We visited the RST from Feb 24-Mar 2nd , 2012. Though this was our first time to the RST , it was our 5th visit to DR. We have also stayed at 5 resorts in Cuba as well as one in each of Barbados and Bahamas. Along with that we have stayed at various hotel etc in Europe, so we have at least a little experience in travel and accomodations.
In our opinion , the RST rates as the best of the 12 places we have visited in the Carribean.
The first positive thing that we noticed about this resort is it's location relatived to the Punta Cana airport. After boarding our bus upon arrival , it was a short 25 minute ride till we were dropped off. This was actually the first time we were the "first" to be dropped off at a resort we were staying at. Usually we are left till near the end before arriving at our destination. Maybe a small thing , but after a long flight , the last thing we wanted to do is spend more valuable vacation time on a long bus ride.
Not quite sure what experiences other "Tripadvisor" reviewers have relied on to formed their negative opinions regarding topics such as service / food / rooms etc but from our observations , the RST provided the best of all of the above when compared to the previous places we have stayed in past.
We did upgrade to a swimup room as many other did and we found it worth the extra $$(about $16 U.S. per day ). Certainly a nice perk with the swim up but relative to the rooms just above these , they are exactly the same set up and size with the same king bed and jet tub etc , just a floor or two higher.
The resort itself ( adults only ) is one of 4 separate Palladium hotels separated only by invisible boarders and is differenciated by the fact that each hotel has it own reception / lounge building. The entire Palladium property is massive , however the RST itself is more reasonably sized and easy to get around. In any event , there are multitudes of golf carts and such to get you from any point on the resort to any other location you wish to visit.
The guests of the RST have access to all of the 4 properties , however the guests of the other 3 Palladium hotels are restricted from using the facilities of the RST which includes the pools , the reception lounge , a few bars ,the beach front as well as some restaurant facilities and privilages. Hotel employees are positioned on the beach and politely remind non RST patrons who waunder onto the private beach , to remain away.
If you stay at the RST property exclusively , you will discover that it is extremely quiet both day and night. If you are interested in a little more action , you will need to walk over to other parts of the ajoining properties. Most days we felt like we were the only people that were staying in our swimup section because other than a few additional couples and the constant visits by bar service staff , it was hard to beleive the hotel was inhabited.
The pools seemed to be clean and cool ( not cold as some have mentioned ) however the swimup section appears to be in a state of needing some tile repair in the pools themselves...little bit strange considering it's the newest part of the RST. Either way , it doesnt interfer with the ability to enjoy the water.
The grounds are impecably cared for! We defy anyone to find a scrap of paper or cigarete butt . Its as if the property was created directly out of a jungle with lush plant life everywhere. Probably the best cared for resort we have every encountered.
Bottom line is , if your willing to pay a little more for a 5* resort and want the extra perks that come with it and are looking for a place that gives you peace and quiet when you want it or action when you want that , this may be the place for you. In terms of bang for buck , it was the best value for us and we have no problem recommending it to others.
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana