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All reviews old havana corner room pool bar wifi connection worked fine buffet restaurant cab ride mini fridge sea wall art deco cuban standards lobby area live music omelette la habana malecon vedado
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Reviewed 6 July 2018 via mobile

I had a very pleasant experience here getting my coffee each morning and hopping on to the wifi. Ivan was especially spectacular, always helpful, with a smile, and remembered me day to day. This is a very popular spot with great live music on weekend nights.

Date of stay: June 2018
Trip type: Travelled with friends
Thank 12Barca17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pedroRocHotelsCuba, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this reviewResponded 6 July 2018

Dear Guest, first of all, I want to thank you for your kind comments.

It is a pleasure to know that you have enjoyed the services we have given you.
We are very honored that you have chosen us to enjoy the services. We are very pleasure that you like our coffees, the Wifi and our music at nights.Personally I will congratulate Ivan for his good job. Your words fill us with strength to continue improving day by day in search of excellence in the services we offer. We hope you come back very soon and so you can enjoy the improvements we are making.
Best regards,
Arianna Hernández
Public Relations
Hotel Roc Presidente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2018 via mobile

We had a very pleasant experience me with my wife at the famous hotel Presidente. Everything was fine, very good service and hospitality. The location was perfect and we had a really good connection in WiFi network, something that’s really important.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank Georgia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pedroRocHotelsCuba, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this reviewResponded 6 July 2018

Dear Guest, first of all, I want to thank you for your kind comments.

It is a pleasure to know that you and your wife have enjoyed in our hotel. We are very honored that you have chosen us to enjoy the services. We are very happy that you like our staff service and hospitality, our good location and connection to Internet. Your words fill us with strength to continue improving day by day in search of excellence in the services we offer.
Best regards,
Arianna Hernández
Public Relations
Hotel Roc Presidente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2018

The hotel has a nice small pool. Very relaxing atmosphere with good Wi-Fi connection all the time (very important in Havana). They serve delicious hamburger and frozen lemonade, which I enjoy a lot. Highly recommended.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank kanamango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pedroRocHotelsCuba, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this reviewResponded 6 July 2018

Dear Guest, first of all, I want to thank you for your kind comments.
It is a pleasure to know that you have enjoyed in our hotel. We are very honored that you have chosen us to enjoy the services. We are very happy that you like our pool and wifi connection, food and drinks, staff service and hamburguer. Thanks for recommend us. Your words fill us with strength to continue improving day by day in search of excellence in the services we offer.
Best regards,
Arianna Hernández
Public Relations
Hotel Roc Presidente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2018

This is a great place to enjoy a drink at the bar and use the hotel's Internet, which is very fast. It's conveniently located in the heart of Vedado, and the staff is really helpful. The outside terrace is really nice too, you have a lovely view of the Malecon!

Date of stay: June 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Anasa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this reviewResponded 4 July 2018

Dear Ms Anasa, first of all, I want to thank you for your kind comments.

It is a pleasure to know that you have enjoyed the services we have given you. We are very honored that you have chosen us to enjoy the services. We are very pleature that you like our drinks at the bar, the conection to Internet, location, terrace and staff service.

Your words fill us with strength to continue improving day by day in search of excellence in the services we offer. We hope you come back very soon and so you can enjoy the improvements we are making.

Best regards,
Arianna Hernández
Public Relations
Hotel Roc Presidente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2018 via mobile

Very nice hotel!! Great wifi, good service, very friendly. Highly recomend for your trip to Cuba!! Also right by the ocean!! It is just a 10 minute taxi ride to the main city of Havana and very easy to get a taxi!!

Date of stay: July 2018
Trip type: Travelled with friends
Thank Hannah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this reviewResponded 4 July 2018

Dear Ms Hannah, first of all, I want to thank you for your kind comments.
It is a pleasure to know that you have enjoyed in our hotel.
We are very honored that you have chosen us to enjoy the services. We are very happy that you like our staff service, our wifi and location. Thanks for recommnd us. Your words fill us with strength to continue improving day by day in search of excellence in the services we offer.

Best regards,
Arianna Hernández
Public Relations
Hotel Roc Presidente

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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