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“"Missed the romantic atmosphere this time"” 4 of 5 bubbles
Review of Couples Swept Away

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Couples Swept Away
Ranked #15 of 84 Hotels in Negril
Certificate of Excellence
vermont
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“"Missed the romantic atmosphere this time"”
4 of 5 bubbles Reviewed 25 April 2012

We were at Couples Swept Away April 13-21, 2012. We visited this resort 2 years ago in April. This year the atmosphere was totally different. There was alot more loud guest partying on patios and balconies with no respect towards other guest. (Room 3120). It took away from the romantic couples atmosphere we so cherish at Couples. In another review I saw where a guest commented on the employees lack of respect they showed guest when meeting them on the walkways, because we encountered the same thing. One morning I was walking from our room and 3 watersports employees were standing on the walkway talking, and I had to leave the walkway and go in the sand to go by. I would expect anyone to be courteous and move slightly to give the right away, but I was real surprised when an employee would show such a lack of respect. For the most part we did find the employees friendly and the service good.

We had a beachfront verandah room and loved it! It did get noisy at night due to partying of other guest. The food was really good. We did not like Lemongrass, but all the other restaurants were great! We loved Patios for breakfast. The food and service was exceptional!! Feathers and the Palms for dinner were also very good for service and food.

I think we will try another resort next year. We really missed the quiet relaxing atmosphere we look for on the 1 week of the year we go on vacation alone. We pick couples only resorts that try to cater to a romantic atmospher for couples, but unfortunately some other guest rather party with other guest than enjoy each other. No fault of Couples!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank 398vtwheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,930 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,350)
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Pittsburgh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

Couples Swept Away in Negril is a beautiful island experience. I wasnt so sure I was going to like the screened walls of Unit 1229. I ended up loving the tree house feel of the room. I opened my eyes and ears each day to the sounds of the ocean and the sight of beautiful foliage outside. We were on the second floor so I felt a little more secure about the screen and wood shuttered areas. One does have to get used to the sound of tree frogs at night. We were very pleased with the food in each of the dining areas. The beach barbeque was enchanting but be ware of the sand flees biting.
The staff is very welcoming. Omar and Shane from the entertainment team were delightful and encouraged you to get involved in the resort activities. Great job guys !!
Oliver, from the water sports team was so helpful to our two snorkerlers. He made a special trip unforgetable.
Ray is a local artist who comes to the resort to hand paint shirts. Our group ordered several shirts and were so happy with each one of them. He even did a custom shirt for my husband with the college logo's for Penn State, University of Michigan and Clarion University. He wrote on the top "One Love" Negril Jamaica.

Room Tip: We stayed in room 1229. Ocean front. Perfect location to pool, dining room, watersports.
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pittsburghwendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northbrook, Illinois
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 24 April 2012

This was our second Couples experience. The first at Swept Away, and we enjoyed every minute of it. Having been to Jamaica the year before we knew to schedule a puddle jumper rather than take the 1 1/2 to 2 hour bus ride to the resort from the airport. We loved our room but it did get a little noisy at night with the cars flying down the street. You can't see the road but you sure can hear it. That was really the only complaint. Lovely room and gardens. Lovely people. Great food and several restaurant choices. You will need to learn to dial down your service expectations as everyone in Jamaica is not breaking their necks to serve you. The service is great but not like in the states where everyone seems in a rush for almost everything. The beach is great with white sand and sky blue water. Pre-register for the snorkeling and the catamaran as it fills up fast. Also make reservations for the high end dining. Slacks and closed toe shoes for the guys are required. Be prepared to walk a lot. The restaurants are at the ends of the resort. Walk to Margarittaville if you must see that place (dirty, smelly, crowded and horribly overpriced) but you'll find much better value at any of the other bars / restaurants on the way and a few are very nice. Be prepared for the hustle as everyone it seems, is selling something. The fitness facility was great and huge with almost anything you could want. Tennis, racketball, squash, basketball, ping pong, pool, sauna, and spa, weight room, etc. Will go back again and stay at a Couples. Might try Montego Bay next time but I understand it's very windy on that side of the island. We'll see what the Trip Advisor community has to say about that.

Room Tip: Stay closer to the water or make sure your room faces away from the road because the car traffic noi...
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Jay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winona, Minnesota
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 April 2012

We just returned, what a wonderful place! The beach was wonderful, the water is so clear you can see the bottom of the ocean. The staff is the best we have ever had at a resort.They definitely made our trip.They all went above and beyond.The food was good. The Lemon Grass we enjoyed better than Feathers. Pack your walking shoes, the resort is big and if your room is at one end chances are you will be walking to the other end multi times a day but it doesn't get any better, walking in the ocean. If you snorkel be sure you call to reserve your spot and not wait to go down to the sport shack. You have to book 24 hours in advance and we didn't know you could call ahead until our 2nd to last day so we never got to snorkel. The excursion cruise is fun. Friday night beach party was very nice but the food was the same that we had all week, we expected a seafood extravaganza that night so we were a little disappointed
The entertainment at night was a lot of fun and good variety. The rooms are nice and cozy nothing fancy but hopefully you don't spend much time in your room. It was a wonderful vacation, fun in the sun. The floaties for the chairs were awesome. Every morning the water was like glass so by 9:00 or so we were already in the water floating because the sun was out and the water was very calm. The beach roped area the water is nice and shallow you can almost go out to the rope and not have the water over your head. We floated everyday multi times a day. Watch parasailers, jet skiers, hobikaters you name it. Sun, Sun Sun, Fun, Fun, Fun. You will not regret it. A paradise on earth.

Room Tip: Don't pack a lot of clothes, you will be living in your bathing suits.
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank HayDee_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington, Minnesota
Level Contributor
226 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

We were at Couples Swept Away for 8 nights in March 2012. It was recommended to us by a family member who had nothing but raves for the place. Arriving at the airport in Montego Bay was not fun - the line to get through customs took us several hours. By the time we arrived at the resort, it was late. Our room was not available so we were given a different room than we paid for. It was a small screened in room with storm shutters all around. No television. The bathroom was not enclosed at the ceiling. Not too happy about that fact because we had guaranteed late arrival. They did give us a $200 resort credit and while in the lobby we heard other guests relate the exact story as ours. Hmm. We ate at the buffet at the Palms Restaurant and my husband became ill from the food. Don't recommend that place.

The next day we were moved to our ocean view room and it was fabulous! Great room, nice bed, everything we expected to have. We found the Patois patio restaurant and it is where we went the rest of our visit with a few exceptions. The food here is the BEST, the service was awesome - very, very good.

We took advantage of the free catamaran cruise - make sure to take your camera! It was a great time - went down to the lighthouse/Rick's Cafe, stopped at the Caves to watch the young divers and have a swim (optional). The best part was listening to Rasta Ralphie serenade us as we traveled up the coast.

The swim up bar is a good place too - the bartenders were so friendly and helped us choose new drinks to try.

Went up the beach (walked) to Margaritaville. Only takes about 5 minutes to walk there. That was fun to try but wouldn't stay too long - crowded. We also stopped at some of the little shops on the beach - they are willing to bargain. Also rented a jet ski for an hour - look for Elvis - everyone knows who he is.

Took a cab up to Rick's Cafe one night - well worth the trip. It will be crowded and it's a little expensive. Take some ones for tipping the divers and take your camera. The sunsets are unbelievable.

Also used the spa twice. Had the hot stone massage and a mani/pedi. All highly recommended!

Will be going back for sure and would recommend to friends and family.

PLEASE NOTE!!! When you leave - as you arrive at the airport - ask about Club MoBay - it costs around $50 but you will get through all the lines immediately and you will have a wonderful place to wait for your flight. Do it! Do it! Do it!

Room Tip: Make sure to guarantee late arrival - take the resort number with you so that when you land at the a...
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Theresa989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Couples Swept Away

Property: Couples Swept Away
Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Negril
#10 On the Beach Hotel in Negril
#11 Top resorts Hotel in Negril
#14 Romantic Hotel in Negril
Price range (per night): ₹ 26,760 - ₹ 50,174
Hotel Class:4 star — Couples Swept Away 4*
Number of rooms: 312
Official Description (provided by the hotel):
Immediately upon entering Couples Swept Away, you realize that you have arrived in paradise. Exotic flowers bloom amidst acres of green—on seven miles of the purest white sand beach in Negril, Jamaica. Dotted among the tropical gardens—open-air cafes, small pool enclaves and fresh fruit oases are yours to discover. Never crowded or hurried, the resort offers an intimate tranquility and when desired, total seclusion. All rooms embrace a quiet elegance with island cedar furnishings and pure white linens. Plantation shutters open onto private verandahs with views of gardens and azure sea. Breezy open-air restaurants engage candle-lit lanterns and billowing white curtains to strike a romantic note. While the pristine 10-acre sports complex encompasses every imaginable activity, the superb spa serves as a haven of relaxation. Couples Swept Away simply captures your heart and soothes your soul. ... more   less 
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Also Known As:
Couples Swept Away Negril
Couples Swept Away Hotel Negril
Jamaica Couples Swept Away
Swept Away Resort
Negril Couples Swept Away
Swept Away Negril
Couples Swept Away Jamaica
Couples Negril

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