We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Pam S
San Jose, California

Choose Elsewhere

2.0 of 5 bubblesReviewed 28 Oct 2024
The hotel was crowded, the beach was packed, and even when you spent the time and money to get a palapa on the beach, near the water, private companies were renting umbrellas and chairs at $50.00 plus and placing them in front of the palapa you rented from the Marriott. This was every single day. At the airport and trying to get home, we waited hours in line to try to catch our flight Literally hours, unless you wanted to pay $150.00 to skip the lines. I also brought home an enormous cockroach that must have snuck in during my stay. I won’t be returning.
Date of stay: July 2024
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, responded to this review
Responded 5 Nov 2024
Thank you for your review. We apologize for the negative experience that you faced during your stay. Customer service is our top priority, and we will work to address areas as needed for further improvement.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
₹41,965
Get rewarded with One Key
  • Hotels.com
  • Algotels
  • Booking.com
0.3 km from Marriott's Aruba Surf Club
Free Wifi
Free parking
₹55,298
₹54,118
  • Hotels.com
  • Expedia.com
    ₹55,298
  • Priceline
0.8 km from Marriott's Aruba Surf Club
Pool
Beachfront
₹1,68,131
Get rewarded with One Key
  • Hotels.com
  • travelup.com
  • Skyscanner.com
0.2 km from Marriott's Aruba Surf Club
Free parking
Beachfront
Get rewarded with One Key
  • Hyatt.com
  • Expedia.com
    ₹1,37,259
  • Skyscanner.com
0.7 km from Marriott's Aruba Surf Club
Free Wifi
Free parking
Save with Hilton Honours Rewards
  • Hotels.com
  • Expedia.com
    ₹49,803
  • travelup.com
1.1 km from Marriott's Aruba Surf Club
Free Wifi
Free parking
Get rewarded with One Key
  • Algotels
  • Expedia.com
    ₹68,515
  • Priceline
0.6 km from Marriott's Aruba Surf Club
Free Wifi
Free parking
Go to your Happy Price
  • Hotels.com
  • ZenHotels.com
    ₹31,526
  • travelup.com
3.1 km from Marriott's Aruba Surf Club
Free parking
Pool
Save with Hilton Honours Rewards
  • Hotels.com
  • Expedia.com
    ₹60,538
  • travelup.com
2.0 km from Marriott's Aruba Surf Club
Free Wifi
Free parking
Property amenity
Get rewarded with One Key
  • Expedia.com
    ₹33,410
  • Algotels
  • eDreams
0.8 km from Marriott's Aruba Surf Club
Free Wifi
Free parking
Go to your Happy Price
  • Expedia.com
    ₹35,265
  • Booking.com
  • Hotels.com
1.5 km from Marriott's Aruba Surf Club
Free Wifi
Free parking
View more hotels in Palm - Eagle Beach
Reviews (3,583)
Filter reviews
3,583 results
Traveller rating
1,808
1,113
369
157
136
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,808
1,113
369
157
136
Show reviews that mention
All reviews lazy river chair tags spyglass tower serenity pool bedroom villa captain's galley pool chairs time share full kitchen marriott hotel washer and dryer grocery store ocean view baby beach vacation club pool side swim up bar
Selected filters
Filter
Updating list...
4 - 9 of 3,583 reviews
Reviewed 26 October 2024 via mobile

This is my third time staying at the Marriott Surf Club in Aruba. The toughest part of my day was deciding whether to float in the lazy river or float at the beach. This is the most gorgeous facility offering beautiful grounds, several pools, hot tubs, beach, and the amazing lazy river! Staff is super friendly and helpful. This is a timeshare facility, but you can rent units. Highly recommend!

Room tip: This is a timeshare facility but you can rent units
Date of stay: October 2024
Trip type: Travelled as a couple
Thank Meredith B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, responded to this reviewResponded 5 November 2024

Thank you for leaving a positive review on our resort! Our team appreciates your feedback, and we hope you visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2024 via mobile

The service received from Willey, Yenny, and Vickson was superb. They are the reason we have been there 30 x since 2002. Other perks are the lazy river and convenience to the beach. Cons are the difficulty in getting chairs around the pool area. Must be up and out at 600 am to get a decent seat.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Lmccurry6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, responded to this reviewResponded 18 October 2024

Thank you for leaving a review with us. We appreciate your feedback and hope you enjoyed your stay with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2024

The Lazy River was a great way to relax and spend time in the sun without feeling overheated. I recommend using lots of waterproof sunscreen before sunbathing, swimming, or floating around the lazy river.

Our 2 bedroom unit in the Lighthouse Tower was nicely appointed with plenty of dishes for breakfast & snacks. It had 2 balconies and a side ocean view.

Room tip: Be sure to bring your own tube or float for the Lazy River!
Date of stay: September 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lm4125
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, responded to this reviewResponded 18 October 2024

Thank you for leaving a glowing review with us. We greatly appreciate it, and hope you visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2024 via mobile

Pros
- Staff is very attentive and friendly
- Rooms are clean and on the larger side
- Jane & staff at the front desk were very considerate and went above and beyond from the time we checked in till when we checked out.
- There are plenty of pool chairs but plan to get down there no later than 730 am to snag the ones you want. We went down between 715/720 and were able to snag 4. They weren’t on the first row at the pool but plenty close.
- The Palopas are a cool addition to the resort and provide a ton of shade on the beach. Make sure to login 530pm the night before you want them to get a decent one.
- Easy beach access
- [ ] Pool and lazy river is open until 10 pm.

Cons

- While we visited it was the “off” season and the pool/swim up bar was being worked on. Slightly disappointing because that’s always a highlight on vacation. I think this increased how packed the pool area was by 8am to claim chairs.
- The Palopas do cost extra ($10-$15 per day). I think this encourages people to use and not save but it was only slightly annoying.
Tips
- Make sure to bring your own floats (and an extra or 3 extra in our case). We had one pop and two tear so having backups felt silly but we ended up using them all. There are air stations there to fill them up.
- Also, I have no idea where you get them but a lot of people had float anchors for the ocean and it was genius. Wish we would have done that because the current / wind can be strong.
- Bring extra laundry detergent - we brought tide pods and were able to do a quick load each night.
- Superfoods delivers for free ! We stopped on the way in, but they do deliver to the Surf Club for free (and you can arrange a time).
- Bring a small cooler, you can BYOB beer but with the heat it gets warm fast.
- You really can drink the sink water there and it’s better than what we have in the US. I would bring a water bottle and a separate “beverage” cup as well. Our two bedroom has a dishwasher which was nice.
- [We did not rent a car, most taxi rides are $10-15 each way and it was more cost efficient for us to do this. Its easy to catch a cab in front of the resort (there is a line and the bellmen grab for you) and then when you’re in town, easiest spot is going to be in front of another hotel.

Date of stay: September 2024
Trip type: Travelled with friends
Thank Passport10211815167
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, responded to this reviewResponded 25 September 2024

Thank you for leaving a detailed review on our resort. Our team greatly appreciates your feedback, and hopes you visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2024

The resort is nice, updated and clean. The location is in a good spot. The lazy river is great once it clears out late in the day, but my review is about Giordano in security. My husband sat his iPad down on an unmanned counter in the lobby of our building and left it when we loaded up for the airport. We did not realize it until after going through security and the first part of customs, so they would not let him leave the airport to get it. He contacted the resort and Giordano went out of his way to go find it immediately and made sure it got back to us before we left Aruba. All of the staff was friendly, but Giordano is a standout employee for the Marriott company. I wish I had colleagues that cared as much as he does.

Room tip: The pool and lazy river are crowded early, but stay open until 10pm, wait until later in the day and have it almost to yourself.
Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jodie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, responded to this reviewResponded 20 September 2024

Thank you for sharing your experience! It’s wonderful to hear that you enjoyed the resort and its amenities. Giordano’s exceptional service truly stands out. We’ll make sure to pass on your kind words to him and the team. Safe travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews