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All reviews swim up bar old havana free shuttle sea view business hotel miramar district the hotel offers breakfast buffet large balcony our honeymoon beautiful pool mini bar wi fi five star hotel decent hotel currency exchange cigar shop
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Reviewed 17 April 2018

Location at the coast with wonderful relax- and pool-area. Room with all comfort.
Diner in Italian restaurant was excellent. Shuttle Service to Habana vieja perfect (20 minutes).
Staff was very friendly, competent and was willing to help.

Room Tip: Our 40 sqm seaside room with 2 kingsize beds is really to be recommended.
Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank minichshofer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marino E, Director General at Melia Habana, responded to this reviewResponded 23 April 2018

Dear minichshofer:

Thank you very much for dedicating part of your precious time to the writing and publication of this excellent commentary about our Meliá Habana, where we recently had the pleasure of serving you.

You was very kind praising our offers and services and highlighting our location, the quality of our Italian Restaurant, and the free buses to and from the historical center of the city, as well as recommending us with the highest rating!!.

We hope that on your next visit to this city you will return with us and we can welcome you back. Will be very gratifying!

My best regard,

Marino Elorza Burguera
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018

Overall great hotel in Habana – I would definitely stay again.

- Reception is impressive, with well-maintained gardens outside. I did not get to try the pool, but it was appealing.
- Rooms were big and well equipped, with good size balcony.
- Breakfast was, in general, pretty good in terms of choice. HOWEVER, our last breakfast (Sat morning) was very chaotic. They let us in despite there were no tables empty. We had to wait 5mins standing around the room until a table got ready. Then there were no spoons, or plates, or glasses for juice. The whole place had run out of everything so this last day breakfast was quite a bad experience.
- Gym was quite good for a hotel.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jorge S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marino E, Director General at Melia Habana, responded to this reviewResponded 23 April 2018


Dear Jorge S:

It is very gratifying to verify that you will return to the Meliá Habana Hotel, since you were satisfied with your recent stay here.

Thank you very much for praising our reception, rooms, gym and pool. For us it was a pleasure to serve you.

About breakfast, I also appreciate the comments related to your last day (probably the oversold) that I will analyze with the collective to improve.

I hope to see you soon and say welcome again!

With best wishes,

Marino Elorza Burguera
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

After a booking at another hotel went wrong, this hotel was brilliant and reserved us a room and made our stay very special.
The staff were all excellent and very helpful and good humoured.
The ppol was an unexpected suprise...our first hotel didnt have one and this was very welcome.
The resturants were fine ans breakfst was excellent.
Our room was spacious with abalcony, clean and well maintained.
Free wifi.
loved it!

Room Tip: Plenty of choice with balconies
  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Judith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marino E, Director General at Melia Habana, responded to this reviewResponded 23 April 2018

Dear Judith W:

Your attentive comment has filled us with pleasure by allowing us to verify that at Meliá Habana we managed to exceed your expectations.

Thank you for praising our offers and services and especially the staff that provides them, which is very stimulated when they receive these compliments.

I thank you also for the kindness of sharing your impressions and recomending our Hotel with the highest score. I hope you will return with us, very soon!

With a very special greeting,

Marino Elorza Burguera
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

Rooms and facilities are high standart among Havana hotels.Housekeeping service was very good and rooms were very clean although too big.nice breakfast,swimming pool and others.Hotel team is excellent.Higly recomend the Melia Habana hotel.Never regret.Many thanks,Melia Habana.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
1  Thank Ramazan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marino E, Director General at Melia Habana, responded to this reviewResponded 23 April 2018

Dear Ramazan U:

I am very grateful because you has dedicated part of his precious time to the writing and publication of this excellent commentary about our Meliá Habana, where we recently had the pleasure of serving you.

It was very kind of you to praise that way our offers and services and also recommend us with the highest rating.

For us it will be a pleasure if you stay with us on your next visit to this city and allow us to welcome you again!

With my warmest regards,

Marino Elorza Burguera
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018

We flew into Cuba from UK and stayed here. Two days in the hotel was amazing and the only good stay we had in Cuba. Staffs were friendly and nice. Very helpful people. The house lady accidently broke my wife's perfume bottle while cleaning but she came and apologised and told us the truth. She even bought a new perfume for her my wife with her money which we turned down. But i was happy she was being honest. Only one thing i would say is dont take the classic car ride from the hotel. the guy we got was good, but his car was terribly maintained. Conceirge should ensure that when the guest rely on their service, they should ensure they provide them with the best quality one.

Room Tip: Good Hotel , Nice Staff.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank vishnu n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marino E, Director General at Melia Habana, responded to this reviewResponded 23 April 2018

Dear VishnuShammyleela:

It has been very gratifying to read these comments that you have kindly shared with other users online, about our Meliá Habana.

I thank you very much for your compliments to the staff and also your recommendation to the Concierge, which we will keep in mind.

For us it will be a pleasure if you stay with us on your next visit to this city and allow us to welcome you back!

Sincerely,

Marino Elorza Burguera
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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