My wife had made the reservation for my birthday and let them know it was for that occasion.
The hostess was pleasant when we went in, and they were willing to keep our bags as we had gotten ready after leaving the beach. She walked us to our seats, where the view was amazing and the atmosphere definitely has that "WOW" factor.
The waiter was pleasant, and was willing to have the bartender make a specially requested drink at my request.
Things started heading downhill once we got to our entrees, where we had the filet mignon and lobster combination. The steaks were done great, but the lobster was quite rubbery, where it seemed as though they were kept in the freezer or done in a microwave. As it was my birthday I chose to ignore it, but it was the same for my wife, so we requested that the her lobster be replaced. The replacement had the same issue.
I was intent on not having anything spoil my birthday, but after the lobster issue the waiter seemed a bit despondent, where he became less attentive, but we still ordered dessert and a couple more drinks.
Now as mentioned before this was meant a birthday reservation, where they had been aware, and when we first entered the hostess was not at her station and my wife confirmed that she saw our reservation and it being listed as a birthday. At no point during the course of our time there was there any acknowledgement of that.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.