We love Barcelo. We have been here many times. One of our favorite things to do is to sit in the hotel lobby lounge area for some cocktails and live music. The wait staff are extraordinary and really make you feel special. Ask for Daliana next time you are there. She is great!
Dear Artur,
Thank you very much for your kind feedback.
We are thrilled that your visits to Barceló Aruba have been nothing short of delightful, consistently enjoying the ambiance of our lobby lounge with its selection of cocktails and the entertainment of live music.
It is particularly rewarding to hear that our staff, and Daliana in particular, have been successful in creating a special experience for you. Their dedication is a reflection of the personalized service we strive to offer all our guests, ensuring that each moment spent at our resort is memorable.
We look forward to welcoming you back for another memorable experience.
Best wishes,
The Management/ Equipo Barceló Aruba
My family members this was the first time visiting Aruba. They loved The island but most likely wouldn’t stay at the Barceló
Dear Scott,
Thank you for taking the time to share your feedback.
We apologize for your stay not meeting all your expectations. We understand that the accommodations did not fully align with your family's desires, and we appreciate your insights regarding this matter.
Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand.
We hope that you will allow us the opportunity of providing you with an improved stay in future.
Best regards,
The Management/ Equipo Barceló Aruba
Daliana at the lounge bar was fantastic. She was always very sweet and accommodating with our orders. She provided great suggestions for drinks and brought them to us really fast. And she gave our underage children soda, water and virgins daiquiris when they asked.
Dear Jennifercs,
Thank you for your positive feedback.
We are truly delighted that your stay at Barceló Aruba - All Inclusive was an enjoyable one. Our staff takes pride in offering warm and accommodating service to all our guests, and it's heartwarming to hear that Daliana stood out during your visit with her swift and thoughtful service. Ensuring our younger guests feel just as welcome with a range of non-alcoholic refreshments is part of our commitment to a family-friendly atmosphere.
From the diverse drink options at our bars to the personalized service, we are pleased to create an environment where every member of the family can find something to savor and enjoy. Your commendations are sincerely appreciated and serve as a wonderful affirmation of the efforts we put into making each guest's experience as delightful and memorable as possible.
We look forward to welcoming you back on a future occasion.
Best regards,
The Management/ Equipo Barceló Aruba
If you’re planning to go to Aruba for vacation, don’t think twice! Barceló Aruba did not disappoint as we booked our very first trip to Aruba and stayed here. The entire process from booking this all inclusive resort was easy and made for an excellent vacation. Accommodations were exactly what we needed and the suite was clean and the amenities that were part of the room service were greatly appreciated.
Dear Paula,
Thank you for your positive feedback.
We are thrilled to hear that your stay at Barceló Aruba - All Inclusive was a remarkable one.
We are pleased that you found the booking process seamless and that our accommodations met your every need. Our team takes pride in ensuring our suites are immaculately prepared for our guests, and we are happy that you took notice of the cleanliness and the amenities provided. It is wonderful that you enjoyed the convenience of our room service, designed to enhance the experience of every guest who chooses to stay with us.
We look forward to welcoming you back on a future occasion.
Best regards,
The Management/ Equipo Barceló Aruba
Amazing place for you and your family. We enjoyed every single day of it. Victor by the pool bar is amazing one of the best bartenders. And Migdalia in the new image beauty spa in Barcelo has the best hands highly recommend you see her for a full body massage we will definitely be returning.
Dear Alex,
Thank you very much for your kind feedback.
It brings us immense joy to learn that your stay with us was so enjoyable.
We are delighted that you appreciated the friendly service from Victor at our pool bar and the exceptional treatments provided by Migdalia at our spa. Our commitment to offering an all-encompassing, delightful experience is further complemented by our various amenities, such as the daily live shows and the casino on property, all set against the stunning backdrop of Palm Beach.
We look forward to welcoming you back for another memorable experience.
Best wishes,
The Management/ Equipo Barceló Aruba
