.
Palms- Breakfast buffett super- get in and out fast. This is also where many of the resort bands play.
Patois- Made to order breakfast, lunch dinner- excellent- no resrevations needed. A Bog Surprise how much we liked this!
Cabana Grill near pool bar- Jerk Chicken, fish sanwiches, burgers- excellent- better than expected- late night snacks are here;

Summary:
Top notch "Beach All Inclusive Resort" with a few minor bumps related to in my opinion- the lack of urgency in Jamaican culture- that statement- no worries I'll take care of it now- it may mean 45 minutes. While for most items this may be part of the charm, if its impoirtant to you, it can be a turnoff I expect from past reviews. Just be respectful and assertive. We had to regarding our room snafu above.

If you want "butt kissing" service like Mexico or the atmosphere of a Four Seasons or the Greenbrier Resort- you are not going to get it here- Nor should you in my opinion. This is an all inclusive beach resort for couples and they do a bang-up fantastic job in my opinion and that of the vast supermajority of the folks who write reviews. I am perplexed by some of the rare reviewes that complain about this resort or the staff. While it's possible they had a bad experience as we all have. However, I supect these folks had inflated expectations from wanting out of Swept away what it is not while failing to appreciate and recognize what Swept Away is- A True Paradise For Couples to enjoy and cheris forever!

Room Tip: Atrum Room; 2nd floor:
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  • Stayed April 2012, travelled as a couple
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7 Thank Legaleaglenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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vermont
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 April 2012

We were at Couples Swept Away April 13-21, 2012. We visited this resort 2 years ago in April. This year the atmosphere was totally different. There was alot more loud guest partying on patios and balconies with no respect towards other guest. (Room 3120). It took away from the romantic couples atmosphere we so cherish at Couples. In another review I saw where a guest commented on the employees lack of respect they showed guest when meeting them on the walkways, because we encountered the same thing. One morning I was walking from our room and 3 watersports employees were standing on the walkway talking, and I had to leave the walkway and go in the sand to go by. I would expect anyone to be courteous and move slightly to give the right away, but I was real surprised when an employee would show such a lack of respect. For the most part we did find the employees friendly and the service good.

We had a beachfront verandah room and loved it! It did get noisy at night due to partying of other guest. The food was really good. We did not like Lemongrass, but all the other restaurants were great! We loved Patios for breakfast. The food and service was exceptional!! Feathers and the Palms for dinner were also very good for service and food.

I think we will try another resort next year. We really missed the quiet relaxing atmosphere we look for on the 1 week of the year we go on vacation alone. We pick couples only resorts that try to cater to a romantic atmospher for couples, but unfortunately some other guest rather party with other guest than enjoy each other. No fault of Couples!

  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank 398vtwheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 April 2012

Couples Swept Away in Negril is a beautiful island experience. I wasnt so sure I was going to like the screened walls of Unit 1229. I ended up loving the tree house feel of the room. I opened my eyes and ears each day to the sounds of the ocean and the sight of beautiful foliage outside. We were on the second floor so I felt a little more secure about the screen and wood shuttered areas. One does have to get used to the sound of tree frogs at night. We were very pleased with the food in each of the dining areas. The beach barbeque was enchanting but be ware of the sand flees biting.
The staff is very welcoming. Omar and Shane from the entertainment team were delightful and encouraged you to get involved in the resort activities. Great job guys !!
Oliver, from the water sports team was so helpful to our two snorkerlers. He made a special trip unforgetable.
Ray is a local artist who comes to the resort to hand paint shirts. Our group ordered several shirts and were so happy with each one of them. He even did a custom shirt for my husband with the college logo's for Penn State, University of Michigan and Clarion University. He wrote on the top "One Love" Negril Jamaica.

Room Tip: We stayed in room 1229. Ocean front. Perfect location to pool, dining room, watersports.
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  • Stayed April 2012, travelled with friends
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Helpful?
1 Thank Pittsburghwendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northbrook, Illinois
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 April 2012

This was our second Couples experience. The first at Swept Away, and we enjoyed every minute of it. Having been to Jamaica the year before we knew to schedule a puddle jumper rather than take the 1 1/2 to 2 hour bus ride to the resort from the airport. We loved our room but it did get a little noisy at night with the cars flying down the street. You can't see the road but you sure can hear it. That was really the only complaint. Lovely room and gardens. Lovely people. Great food and several restaurant choices. You will need to learn to dial down your service expectations as everyone in Jamaica is not breaking their necks to serve you. The service is great but not like in the states where everyone seems in a rush for almost everything. The beach is great with white sand and sky blue water. Pre-register for the snorkeling and the catamaran as it fills up fast. Also make reservations for the high end dining. Slacks and closed toe shoes for the guys are required. Be prepared to walk a lot. The restaurants are at the ends of the resort. Walk to Margarittaville if you must see that place (dirty, smelly, crowded and horribly overpriced) but you'll find much better value at any of the other bars / restaurants on the way and a few are very nice. Be prepared for the hustle as everyone it seems, is selling something. The fitness facility was great and huge with almost anything you could want. Tennis, racketball, squash, basketball, ping pong, pool, sauna, and spa, weight room, etc. Will go back again and stay at a Couples. Might try Montego Bay next time but I understand it's very windy on that side of the island. We'll see what the Trip Advisor community has to say about that.

Room Tip: Stay closer to the water or make sure your room faces away from the road because the car traffic noi...
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  • Stayed March 2012, travelled as a couple
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Helpful?
4 Thank Jay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winona, Minnesota
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 April 2012

We just returned, what a wonderful place! The beach was wonderful, the water is so clear you can see the bottom of the ocean. The staff is the best we have ever had at a resort.They definitely made our trip.They all went above and beyond.The food was good. The Lemon Grass we enjoyed better than Feathers. Pack your walking shoes, the resort is big and if your room is at one end chances are you will be walking to the other end multi times a day but it doesn't get any better, walking in the ocean. If you snorkel be sure you call to reserve your spot and not wait to go down to the sport shack. You have to book 24 hours in advance and we didn't know you could call ahead until our 2nd to last day so we never got to snorkel. The excursion cruise is fun. Friday night beach party was very nice but the food was the same that we had all week, we expected a seafood extravaganza that night so we were a little disappointed
The entertainment at night was a lot of fun and good variety. The rooms are nice and cozy nothing fancy but hopefully you don't spend much time in your room. It was a wonderful vacation, fun in the sun. The floaties for the chairs were awesome. Every morning the water was like glass so by 9:00 or so we were already in the water floating because the sun was out and the water was very calm. The beach roped area the water is nice and shallow you can almost go out to the rope and not have the water over your head. We floated everyday multi times a day. Watch parasailers, jet skiers, hobikaters you name it. Sun, Sun Sun, Fun, Fun, Fun. You will not regret it. A paradise on earth.

Room Tip: Don't pack a lot of clothes, you will be living in your bathing suits.
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  • Stayed April 2012, travelled with friends
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Helpful?
4 Thank HayDee_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Couples Swept Away

Property: Couples Swept Away
Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Negril
#10 Luxury Hotel in Negril
#10 Top resorts Hotel in Negril
#14 Romantic Hotel in Negril
Price range (per night): ₹ 23,978 - ₹ 37,457
Hotel Class:4 star — Couples Swept Away 4*
Number of rooms: 312
Official Description (provided by the hotel):
Immediately upon entering Couples Swept Away, you realize that you have arrived in paradise. Exotic flowers bloom amidst acres of green—on seven miles of the purest white sand beach in Negril, Jamaica. Dotted among the tropical gardens—open-air cafes, small pool enclaves and fresh fruit oases are yours to discover. Never crowded or hurried, the resort offers an intimate tranquility and when desired, total seclusion. All rooms embrace a quiet elegance with island cedar furnishings and pure white linens. Plantation shutters open onto private verandahs with views of gardens and azure sea. Breezy open-air restaurants engage candle-lit lanterns and billowing white curtains to strike a romantic note. While the pristine 10-acre sports complex encompasses every imaginable activity, the superb spa serves as a haven of relaxation. Couples Swept Away simply captures your heart and soothes your soul. ... more   less 
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Also Known As:
Couples Swept Away Negril
Couples Swept Away Hotel Negril
Jamaica Couples Swept Away
Swept Away Resort
Negril Couples Swept Away
Swept Away Negril
Couples Swept Away Jamaica
Couples Negril

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