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2 - 7 of 30 reviews
Reviewed 2 May 2017

My boyfriend and I had a great experience here. We booked through Airbnb and had no issues. The breakfast was included and it was AMAZING. Lunch/Dinner was available for purchase and it was equally as delicious. It is a bit far from the "touristy" spots like Margaritaville and Hip Strip but in our opinion it was well worth the money. Our a/c worked flawlessly and our room was cozy and cleaned regularly. On the days that we did not have transportation arranged, they helped us to secure it.

Stayed: December 2016
Thank venturebae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2017 via mobile

Please people don't waste your time ,money and energy here
Me and my family we booked a three nights stay here we only stay one .the hotel is not as it seems in the photo on the Internet .Firstly the name is different , the health inspection certificate has expired since 2016 , the rooms we had they were proper filty . Dirty bathroom with no shower curtain or bath towels or bath mat , no bins in bathroom,blankets and duvet in the cupboard in the bedroom on the floor , dust and dirt everywhere , dirty tissue on the floor , outdated tv , wires hanging everywhere ,torn up bed, not to mention we waited over two hours for our breakfast .the staff were not friendly they all look unhappy , kitchen staff don't wear proper attire with there long hair down and nails yet they were serving food , also from our room we could hear staff in the kitchen talking bad about guest.I could go on and on but let me stop here with a few photos for you the viewers to look at .

Stayed: February 2017, travelled with family
4  Thank Sannetta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017 via mobile

Royal Reef Hotel! now Reggae Reef Hotel. Where do I begin? Hmmm...Firstly, this is NOT a hotel! It is more of a guest house. The pictures and descriptions online are very misleading. It is quaint and clean but doesn't offer much.
There is Wi-Fi available. The bedrooms are basic, simply decorated and have a small cable tv, a/c, chest, hot-water, but there is no iron, you'll have to borrow one from the front office and the room needs better lighting.
The staff is polite, jovial and helpful!
Breakfast is included in your stay and is quite tasty. Their Bar however needs upgrading, it's not inviting and neither are the drinks.
There are 2 pools of which one needs cleaning and also a hot tub. The beach is small but the water is indeed beautiful!
Overall if you're just looking for a reasonable priced place to stay while you see the sights in Jamaica, this is the place. However, with more effort, creativity and vision, the Reggae Reef could be a spectacular accommodation!

Stayed: February 2017, travelled with family
3  Thank Sahellian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2017 via mobile

I must say from the photos on booking.com I was excited to come here. I was highly disappointed and feel highly ripped off. The hotel could be a lovely place however management needs to spend time listening and fixing the issue not blaming his young staff. Jamaica breakfast was lovely but standard breakfast needs to upgrade from eggs eggs eggs for breakfast I had to buy my own beans and ketchup. The rooms need real curtains or blinds along with a dusting down of the hotel. The common ground toilets need hand towels toilet paper and hand soap. The bar needs more choices of drinks and snacks on offer like crisps nuts cake etc. We got badly bitten and kept asking for room spray to which each night I got there is non. The new name all inclusive is mind blowing as you only get all inclusive if you pick that as a choice with chips only on offer for lunch. My air con was broken. Bath disgusting and only offer a room change two days in. Pool was dirty with no pool sofas. The free airport ride was the highlight of my stay as we got to leave. Update your photos, get staff dusting when they have nothing to do, get some uniform. Come on Oliver you can do better I would love to see if it does get better but wouldn't spend my cash here.

Stayed: January 2017, travelled with family
3  Thank Shamsham28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2017 via mobile

My husband and I stayed here for several days on our 1st honeymoon and we had a absolutely memorable weekend! My husband calls it serene and remarkable and I call it simply Beautiful. We enjoyed great Jamaican food each day and he had drinks at the bar as I enjoyed visiting with the friendly bar tenders. The Wi-Fi worked great inside for me and everywhere for him. Overall, we plan to stay again when we return. We are now at a more upscale resort and my husband keeps saying how much he misses the Reggae Reef.

Stayed: January 2017, travelled as a couple
Thank WrightBussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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