I have been to this resort on several occasions since 2010, and although some things have changed, it is still a beautiful resort/experience, twice catering to large groups ~ wedding/birthday celebrations.
For this trip we stayed at the Reserve, 43 of us. Check in was smooth, although some rooms were not ready, we were accommodated for the mean time.
I will repeat this any and every time~** Having a Grill by the pool is one of the best features at this hotel. The convenience and the service of the staff is to be applauded. I'll start with FRANKELY MORROBEL & LUIS TRINIDAD - 2 OUTSTANDING servers/cooks at the Reserve. Their attention/attentiveness/detail to our needs, friendly faces and kind spirits made our group vacation the best one yet. Our best decision was to book at the Reserve, and when all else failed throughout our stay, everything was perfect while hanging by the pool/swimup bar & Grill. Frankely & Luis made sure that whatever was needed for our large group was handled effortlessly and we never had to ask twice. Paradisus, I will be returning thanks to Frankely & Luis.
Beautiful large resort, Beaches are clean, (seaweed can NOT be foreseen) they do their best job to maintain- IMO. Many dining options, Spacious rooms, Large staff presence.
Event planner ~ Miguelina Martinez - knows her position, she is on top of her game when it comes to planning and executing, all while handling multiple events and staying in touch throughout the whole process. She has made our events past and present unforgettable moments! Gracias Miguelina xo <3
Since it's a large resort - Trolleys are far and few, they need either more frequent service or more trolleys in general - Especially around dinner time.
I get the whole luxury,Spa/Zen retreat, But I would like some fun/lively/dominican experience as well. More activities that represent the culture. The timing of the nightly shows at 8:30pm is somewhat of an inconvenience, when you still offer dinner reservations until 10pm. The club opening at 11pm? not practical when the shows are over long before the next activity is available. PLEASE look into your programming of events, you guys would make your guests happier if you did that.
Your A la Carte Dining options are great, but the way to go about reserving is not ideal, choosing to let us know when and where we will be eating for us is not a good/practical approach, it's very off putting.
Food can be hit or miss sometimes, almost bland. I think there should always be a Dominican buffet option, how do you not have rice and beans daily as an option??
Paradisus, I'm a loyal customer through it all. I will be back and I hope you guys really listen to your guests if you're looking for an "Excellent" rating. This is a beautiful hotel with potential to be one of the best places to visit.
- Official Description (provided by the hotel):
- Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador ocean view suites, plus a one-of-a-kind oceanfront garden villa. ... more less
- Reservation Options:
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- Also Known As:
- Paradisus Punta Cana Hotel Punta Cana