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All reviews blu bar conference room excellent service separate shower pool area great hotel club lounge great view of the city executive level third floor lobby level best hotel in town hot tub top floor rooms are great room service nice breakfast
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Reviewed 19 December 2016 via mobile

I have stayed in this hotel several times . The hotel is brand new and the rooms are very elegant and modern looking . There is an infinity pool on the 3 Rd floor which offers happy hour too and music . The rooms have great features and are cozy . The staff is very nice . I used the restaurant as well and the menu offers pizzas , salads etc., there is also a formal restaurant which offers lobster and steak . There are several malls in the vicinity. It is far from the airport , about one hour . A nice place to stay in Santo Domingo.

Stayed: December 2016, travelled on business
Thank Marie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian G, General Manager at InterContinental Real Santo Domingo, responded to this reviewResponded 20 December 2016

Thanks for your nice review! As you mentioned, we are brand new, since we opened almost 3 months ago! We are also very happy to offer the best service, a new luxury hotel in the city under the Intercontinental and IHG company.

We would like to extend our gratitude for your comments, hoping that you can visit us very soon!

All the hotel staff wish you a Merry Christmas and a happy new year!

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Reviewed 12 December 2016

The IHG in Santo Domingo is a wonderful new hotel on Av. Winston Churchill. If you are staying in Santo Domingo for business use this hotel. Brand new everything and the staff are very attentive to details. I even noticed someone in diligently cleaning the sinks on the convention floor bathrooms.

I have stayed in IHG's in a number of countries and would put this hotel up against some of the best in the world.

Room Tip: Odd numbered rooms had a great view of the city
  • Stayed: December 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank MaxStewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian G, General Manager at InterContinental Real Santo Domingo, responded to this reviewResponded 14 December 2016

Thanks for the amazing review MaxStewart!

It fills us with great satisfaction to know that you consider us to be one of the best in the world! Our hotel has class A facilities and a wonderful team that strives every day to go above and beyond to make sure our clients have a memorable experience. It overjoys us to know that we were able to accomplish this and please you in every aspect of your stay.

Thank you for recommending us and we do hope that we can welcome you again very soon!

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Reviewed 12 December 2016

I've stayed in several hotels, and I got to say, this hotel exceeded my expectations. The rooms are very elegant and the service is great, especially from the Executive Lounge. The hotel is brand new and they raised the bar on other hotels. The front desk always finds a way to hook you up, and find deals for you. I would totally recommend this hotel.

Room Tip: The suite juniors are great.
  • Stayed: November 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank williamcabrera6045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian G, Gerente at InterContinental Real Santo Domingo, responded to this reviewResponded 12 December 2016

Thank you very much William! One of our main goals is overpassing our guest's expectactions! That makes a really wonderful experience, like you had with us!
Our executive lounge it is a unique location not only in the hotel but in the whole city! Amazing views, caribbean sea on the horizon, a great service and exquisite gastronomy are offered for our most demanding guests.

Thanks for recommending us, and we look forward hosting you again very soon!

Regards,

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Reviewed 10 December 2016

I am staying at this hotel for the weekend and it is amazing! The lady at the front desk ( Katherine ) checked me in a thoroughly friendly and professional manner and gave me a good description of the hotel and its facilities. The hotel is new and it is modern, bright and very comfortable while still having a slightly edgy feel and youthful vibe. Staff are really friendly and helpful and special shout out to Kenia in 'The Market' restaurant, a lovely young lady. Great hotel and a nice addition to Santo Domingo.

  • Stayed: December 2016, travelled solo
    • Value
    • Cleanliness
    • Service
Thank simonkk12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian G, Gerente at InterContinental Real Santo Domingo, responded to this reviewResponded 12 December 2016

Thanks for your great comments Simon, and also for mentioning Kenia and Katherine. They represent the hotel as a wonderful, unique, polite and extraordinary place where only the very best things happen!

We are commited to give the best experience and offer the best service as an Intercontinental property, and we strive every day to satisfy our guests and making Intercontinental Santo Domingo a perfect weekend getaway or business destination at all times!

The best rest and the place to be determine our purposes of excellence in the hotel industry! Thanks for your review and see you very soon!

Best regards,

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Reviewed 8 December 2016

We spent four days in November at this new hotel, a modern, beautiful and well located facility. The interior is well planned and furnished, ie. bathtubs in rooms are not only confortable but beautiful. The restaurants offer excellent food, we ate at the Market and the Japanese restaurant (Nua?) The standout is SERVICE. Every employee, from reception to the room staff wants to serve you. Outstanding were the concierges and Chef Miguel of the Market. The place to stay while visiting the capital of the Dominican Republic.

Room Tip: We had a room facing the city in the 18th floor with a view of the city, but lower rooms will have an obstructed view.
  • Stayed: November 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank mmo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian G, Gerente at InterContinental Real Santo Domingo, responded to this reviewResponded 12 December 2016

Dear mmo5, thank you very much for your wonderful review!

We had a great team of engineers, architects and designers, fully prepared and dedicated to offer the best hotel in town! Luxury, elegance, uniqueness, innovation and comfort are some of our strengths and it is really gratifying to read your great experience here with us.

Also, our gastronomic offer includes 3 restaurants, The Market, Factory Steak & Lobster and the japanese restaurant you mentioned, NAU, with the most delicious sushi.

Thanks for highlighting the word SERVICE, since our goal every single moment is offering the best experience, meaning the very best service. And for your comments about our concierge team and our Chef Miguel.

See you very soon! And have a wonderful day!

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