As everyone says, the hotel and grounds are beautiful. The vacation over all was a memorable one, but the food was just okay. Breakfast and lunch buffets were good, but the restaraunts weren't so good, they are hot, and they were very slow. The room service was even slower, and I couldn't get them to deliver a beer to the room thru service or the mini bar... which had only water, and couldn't get them to restock even the sodas.
The "included" excursions were hard to do, everything had a waiting list. The batting cage/archery never opened on time, and remember to wear long pants and shoes for horseback riding or your not going (no one informed us when signing up)
I also left some pictures behind that we had taken, and could not get a call back or e-mail response from any of my inquires. Poor customer service! Speaking of.....when we first arrived, they were up our butts with smiles and helping. They even hounded us until we listened to their buy a timeshare/membership routine the 2nd day we were there, after we declined, so did the service and smiles. It's almost like they see the braclet that you have to wear for the all-inclusive, so they slow food, drink down, so you won't get too much for your money. They even collected the bracelets you left....how cheap!!! I was really blown away by having to sit thru a sales pitch on my VACATION!!!!!!!!!!
- Official Description (provided by the hotel):
- Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador ocean view suites, plus a one-of-a-kind oceanfront garden villa. ... more less
- Reservation Options:
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- Also Known As:
- Paradisus Punta Cana Hotel Punta Cana