Cuban Hotels are very mixed and to be fair this is one of the better ones. We stayed on the 16th floor (possibly executive floor) are we were provided water, coffee making facilities and 2 free wifi cards.
We went to breakfast on the 18th floor where the dining was more intimate, personal and with great views.
A young lady called Avianna from Customer relations introduced herself to us and went to great trouble to organise a restaurant booking and Salsa night club. Thanks!
The room was recently redecorated and was a good standard so no complaints at all. Would stay here again