This trip was our 4th time in Cuba. We really did not want to go back to Cuba because of past bad experiences, but because our extended family had already decided to go and we wanted to vacation with them, we decided "maybe this would be a more positive experience" As it turns out, I would recommend this hotel to anyone who would like to go to Cuba. Most of the staff were ready to please and seemed to extend themselves wherever they could and almost always with a smile!
I was a little embarrassed by the fact that the waitresses were left to explain that they ran out of some of the international drinks each night after only two drinks had been consumed. I complained to the management about this, but the only explanation I received was "we are a third world country" I have no problem with bringing my drink of choice, but this hotel advertises international drinks and I would think that they should be able to supply more than two drinks each night! My husband and I travel extensively and we are not big drinkers, but I believe if a hotel advertises international drinks we should be able to have a nightcap drinking something we like! It appears that a bottle is kept under the bar for those who may complain and the other guests will have to do without. I, in no way want to focus on this as negative experience because we really enjoyed our time at this resort. I would just like for the management to work toward providing the service as advertised.
- Official Description (provided by the hotel):
- The Paradisus Princesa Del Mar Resort & SPA is located in Varadero Beach, the Cuban sun and beach tourist destination for excellence. This stunning Ultra All-Inclusive 5-star hotel is designed only for adults over 18. The property houses 434 rooms equipped with modern comforts and provides a varied gastronomic offer, daily activities, swimming pool and meeting rooms which convey an ambiance of quietness and service. Discover the magical peace of this hotel. ... more less
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- Also Known As:
- Paradisus Princesa Del Mar Resort And Spa
- Paradisus Princesa Del Mar Hotel Varadero
- Paradisus Princesa Del Mar Varadero
- Paradisus Princesa Varadero
- Princesa Del Mar