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“Hotel and timeshare are different stories”

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La Toubana Hotel & Spa
Ranked #2 of 9 Hotels in Sainte-Anne
Certificate of Excellence
Reviewed 25 December 2010

I had read the varying reviews before we went and now understand how they could range from excellent to terrible. We used RCI exchange and got a "timeshare" unit. There has been a lot of deferred maintenance in our unit. Freshly painted but the closet doors were off their tracks and some modification to the closet prevented them from returning to the slides. The two burner hob was very rusty, but cleaned up it worked well enough. There was a nice toaster and a coffee maker. Minimal pots, pans and utensils (but we had brought our own good knives, dish detergent and paper towels.) The bracket that holds the hand shower was broken when we checked in late Saturday, but it was fixed by Tuesday. The chaise lounge covers outside were moldy and dirty (as reported in another review) but I stripped them off and left them at the door on Wednesday (housekeeping day for timeshares). They were replaced with nice clean ones. The outside furniture suffers from exposure in general.
All the managers spoke adequate English and were generally accommodating and friendly. The beach bar was nice and the fresh squeezed limes in the Daiquiri were welcome. The beach area has just completed a complete refurbishment and is really quite nice. The pool is lovely and has great views of sunsets over the disappearing edge. The restaurant was OK, but pricey and the service was not superb. There were problems resulting from English by the waiter and our limited French and perhaps a shortage of staff that night.
Our timeshare unit was at the very back of the property and had no view of the ocean, but was very quiet and private. We could see that the hotel units all had lovely sea views and their outdoor furniture looked new. I am sure the hotel units are very nice. I would recommend the hotel, but warn timeshare exchanges to expect problems and a less comfortable visit.. When exchanging from an RCI Gold Crown to lesser resorts, RCI had in the past warned us. They did not this time and really should have.

  • Stayed: December 2010, travelled as a couple
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5  Thank fullervi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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60 - 64 of 935 reviews

Reviewed 21 December 2010

Le Toubana is a typical French orientated hotel, not to big so it could have a personal touch. The first thing what catches the eye is the wonderful pool + view. There are not a lot of beach chairs available, so if you come later in the day, you might to sit at a table..
There is a private beach but it is quite a steep walk down and off course up again...
During our stay, some were modifications being made at the beach facilities but I'm sure that they are well finished by now and that the result is very nice
The food is very good; the menu offers a wide range of choices.
Breakfast is basic, e.g. fried eggs are not offered.
We stayed at a bay view suite, where we had a stunning view at the sunset. We had a small garden with 2 beach chairs, with enough privacy. The only pity was that there was a small ugly fence which spoiled the view..
The bed in our nice big room was excellent !!
The town and nice beach of Saint-Anne is close but you will still need a car to get there.

  • Stayed: December 2010, travelled as a couple
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1  Thank TomGemoets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2010

We spent three wonderful nights here in November 2010. The cottages are all perched on a cliff overlooking the ocean. Our cottage had a large balcony, a kitchen, and a bedroom with large windows overlooking the ocean. Watching the sunsets from the balcony was tremendous. There is a private beach below the cottages -- it is a 5 minute walk down a fairly steep hill. The beach is small and not great for snorkeling, but it is gorgeous and there is a bar/restaurant on the beach. The restaurant and pool is at the top of the cliff, overlooking the ocean. The food was fantastic -- it is not your usual hotel food (and good French wine). And the view is great -- you look out over the pool and the ocean. The management was friendly, but their English is a little limited. Knowing French helps. There is Wifi in the lobby and restaurant. The rooms have TV, but we never used the TV. There is free breakfast which was good -- croissants, yogurt, cereal, etc. The town of Sainte Anne is about 2 km away -- it is not a pleasant walk because the road can be busy. You will probably want to rent a car. There are probably taxis, but I didn't see any.

  • Stayed: November 2010, travelled as a couple
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1  Thank John_In_Napa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2010

Me and my boyfriend stayed at Toubana for 3 days and we've enjoyed it very much!!
Not only the magnificent view but also the bungalows and the spectacular pool charmed us!
We stayed in bungalow nr. 2 and we had a beautiful view. The room was clean and tidy. Indeed, there was a sensor of movement in th bahroom and the light stoped every 2 minutes..but it was ok.
Most of the time we stayed at the pool, where you could find everything you needed from water, ice, beer, rhum..and you could really have a great time!
My opinion is that it is a very nice hotel and the bungalows are very good organized but the restaurant, even though it has very good food, is kind of expensive!
After all, we had an excellent time and we recommend this place!

  • Stayed: September 2010, travelled as a couple
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1  Thank Anduta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2010

This hotel is truly a hidden treasure and I am so glad that we chose this hotel over bigger hotels on the Island.
It is an intimate property which offers individual bungalows as guest rooms. The bungalows are equipped with a king bed, kitchenette and a reasonably European styled bathroom with bath and a shower attachment.
The service was laid back but efficient. I needed and iron for my clothes and I got it two minutes after I called the front office. We are English speakers and there was always someone available who spoke English.
The beach at la Toubana appeared to be man made but the water was clear with a lot of small fish present. We really enjoyed it.
St. Anne town is a short drive away(we rented a vehicle) and we enjoyed going there for the Friday and Saturday night street party. We went back there for lunch on Sunday too.

Overall the pictures of La Toubana are beautiful but the actual resort is ten times more beautiful than the picture. We will definitely return to La Toubana.

  • Stayed: July 2010, travelled as a couple
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3  Thank BobCarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Toubana Hotel & Spa

Address: 4 On N, Sainte-Anne 97180, Guadeloupe
Region: Caribbean > Guadeloupe > Grande-Terre Island > Sainte-Anne
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Sainte-Anne
Price Range: ₹ 19,120 - ₹ 42,982 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Toubana Hotel & Spa 4*
Number of rooms: 44
Official Description (provided by the hotel):
Rooms : 32 sea view bungalows including 6 Junior Suites Ocean view, 4 Junior Suites Garden View and 1 Suite Ocean spread in a tropical garden. (bungalow quadruple = Junior Suite)Occupation bungalow classic : 2 adults + 1 child OR 3 adults + 1 child. Maximum occupation 3 persons. Surface area ≈ 50 sqm. Occupation Junior Suite : 2 adults + 2 children OR 3 adults + 1 child OR 2 adults + 1 child + 1 infant. Maximum occupation 4 persons. Surface area ≈ 70sqm.Amenities :Bungalow equipped with kitchenette, bathroom with bath tub or shower, hair-drier, private terrace with long chairs, chairs and table. Room: internationnal dial phone, flat TV, individual air-conditioning, safe box, 220 V electricity, a king size bed or 2 twin beds. Seminars : 2 meeting rooms ; 12 and 30 people, air conditioned, projection system, WIRELESS on communal part. ... more   less 
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Also Known As:
Hotel La Toubana
La Toubana Ste Anne
La Toubana Hotel & Spa Sainte-Anne, Guadeloupe

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