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Savings alert! 27% below average rates

The price you found is 27% lower than this hotel's average rate of US$ 399/night.

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Reviews (40)
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2 - 7 of 40 reviews
Reviewed 28 November 2013

Don't get me wrong these are lovely, well-equipped bungalows and were very clean but...We just felt that the manager was a bit offhand, possibly because our French wasn't up to scratch...when we asked him any questions it seemed a bit too much of an effort to respond...During our time there, they knocked down the bungalow next to ours..banging and hammering away from about 7am til dusk...not quite a tropical paradise! No explanation or apology given at all. I also found the dog dirt I stepped around to access my washing line a bit unpleasant. It had dried up in the sun so had been there for a whilThe high point was our lovely French neighbours. Thanks for the breakfast pancakes and delicious little starters....!
!.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alison A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe G, Responsable réception at Le Verger de Sainte Anne, responded to this reviewResponded 6 December 2013
Google Translation

Cher Client,

Nous sommes particulièrement heureux que vous ayez apprécié vos vacances et particulièrement au Verger de Sainte Anne, le fait que vous écriviez que nos locations en Guadeloupe sont très belles, bien équipées et très propres nous touchent, même si nous regrettons certains des soucis rencontrés auxquels nous souhaitions absolument répondre.

Le Verger de Sainte Anne entretient et améliore très régulièrement ses bungalows afin qu'ils soient toujours aux normes de ce que l'on peut attendre d'un complexe touristique réputé comme le notre. Mais vous avez raison, le fait que le Verger reçoivent toute l'année des clients implique que des travaux même programmés à l'avance et prévus pour être les plus courts possible induisent quelques fois des nuisances comme cela a été le cas pendant votre séjour, nous nous en excusons. Nous essayerons à l'avenir de programmer les plus bruyants de nos entretiens en coordination avec nos clients pour profiter de moments où ils seront hors de leurs locations de vacances.

Concernant le chien, nous sommes très sincèrement désolés que vous ne soyez pas venus nous en parler, afin de nettoyer et de nous en excuser. Le chien ne viendra plus au Verger de Sainte-Anne afin d'éviter tous futurs désagréments.

Merci AlisonfromEdinburgh d'avoir pris la peine de nous faire part de vos observations sur notre fiche TripAdvisor et soyez assuré que tout ce que vous avez dit a été pris en compte.

En espérant vous revoir au Verger de Sainte Anne afin que nous puissions faire un geste commercial pour vous prouver notre reconnaissance.

L'équipe du Verger

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Reviewed 17 March 2018 via mobile
Google Translation

Stayed: March 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marguerite97180, Responsable commercial at Le Verger de Sainte Anne, responded to this reviewResponded 19 March 2018
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Reviewed 5 January 2018 via mobile
Google Translation

Stayed: December 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018
Google Translation

  • Stayed: December 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2017
Google Translation

Room Tip: Ne pas choisir helconia comme bungalow il y a un espace entre les murs et le toit. Et attention les mezzanine c’est pas confort
Stayed: December 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marguerite97180, Responsable relations clients at Le Verger de Sainte Anne, responded to this reviewResponded 5 December 2017
Google Translation

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