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“👏🏽Pleasant Surprise!”

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Hodelpa Nicolas de Ovando
Ranked #13 of 80 Hotels in Santo Domingo
Certificate of Excellence
Reviewed 6 November 2016

Late in the evening, on business trip, with paid reservation in hand, I arrived at my usual hotel only to find that it had been entirely closed for remodeling. No one told me! Booking agency goofed! What to do?! There was a contact person who offered me alternate lodging at a "Hostal". Oh, whatta wonderful surprise when I walked into "Nicolas de Ovando", a pleasure to be treated like a true Guest, welcomed and appreciated. The Hotel, not hostal, was wonderful, quietly located in the Colonial Area, within walking distance to many sites. Grand delicious fresh breakfast kept me going all day. Bed so comfortable. Rooms spotless. I have found a new fav hotel for business and pleasure. The staff was helpful in every aspect.

Room Tip: Quite happy with my room, the quiet air conditioning worked well. 😎Ask the staff for help and they...
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  • Stayed: October 2016, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Toniasol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteleshodelpa, Hodelpa Management at Hodelpa Nicolas de Ovando, responded to this reviewResponded 15 November 2016

Dear Toniasol,
Thank you for taking the time to write your cute comment on how you arrived to the Hodelpa Nicolas de Ovando! The idea of you thinking you were going to a "hostal" YMCA style was indeed quite funny....and we can only imagine your face when you saw this wonderful hotel! We are so glad it was a pleasant surprise for you and we appreciate your nice words on the privileged location, the delicious breakfast, the spotless rooms and our welcoming and helpful staff. We look forward to having you again in your new home away from home!
Best wishes.
Hodelpa Management

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Reviewed 9 October 2016 via mobile

Greeted by the bellman with small hot towel and refreshment. The bellman was excellent. Front desk agent was good at check in but unpleasant at checkout.
The hotel is in a clean , safe environment and close to many good restaurants and museums at walking distance. Food in the hotel is a little too high especially the mini bar. Only 1 complimentary small bottle of water.

Stayed: October 2016, travelled solo
1  Thank Albie16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteleshodelpa, Hodelpa Management at Hodelpa Nicolas de Ovando, responded to this reviewResponded 17 October 2016

Dear Alberleon K,
Thank you for choosing Hodelpa Nicolas de Ovando for your stay in the Colonial Zone of Santo Domingo. We are glad you took the time to write your comment regarding your experience with us and we can assure you that your observations will be well taken into account, since we are currently improving all standards according to the Hodelpa Hotels vision. We look forward to welcoming you again soon!
Best wishes.
Hodelpa Management

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Reviewed 6 October 2016

I have stayed in Hodelpa Nicolas de Ovando (Colonial district, Santo Domingo) for 8 nights on business. It is located in a quiet, but safe region of the city. The hotel staff (some of whom speak English) have been both extremely helpful & most caring and kind. I could not have asked for a better Dominican welcome. My requirements were simple and straightforward - but their assistance and support was 'beyond words'.
Despite the hurricane (which lasted for 3 days), the quality of the service was 5* (and beyond) and well in accordance to UK standards. Some readers would prefer to pay the extortionate prices of large high-rise hotels in the heart of Santo Domingo city - others (and I guess, most of us) would much prefer the more 'personal touch' - and this is precisely what Hodelpa Nicolas has in its favour. The staff and their outstanding committment to the institution (as well as their guests) is the hotel's greatest asset. Hopefully, the Management recognise this and rewards them accordingly. The pool, though small, is sufficient for any keen traveller. The location is both convenient and fairly picturesque. During my free time, the walks around the Colonial District have been a real joy and a pleasant distraction. I return home today with very fond memories of Hotel Nicolas (but also much respect for their staff) for such a genuinely warm, caring & supportive welcome. if ever I return (and I sincerely hope that I will do so), I would undoubtedly stay in the very same hotel. Forget your international hotel chains - support local and support real Dominican welcome. They deserve it without question!

Room Tip: Try the omlette at breakfast ... skilled cuisine
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  • Stayed: September 2016, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Wyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteleshodelpa, Hodelpa Management at Hodelpa Nicolas de Ovando, responded to this reviewResponded 17 October 2016

Dear Wyn T,
Thank you for choosing Hodelpa Nicolas de Ovando for your stay in the Colonial district of Santo Domingo. There are hardly any words to express how much we appreciate your very kind comment on your memorable experience with us… We are especially glad that at the end you say to forget the international hotel chains and support local business and the real Dominican welcome! We are deeply and sincerely touched by your words, they are the reason why we work hard every day to improve ourselves and our service with the passion for details that is our motto… and not an empty one! We certainly hope to have you back again… please do not hesitate to contact us directly for any assistance.
Warm regards.
Hodelpa Management

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Reviewed 27 September 2016

This is a very nice hotel located in the Colonial Zone of Santo Domingo. Within walking distance to a lot of restaurants, shops, and attractions. Staff was very nice.

Here are a few of the good, the bad, and the ugly:

~ Found it odd that the room did not have a clock, iron, or ice bucket.
~ I found the bed to be painfully hard, but the hotel staff provided a mattress pad right away
~ Was charged $35 in local calls. There are no signs or warnings of this. Was a little surprised upon checking out.

Another tip, a water from the mini bar is around $5, a coke around $8. Go 2 blocks from the hotel to the supermarket, and stock up on beverages and snacks at a fraction of the cost.

The hotel's architecture is very beautiful. I found the free parking located across the street to be very convenient. Overall, I was happy with my stay and would use this hotel again :)

Room Tip: The colonial rooms they charge extra for are not worth it and are half the size of a standard room
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  • Stayed: September 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank HunteRuby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteleshodelpa, Hodelpa Management at Hodelpa Nicolas de Ovando, responded to this reviewResponded 1 October 2016

Dear HunteRuby,
Thank you for choosing Hodelpa Nicolas de Ovando for your stay in the Colonial Zone of Santo Domingo. We appreciate you took the time to write your comment on your experience with us and we are very glad to read that you were happy with your stay and will use our hotel again! Be reassured that next time you come you will find improvements in the areas you mentioned, given that starting September 1st this hotel became a Hodelpa property and standards will be adjusted accordingly.
Best regards.
Hodelpa Management

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Reviewed 20 September 2016

Nice hotel in a very old school area zona Colonial is a beautiful place and the people here are super nice and their services is great. The food and drinks are great at night is very romantic great place to go as a couple for a weekend getaways. Their is a lot to do around there like shopping, drinking, night life, and much more. Definitely a must go....

  • Stayed: September 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank Mrsdibua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteleshodelpa, Hodelpa Management at Hodelpa Nicolas de Ovando, responded to this reviewResponded 1 October 2016

Dear Jeka0323,
Thank you for choosing Hodelpa Nicolas de Ovando for your romantic weekend getaway… can`t think of a better place to go in Santo Domingo! We appreciate your nice words on the beauty of the place, the nice staff, great service, food and drinks at atmosphere at night, plus the wonderful colonial zone where the hotel is located offering many things to do.
We look forward to welcoming you soon again.
Best wishes.
Hodelpa Management

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Additional Information about Hodelpa Nicolas de Ovando

Address: Calle Las Damas, Santo Domingo 10100, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo > Zona Colonial
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Santo Domingo
#4 Family Hotel in Santo Domingo
#6 Spa Hotel in Santo Domingo
#9 Luxury Hotel in Santo Domingo
#9 Business Hotel in Santo Domingo
Price Range: ₹ 10,604 - ₹ 16,195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hodelpa Nicolas de Ovando 4*
Number of rooms: 97
Official Description (provided by the hotel):
In the heart of the colonial quarter of Santo Domingo, set among remarkable buildings, stands the Hodelpa Nicolas de Ovando hotel, the former home of the Governor of the same name, a contemporary of Christopher Colombus. Built on the first paved street of the New World, where beautiful Spanish ladies strolled to display their rich costumes, the hotel's guests will enjoy an outstanding stay in a unique place where the stones, patios and fountains will take you back in time. ... more   less 
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Also Known As:
Hostal Nicolas De Ovando-Mgallery Hotel Santo Domingo

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