Recomendo - Review of Grand Sirenis Punta Cana Resort

Dear Guest,

We are sorry to hear that your stay and experience at Sirenis Punta Cana Resort Casino & Aqua games was a disappointing one.

All comments, bad and good, are very important to us for constantly improving the quality of our service, as it is important for us to know where we have failed or fallen short of your expectations.

This information will be passed along to the involved departments for further review.However, we deeply regret your negative impression and the inconveniences you had in some aspects of our facilities and services; we are sad that you fail to mention them and we had to find out once you were not here, as we would have loved to address them and make sure your experience was nothing less than great. it's very unfortunate we weren't able to meet your expectations during this visit. However, we would love to have another opportunity to show you the Sirenis hospitality.

If there is anything else that we can do for you, please do not hesitate to contact us.

With kind regards,
Alberto Guante Assistant Director, Claims