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“An OK stay but nothing special” 3 of 5 bubbles
Review of Cubanacan Boutique Chateau Miramar

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Cubanacan Boutique Chateau Miramar
Ranked #56 of 78 Hotels in Havana
Essex UK
Level Contributor
531 reviews
183 hotel reviews
common_n_hotel_reviews_1bd8 374 helpful votes
“An OK stay but nothing special”
3 of 5 bubbles Reviewed 21 November 2008

Stayed here for 2 nights at the start of our Colonial Cuba Tour with Travel Collection/Kuoni. Our room was on the second floor opposite the aquarium, but not high up enough to enjoy the show!! The room was spacious with 2 double beds. The bathroom was also quite large and there was plenty of hot water and the shower worked well. The room was clean and comfy but a bit dated and definately only equivalent to a 3 star.
We had a buffet breakfast one morning which was fine and the second morning we had to order from the menu, once again it was fine but nothing special.
Some of the staff were very friendly the bellboy particularly but some were a bit indifferent.
The saltwater pool was very welcome place to cool down in, but we did find a piece of broken glass by our loungers.
The location of the hotel is a bit removed from central Havana and we were not offered the shuttle bus as mentioned in other reviews.
There are two supermarkets nearby, one on Ave 1 over the bridge and on the right hand side - this has a good selection of local beers and also rum and bottled water. The second one is out of the hotel turn right towards the hotel Panama, go past the hotel Panama and down to the junction, it is across the road on the left. Don't take any big bags with you as you may have to hand them in, and also keep your receipt handy as you may need t show it on the way out.
The area felt very safe to walk around even in the dark. We walked back from the El Ajibe restaurant one evening and the most dangerous thing we encountered were the pavements - lots of unexpected holes and uneven surfaces!! We took a small torch which proved very useful.
All in all, we had an ok stay but if you have a choice I would suggest you pick a more central hotel

  • Liked — Spacious room
  • Disliked — Location
  • Stayed November 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Angel57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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166 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
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English first
uk
Level Contributor
149 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
2 of 5 bubbles Reviewed 28 October 2008

Reading the other reviews tells me that we all seem to be in agreement that this hotel is not 4* but at best 3*. There are refurbished rooms facing the Aquarium try to get into those as the rooms on the sea side are in need of a serous overhall. Ther are also some fast food outlets where the locals eat nearby so go to these for a quick tasty meal.Be warned though that the local music is played rather loudly. Our room had all the faults that other visitors complained about but was clean and the beds comfortable. Staff were pleasant and helpful. Pool was clean but had many local children in it. Plenty of sun beds. Breakfast was waiter service and the food and drink uneatable.

  • Liked — cleanliness-staff
  • Disliked — location
  • Stayed October 2008
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank petepenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Havana hotels

Yorkshire
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 11 August 2008

Miramar is in the quiet Embassy district some miles from the Old Town of Havana. Travel to and fro was provided by Kuoni a bit iffy and in taxis without seat belts in the back. This service was essential as it would cost you 16 - 20 CUP per return trip to the Old Town. One particularly awkward driver left us stranded in the 35 degree heat one afternoon. Room was of a good size but marred by faults with the doors sticking. Staff a bit lacksidaisicle, breakfast orders forgotten etc. There is a nice seawater pool with towels provided for you and a pool bar & snack service.

  • Liked — Clean
  • Disliked — Location
  • Stayed August 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank GezYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
135 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
3 of 5 bubbles Reviewed 7 January 2008

Stayed for 2 nights at the end of a longer holiday. Our 4th floor room had been recently refurbished, had a sea view and was satisfactory in all respects. The public areas were also fine. The location of the hotel was a bit bleak, though the fresh sea breeze was very welcome. Breakfast was uninspiring, but poolside drinks and snacks were reasonably priced. Most of the staff were not particularly friendly. A twice-daily shuttle to old Havana is provided free for Kuoni group clients - we found the evening shuttle which left at 7pm and returned at 11 pm conveniently timed.

There is a nice paladar restaurant called La Fontana in easy walking distance - turn up Calle 60 and take the 3rd left. But beware of the wine list - they don't have any of the cheaper bottles listed - stick to beer!

  • Liked — Pleasant, comfortable room
  • Disliked — Breakfast
  • Stayed December 2007, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SeafoodQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina, Sk
2 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 17 December 2007

My hubby and I used one of the rooms to freshen up while on a Havana tour from Varadero. The supper buffet was very small, not alot of selection and not very good, but oh well. The room had 2 beds in it, with a mishmash of unmatching furniture and old dingy comforters that were badly stained and no curtains. There was no hot water. And the doors didn't close!! You had to lift and slam the room door to close it, and the bathroom door just didn't close at all. Disgustingly enough, there was a mini-fridge in the room, that still had someone's old rotten takeout food in it (God only knows HOW long it had been there). I'm wondering if perhaps the crappy rooms are left for the people who only use them for the Cubanacam tours, and the good rooms are for official guests. Either way, I don't think I could bring myself to stay there again.

Stayed January 2007
Helpful?
1 Thank tam79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cubanacan Boutique Chateau Miramar

Property: Cubanacan Boutique Chateau Miramar
Address: Ave. 1ra. e/ 60 y 70, Havana 10400, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#29 Luxury Hotel in Havana
Price range (per night): ₹ 6,354 - ₹ 11,201
Hotel Class:4 star — Cubanacan Boutique Chateau Miramar 4*
Number of rooms: 50
Also Known As:
Cubanacan Boutique Chateau Miramar Hotel Havana
Cubanacan Boutique Chateau Miramar Havana

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