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“a business week” 4 of 5 bubbles
Review of Barcelo Santo Domingo

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Barcelo Santo Domingo
Ranked #14 of 79 Hotels in Santo Domingo
Certificate of Excellence
Verona, Italy
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“a business week”
4 of 5 bubbles Reviewed 19 June 2012

I've been in Barceló Santo Domingo from sunday to friday.
my room was on the 5th floor (be sure to ask for a smoke or smoke-free floor) on the casinó and swimming pool side. on sunday night there was the disco and it was quite loud, but I had no problems to fall asleep as I was tired from the flight.
the room was enough big and the same for the bathroom. the room was ok but the moquet looked old. the bathroom was perfect and comfty too.
the food on average is good, never top level but neither really bad. the eating area is next to the buffet, thus it is quite smelly.
the pool looked nice but I did not try it.
the gym was old and in poor condition, they really need to upgrade it.
all the staff was nice and helpful, I've been satisfied and I would recommend it.
a great bonus of this hotel is that it is nearby the metro: Santo Domingo's metro is top level both in quality, cleaness, safety.

  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank AirLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,298 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
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  • English first
  • French first
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English first
Miami, FL
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 8 June 2012

Reasonable location for a "downtown hotel", close by car: ten minutes from the historic neighborhood, and five minutes from Washington Avenue (Malecon).
It's close to the US Embassy and Government Offices (Federal Reserve and IRS, for example), so attract business travelers.
Beware that locals like to party "in the street". Just in front of the hotel you'll have a liquor store with enormous woofers sounding "merengue", reaching its climax during Friday night.

The hotel staff tries to be attentive but not really helpful if you ask for the "extra mile"
The "B" restaurant is nice with a good offer for breakfast, but from May 30th to June 3rd it only offers soup and salad buffet for dinner, in addition to a hugely priced "menu"
They have a very nice pool but its access is infamous. They have a mad designer: in order to avoid traffic through the lobby, you have to go along the 1st floor cross all the rooms, make a right at an ice-dispenser to walk outside thirty-yards, arriving to a stair to walk down the equivalent of two-floors; then you arrive at the pool. Take into account that you need to go back later !!!
It could be just luck but during our last night there (June 6th, 10 pm) we receive a paper noticing that they will make "maintenance" on the elevators from 2 am to 5 am. As we plan to leave at 5 am I called the front desk and they assured me that there will be no dificulties but they didn't allow me to close our business in order to expedite the checkout.
We stand up at 4 am and there is no water (pumps were damaged during the night), and at 4:15 the lights went off. At 4:45 two gentlement came, one to check the minibar, the other to "carry" the luggage through the stairs. We have to wait until 5:05 am to check out because their systems were down, due to the lack of electricity (nothing compared to stay at the airport without air conditioning)
So it turns back to the title: even if we consider good infrastructure, people need services. Without them it does not woth the effort to visit there

Room Tip: Avoid the rooms directly located to the front. The traffic noise during the day (Dominicans like to...
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  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Louisianan_at_Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, Puerto Rico
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 May 2012

Excellent great time, Perfect to stay, service excellent, all employee have excellent sense of customer service, great Silene Troncoso your plan was over that I expect. Sure that I have to return soon.

Room Tip: at club premium
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  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gosh1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollywood, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 May 2012

I really had a great time, the hotel is very nice, super clean, the restaurants were great the food is exellent, the pool area is super nice the employees, were super kind very knowleadgeable, always ready to help and answer any questions. I would like to give a special thanks to Mrs, Silene Troncoso at the Sales Dept. she was awsome. I will be back very soon

Room Tip: I was on the six floor and it was good!!
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  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank elena m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, Puerto Rico
1 review
5 of 5 bubbles Reviewed 22 May 2012

Excelent decor in rooms, perfect dream bed, and bathroom shower felt like a spa!!! Overall excellent service and food. Definetely a place to stay for business and/or pleasure. Don't have to go any where for enternaiment just stay at their Piano Bar and enjoy...Husband love it they even have a cigar bar inside of the hotel. Planning to return real soon.

  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Waleska N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Barcelo Santo Domingo

Property: Barcelo Santo Domingo
Address: Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
Phone Number:
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Casino Hotel in Santo Domingo
#13 Business Hotel in Santo Domingo
Price range (per night): ₹ 6,545 - ₹ 13,745
Hotel Class:3.5 star — Barcelo Santo Domingo 3.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Barcelo Santo Domingo Hotel Santo Domingo
Barcelo Hotel Lina
Hotel Lina Santo Domingo

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