I was here before the renovations about 8 years ago. while the change of sides of property and all the new feautres. Resort looks lovely, and all the new features are wonderful. Service was good, food was so-so. Went in with low expectations due to COVID and all the restrictions and was thankful to be away.

Preferred club, was a let down, the preferred club lounge was closed by 5pm every day. no where to easily get your preferred liquor choices.

Again food is subjective to everyones tastes. for me half the meals were not good at all. some that was well.

Room was PReferred club ocean view on the 3rd floor, not a bad room and was spacious and was plenty of space of the room.

Minibar refill was hit and miss.

thats about all i wish to share, cause its covid season no need to beat them down on anything that will most likely change once things return to a normal state.

We stayed at Secrets Royal Beach for 5 nights and had a wonderful time! The facilities were amazing, food and drinks excellent and the staff all around phenomenal! Our butler, Cesar, in particular was absolutely amazing! He made our stay exceptional and was always available, day and night, to assist us. He certainly made us feel like family and went above and beyond every day! We will definitely be back and will be requesting Cesar again. Thank you for everything Cesar! We also would like to thank Bolon, Mini Baby, Francisco, Manuel P, Ramos, and all the other wonderful staff who I missed here that made our trip so awesome!

We visited Secrets Royal Beach in November 2020 and then again in January 2021. We have stayed at many all inclusive resorts in Punta Cana; however, Secrets Royal is the resort we love the most and return to it frequently. Out last two stays were the first since Secrets Royal Beach and Now Larimar (now Dreams) switched locations. The newly renovated Larimar (which is now Secrets) is perfect. New rooms, new pools, new enclosed entertainment area, new bars, but still the same perfect service for a relaxing vacation.
When we were there in November the resort had just re-opened and had low occupancy. When we returned in January the resort was still fairly low occupancy, but the staff, entertainment, and restaurants were still geared up like the resort was full. So in short, we were treated like royalty. We had our choice of chairs by the pool or palapas at the beach (anytime of day) and there was no need for reservations at the restaurants. And we were able eat at the restaurants (and bars) at the neighboring Dreams Royal Beach as well.
We have been to Secrets so many times that the entertainment team is like family to us. Everyday it was a pleasure to talk with and join activities with Baby Face, Cappuccino, Mini Baby, Garfield, George Washington and Barbie. We were very, very sad to see the Beyonce was no longer working there in January. Even though they work very long days, they were always more than happy to spend time in the hot sun playing beach volleyball with us (our favorite activity at Secrets).
My wife would start every morning with a Mocha Frappe at the Coco Cafe. Her "good freind" Nery works long hours there and always greets everyone with a warm smile. Nery even met us in the lobby when we were leaving for home to say goodbye.
During out last two stays, the person that made certain EVERYTHING was perfect for us was Jesus (our butler). If we had any concerns or requests, Jesus would take care of them and check back with us to make sure we were satisfied. Secrets is very lucky to have Jesus on their staff!
Everything about our trips to Secrets have been perfect, but if I could think of one thing that could be changed it would be this: It would be nice to see the "reception" Preferred Bar near the beach return to it 'old' operating hours. When we were there in early 2020 this Preferred Bar was open until 11pm. It was so nice to grab a drink there before dinner and/or a night cap there before 11pm. Now this bar closes at 5-6 pm (which is kind of useless since they have a daytime pool bar just feet away). With low occupancy, I can see the need for limited hours, but perhaps it would be better to have the Preferred Bar open from 1pm to 11pm.
In closing, if you are looking for a relaxing trip with all the amenities you can imagine, please consider going to Secrets Royal Beach. We cannot wait to return!!

Almost forgot to mention one of the most personable bartenders in the world:
ANGEL at the pool bar is excellent. He remembers everyone's drinks without ever writing anything down. Always seems to know what we want and checks in with us constantly. Great bartender and friend!!!

Note: The CDC just issued a new requirement for vacationers flying back into the United States. You must have a "negative Covid" test within 3 days prior to departing Punta Cana. BUT...Secrets has this under control. They provide these required Covid tests for free. And in the unlikely event that you would test positive, they would extend your stay for free while in quarantine. But we have traveled there twice in 3 months and had zero Covid related issues (nor did we see anyone with any symptoms).