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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Reviewed 5 weeks ago

We were at the Excellence Punta Cana late August to early September and had a great time. The people are super friendly. Loved our ocean front room. We usually go to the Excellence in Cancun but were unable to get in there. Whilst we still prefer the other hotel we found this one to be really good value for money - we would definitely go again.

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank Tracy F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana, responded to this reviewResponded 4 weeks ago

Dear guest,
First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your holiday destination for the first time and for taking the time to share this review with the TripAdvisor community.
It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever.
We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Loved our swim up room! the service of the staff was very attentive, Food was excellent. The hydro therapy and head and neck massage was amazing (free with staying on excellence club side. We will be back again soon.

Date of stay: September 2021
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    • Location
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    • Rooms
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    • Service
Review collected in partnership with this hotel
Thank K3390IOandrew
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana, responded to this reviewResponded 4 weeks ago

Dear guest,
First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.
We are very pleased to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable with. It is lovely to know that you took advantage of the Excellence Club benefits, such as the hydrotherapy treatment at our Spa and access to exclusive areas including Magna.
The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience.
We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

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Reviewed 5 weeks ago

I got a very good rate and stayed tor a week. The staff are exceptionally friendly and attentive. When I stayed, there may be been 1/3 capacity at the resort. For a vacation simply laying on the beach, its great.

However, the scaled back offerings (nightclub closed, rotation of reduced restaurant selections, some events and activities skipped) make this not the same experience a guest would have when travel has ramped back up.

I enjoyed my visit and with my rate, i got good value for money too. I think my visit has shown me the potential of Excellence Punta Cana, and I would come back later, even spending more for a trip, to get the full experience.

Date of stay: September 2021
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Review collected in partnership with this hotel
Thank VAXman65
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana, responded to this reviewResponded 4 weeks ago

Dear guest,
First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the TripAdvisor community.
We are very glad to hear from you that overall, you had such a great time with us and we were able to meet your expectations. Your feedback is very important to us because it allows us to find out the services our lovely guests enjoy the most and the least.
We can assure you that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards, expected by our guests on the highest level, ensuring your satisfaction in order to work accordingly.
We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

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Reviewed 22 September 2021

This resort was a first time visit for a group of us that have been visiting Punta Cana and its resorts for at least a decade. Excellence really surprised us all. Although we were staying at about 50% capacity, the service was 5star all around: from room service (food) to beach bar tenders, to restaurant service. Your taken care of in buckets. A special credit should go to Melania for her dedicated level of perfection.
Although I've been accustomed to other room designs, I didn't mind our suite. We chose the Club level of service and I highly recommend it.
As for the food, I can only say that with five restaurants ALL displayed high levels of solid great cuisine that met my picky expectations. Shout outs to Victor in the Mexican, Roberto in spice and Jose Felix wherever you were! Exceptional service.
Even the beach restaurant had great burgers, fried chicken and and GOOD fries!
Lastly, we came at a time when the seas were depositing a lot of seaweed on the morning beach. The resort immediately had a crew of 4 or 5 guys out there cleaning it up almost on a daily basis, in that hot sun! Yes I tipped them on my last day. They certainly shouldn't have been overlooked.
If you want a guaranteed layback, good quality vacation, Excellence Punta Cana delivers.

Room tip: Ocean views are awesome with nice suites.
Date of stay: September 2021
    • Value
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Thank andrewsG9790RA
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana, responded to this reviewResponded 4 weeks ago

Dear guest,
First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the TripAdvisor community.
We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. In addition, it is a pleasure knowing that you thoroughly enjoyed the benefits of being an Excellence Club guest. We will pass your kind words along to the entire team.
We are glad to know that you noticed our hotels take the initiative to clean up our beaches constantly because we do pay special attention and care to preserve them.
We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

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Reviewed 22 September 2021

My husband and I went to our honeymoon in the DR and we stayed at Excellence Punta Cana. We had such a wonderful time. The food at night is so so good! The pool area is beautiful and they have the comfiest sitting. Chairs and huts are at no additional charge for beach or pool. The staff is so kind and helpful. The have entertainment throughout the day and night. We enjoyed watching the entertainment team which included: Darlys, Bianni, Denia, Ariel, B-Boy. They are so funny and did a great job of getting guest involved. And lastly it was so relaxing. We really enjoyed our stay and if able we will attend any excellence resort wherever we go. Amazing place if you're looking to relax with you special partner!

Date of stay: September 2021
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank tiffanywilliams44
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana, responded to this reviewResponded 4 weeks ago

Dear guest,
First and foremost, we would like to thank you for choosing Excellence Punta Cana as your honeymoon destination and for taking the time to share your opinion with the TripAdvisor community.
We are very glad to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team.
We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

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