WOW, Where to start. First, Great welcome home greeting. Everyone was so wonderful. Check-in was great. We were a group of 12 and they did everything they could to make us all happy and we were.
Secondly the staff were all Great from from maintenance, up to management. Bartenders were great and servers at pool and beach side were also over the top, Special thanks to Simone, who waited on us at the pool and is an asset to the company, She is friendly, always smiling, fast and so efficient.
The entertainment staff were also great, friendly and accomadating.
The Morning buffet was wonderful, with great variety and well as the lunch buffet.
There are a great variety of restaurants and all are actually good, I think the Italian was our favorite. Make sure you hit the burger bar by the beach. Great burgers, and Jamaican beef patties for a quick fix. Also get a carved piece of fruit from the cart, or some great jerk chicken from the cart that moves around. Always people lining up for some great chicken. Kudos to the coolers along the walk by the beach with bottled cold water. GREAT idea.
Great pools and beach areas. All well kept. Towels were always available and plentiful.
Now that leaves the rooms, wow, all beautiful, great rooms, We did not stay in preferred rooms, but were very pleased with what we had. Everything was clean, beds were comfortable, whirlpool tub in room, mini fridge, sitting area. Maybe next trip we will upgrade.
It also seems the employees are happy with their jobs and are treated with kindness. They all love the hotel and hope we do too. Happy employees make happy guests. Nice feeling.
This has been our second trip to a Secrets property and this one just knocked our socks off. Truly loved it. Being a returning guest many many times to Sandals, it seems we have found a new home and plan to bring many of our friends and family along.
To Mr. Huhn, Mr. Meany, Robert Coates, Devon, Billy Love,Simone, Cassie, Our deepest respect and thanks for making this a great resort and our stay wonderful. Looking forward to our next visit.
Rose & Chuck Neurohr
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- Also Known As:
- Secrets St James Hotel Montego Bay