I enjoyed the hotel. We were treated and given great service. The rooms were clean and the beds were nice. We had a problem with the toilet, we called the front desk and someone came within 5 minutes to service it. That was stupendous!!!
The only complaint that I have is when we checked in the front desk did not seem to know the company thru whom I made the reservation. So they still took my credit card to hold the room until they could find out. The next day when I went down, they still hadn't found out, so I had to call and talk to the reservation booking representative. The front desk clerk was not happy that I was using their phone to make the inquiry. But what else was I supposed to do if I didn't want to be charged again? The representative with the booking company was very nice and even called me back to make sure that I was taken care of.
Thanks for your help and having a representative who does her job and doesn't leave the clients hanging out to dry.
- Official Description (provided by the hotel):
- Antiguo Hotel Europa is a romantic hotel located in the heart of the Colonial City, in Arzobispo Merino Street, just 200 meters from the Cathedral of Santo Domingo American Primacy and the famous Calle El Conde , and 250 meters from the Alcazar Colon and a few minutes of major shopping malls. On the top floor of the building is our Terraza ideally setting for social events or just for individuals who want to suntan day time in the modern part of Santo Domingo. ... more less
- Reservation Options:
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- Also Known As:
- Europa Hotel Santo Domingo