We stayed at the Excellence Punta Cana resort for our honeymoon in June and overall had a great time. I’m not sure that I would say its 5 star though. The resort was clean and comfortable, well laid out and all the staff were very friendly. There was an excellent range of good quality food from all the resort restaurants.
However, whilst at the resort I paid the Hotel to take part in a Cigar tasting evening which ended within the Excellence resort hotel Cigar shop where they encouraged us to buy some Cuban and Dominican Cigars.
During our stay I purchased almost £1400 GBP of Cigars from the shop. On return to the U.K the Cigars have been examined by a reputable British expert who has said that all of the Cigars are fake!
I cannot believe that a luxury resort would allow a Counterfeit Cigar business to operate from their premises. Beware! Do not buy from them!
I’ve made a complaint to the Hotel which they initially acknowledged and now they don’t reply to my emails.
Unfortunately this has left a shadow over our Honeymoon so I would not recommend this hotel to anyone.
- Official Description (provided by the hotel):
- This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia and HotelQuickly so you can book your Excellence Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Secrets Excellence Punta Cana
- Excellence Resort Punta Cana
- Excellence Punta Cana Resort
- Secrets Punta Cana
- Excellence Punta Cana Dominican Republic
- Excellence Dominican Republic
- Punta Cana Excellence Hotel
- Excellence Punta Cana Hotel
- Secret Excellence Resort Punta Cana
- Punta Cana Secrets Excellence