Secrets royal beach is an adults only resort which has the wow feeling right from when you get off your transfer you get handed a cold towel and some antibac hand gel. At reception checking in was good you were handed a glass of champagne whilst you were given enough information but not too much where you feel overwhelmed. Your also provided with a map of the resort. Good piece of advice which they will tell you is download the Hyatt app. They give you a QR code to access it. This app will give you all the information on the restaurants their openings times, dress code and it also keeps you up to date with activities and shows that are on in the day.
WiFi was good throughout the resort.
Dreams resort is next door, you can use all of there facilities, there is a corridor within the resort where you can get through to them. Dreams is a family resort.
Restaurants - 1 buffet for all meals. 5 alacarte for dinner. Grill on the beach. There were others for preferred club members (upgraded rooms, extra pool, additional breakfast and lunch restaurant, separate club lounge serving drinks and snacks)
Bars - lobby bar, plaza bar, sports bar. Night club, coffee shop, casino.
Pools - 1 big activity /noisy pool. Quiet pool. Private beach. You will get approached around the pools and beach for trips that you can pay for from the beach. Beach towels are included too. We never struggled to get a sunbed throughout the day. Activities - daytime activities were a really good variety, evening shows we're good these were done by outside companies.
All staff are super friendly, nothing is ever too much trouble. Tips are appreciated but not mandatory and service was not noticed to be different if you didn't / couldn't.
Rooms - they look tired, some things were in a bad state of repair, bed wasn't the comfiest but it was big. Pillows were the best either. We were told rooms would be cleaned every day and whilst ours was done we heard some weren't. We were told cleaning service would between 9 and 5. We were also told turndown would be every night between 7 and 9pm. We stayed for 1 week and only had turndown on one night. Chocolates were left on the turndown service which we put on the side for the following day but they were taken away the next day.
Gym - really good equipment, there are 3 separate rooms, cardio equipment in one, weight equipment room, yoga / stretching room.
The hotel has a spa, we didn't use it while we were there though. It was quite expensive.