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All reviews top floor pool area is rooms are big coppelia government
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Reviewed 23 March 2017

We had booked 3 rooms for 4 nights. Before we went to Havana I read a review on Trip advisor of someone who had booked a room at Tryp Habana Libre and also signed up to be a member of the hotel chain. We did the same, and we all got lovely renovated rooms on the 24th floor with incredible view over the ocean and Havana. We received breakfast every morning on the 25th floor with an ever more stunning view of the city and ocean. Breakfast was very good with a lot of different choices.
The elevators had it's good and bad days. There are 6 elevators and some of them worked fine and others not so good.
From the hotel it's about a 10 minute ride to the Old Town area.

Room tip: Rooms on 24th floor were quiet, newly renovated and with amazing views over city and ocean.
Date of stay: March 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
4  Thank Lena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this reviewResponded 25 March 2017

Dear Customer
It is a pleasure for us that your stay has been satisfactory thanks for your comment, we work hard to provide a good service
Receive a fraternal greetings from the collective of the hotel, follow us on the web through facebook # TrypHabanaLibre-Cuba and you can share with us some image of your stay for the hotel page

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2017

The hotel is also known as old hilton but it is better to keep your expectations limited. The hotel is in a very good location and on the upper floors has a nice ocean view. The restaurants and the cigar shop in the hotel is quite good. Even if you are not staying in the hotel you can try the hotel facilities.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Murat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this reviewResponded 25 March 2017

Dear Customer
It is a pleasure for us that your stay has been satisfactory thanks for your comment, we work hard to provide a good service
Receive a fraternal greetings from the collective of the hotel, follow us on the web through facebook # TrypHabanaLibre-Cuba and you can share with us some image of your stay for the hotel page

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2017

Check in was curt, unhelpful and almost rude....any questions asked were dismissed and unanswered. The pool was "closed" so I didn't attempt a swim, yet 3 others in our group successfully swam....poor to non-existent communication. Our room was horrible - insect eaten furniture with wood chips all over the floor and not cleaned up, filthy pillows, dirty windows....awful. Breakfast was included and standard for Cuba.

Date of stay: March 2017
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
2  Thank Ericthebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this reviewResponded 25 March 2017

Dear Customer
Thanks for your comment, we work hard to provide a good service but we regret you don´t have a good time, sorry for that.
Please give us a secord chance for change your opinion about us.
Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2017

Location is in central Havana near the University. Need to take a taxi to the Old Town area. Lobby is large and grand but rooms are old and not up kept well....in face quite old. View from high floors is amazing if you are facing the sea.

Date of stay: March 2017
Thank jtfoodie99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this reviewResponded 23 March 2017

Dear Customer
It is a pleasure for us that your stay has been satisfactory thanks for your comment, we work hard to provide a good service
Receive a fraternal greetings from the collective of the hotel, follow us on the web through facebook # TrypHabanaLibre-Cuba and you can share with us some image of your stay for the hotel page.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2017

Beautiful hotel in Havana. Food is excellent compared to other hotels in Havana, or the World. I would certainly recommend this hotel to any traveler seeking for pleasure in Havana City. Food is excellent. Good Hotel

Date of stay: March 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank jdiazt1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this reviewResponded 16 March 2017


Dear Customer
It is a pleasure for us that your stay has been satisfactory thanks for your comment, we work hard to provide a good service
Receive a fraternal greetings from the collective of the hotel, follow us on the web through facebook # TrypHabanaLibre-Cuba and you can share with us some image of your stay for the hotel page.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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