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2 - 7 of 195 reviews
Reviewed 13 April 2017

This place is a good base for touring Havana and many tours will pick you up from here. Friendly staff and helpful. A nice average place to stay which is good value for money. They had oat milk as a dairy free alternative and accommodated adapted menu to offer a gluten free alternative also.

I would revisit. The cost of a taxi to the airport was $20 CUC and the hotel reception exchanged money. Wifi cards are also available to purchase by the hour.

Room tip: I was upgraded to a double from a single, it was a double, complimentary toiletries, a hair dryer and air-con
Date of stay: April 2017
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
1  Thank Rosalind66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauMiramar, Esp. en Calidad at Chateau Miramar by Be Live, responded to this reviewResponded 3 May 2017

We are very grateful for your comment. We hope you will repeat your visit very soon and you will notice changes that will make your visit a more pleasant stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2017

We were shipped here because our booked and confirmed hotel The Comodoro was allegedly overbooked. Not the greatest experience when you arrive at 23.00 hours after 16 hours or so of travel.
Receptionist was indifferent to our arrival.Room was spartan. Bed was a small uncomfortable but clean double. Air conditioning sounded like a tractor engine. Fridge did not work. Electrics were idiosyncratic. Some of the bathroom lighting failed during our stay and we had to stop using the hairdryer when it started to emit smoke. Breakfast was OK but not brilliant. We could not get out quick enough. In our hurry my wife left her travel pillow in the room. When we realised this that evening we called from the hotel from where our tour was starting in an attempt to retrieve it but were greeted by a distinct lack of interest. Our fault for leaving it I know but I can only hope its new owner is enjoying it!!

Room tip: No clue but clearly some rooms appear to be OK according to reports
Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Phillip T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauMiramar, Esp. Calidad at Chateau Miramar by Be Live, responded to this reviewResponded 3 May 2017

We apologize for any inconvenience you may have experienced during your stay. We are improving the shortcomings you found. We would like to reiterate our sincere apologies.

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Reviewed 27 January 2017

Located fifteen minutes from downtown La Habana, this seaside hotel offers a clean room and bath, good food in the restaurant, and a decent bar adjacent to a salt water swimming pool. Average accommodations with decent air conditioning; however, the ocean breezes keep the rooms cool. Across the street from the National Aquarium and a short, ten minute walk to a Super Mercado and other shops. Reasonably priced as compared to downtown hotels

Room tip: Select a room facing the ocean; street noise is heavy most of the day
Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank TopChef7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauMiramar, Especialista de Calidad at Chateau Miramar by Be Live, responded to this reviewResponded 31 January 2017

Thank you for your comment. We hope you will repeat your visit very soon and you will notice changes that will make your visit a more pleasant stay,

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Reviewed 10 January 2017

This property is about a $15 - $20 cab ride from the city center, the staff are unhelpful, and our room had termites eating away at the desk. Casa particulares were so much better!! Avoid this place if you can.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank adelllo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauMiramar, Especialista en Calidad at Chateau Miramar by Be Live, responded to this reviewResponded 31 January 2017

Thank you for leaving your comment. The hotel is undergoing an investment process. We are making every effort to make clients feel at home and repeat their visit in the near future.

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Reviewed 10 December 2016

I transferred to this hotel having stayed 3 previous nights at the Mecure Sevilla which was right near Habana Veija. What a relief it was. This hotel was one quarter the price of the Sevilla, aside from the location, it was a better hotel.
I was fortunate to be put into room 505, top floor, in the corner, the room was enormous. The room was dirty, the bed sheets questionable and the shower leaked everywhere, but it was quiet so I had 5 very good nights sleep. This room had a huge balcony looking straight into the aquarium. The buffet breakfast was ok, nothing special but good enough to set me up for the day.
The pool was excellent and hardly anyone used it.
This hotel is a taxi ride from anywhere (except the aquarium which is next door) but considering the price I felt more comfortable here then closer in the city.

Date of stay: November 2016
2  Thank Elthamboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauMiramar, Esp. Calidad at Chateau Miramar by Be Live, responded to this reviewResponded 19 December 2016

Thank you for leaving this comment about Chateau Miramar Hotel. We are glad that you had a pleasant stay. It is true that we are facing some issues of repair but we assure you that on your next visit you will see new and improved changes that will make your stay more confortable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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