Daliana at the lounge bar was fantastic. She was always very sweet and accommodating with our orders. She provided great suggestions for drinks and brought them to us really fast. And she gave our underage children soda, water and virgins daiquiris when they asked.
Dear Jennifercs,
Thank you for your positive feedback.
We are truly delighted that your stay at Barceló Aruba - All Inclusive was an enjoyable one. Our staff takes pride in offering warm and accommodating service to all our guests, and it's heartwarming to hear that Daliana stood out during your visit with her swift and thoughtful service. Ensuring our younger guests feel just as welcome with a range of non-alcoholic refreshments is part of our commitment to a family-friendly atmosphere.
From the diverse drink options at our bars to the personalized service, we are pleased to create an environment where every member of the family can find something to savor and enjoy. Your commendations are sincerely appreciated and serve as a wonderful affirmation of the efforts we put into making each guest's experience as delightful and memorable as possible.
We look forward to welcoming you back on a future occasion.
Best regards,
The Management/ Equipo Barceló Aruba
If you’re planning to go to Aruba for vacation, don’t think twice! Barceló Aruba did not disappoint as we booked our very first trip to Aruba and stayed here. The entire process from booking this all inclusive resort was easy and made for an excellent vacation. Accommodations were exactly what we needed and the suite was clean and the amenities that were part of the room service were greatly appreciated.
Dear Paula,
Thank you for your positive feedback.
We are thrilled to hear that your stay at Barceló Aruba - All Inclusive was a remarkable one.
We are pleased that you found the booking process seamless and that our accommodations met your every need. Our team takes pride in ensuring our suites are immaculately prepared for our guests, and we are happy that you took notice of the cleanliness and the amenities provided. It is wonderful that you enjoyed the convenience of our room service, designed to enhance the experience of every guest who chooses to stay with us.
We look forward to welcoming you back on a future occasion.
Best regards,
The Management/ Equipo Barceló Aruba
Amazing place for you and your family. We enjoyed every single day of it. Victor by the pool bar is amazing one of the best bartenders. And Migdalia in the new image beauty spa in Barcelo has the best hands highly recommend you see her for a full body massage we will definitely be returning.
Dear Alex,
Thank you very much for your kind feedback.
It brings us immense joy to learn that your stay with us was so enjoyable.
We are delighted that you appreciated the friendly service from Victor at our pool bar and the exceptional treatments provided by Migdalia at our spa. Our commitment to offering an all-encompassing, delightful experience is further complemented by our various amenities, such as the daily live shows and the casino on property, all set against the stunning backdrop of Palm Beach.
We look forward to welcoming you back for another memorable experience.
Best wishes,
The Management/ Equipo Barceló Aruba
Jazon at the Japanese restaurant was one of the nicest most friendly person that I’ve met. He made sure that we had a fantastic dinner and a fantastic birthday for one of our guest. His customer satisfaction was unmatched and he was the best!!
Dear Ryankf,
Thank you very much for your kind feedback.
It's rewarding to hear that your time at Barceló Aruba - All Inclusive was so memorable.
We are delighted that you enjoyed the exceptional service provided by Jazon at our Japanese restaurant, Kyoto, where live cooking on the teppanyaki tables adds to the excitement of dining. Celebrating a special birthday with us is always a joy, and we're thrilled that Jazon's dedication to customer satisfaction made your experience outstanding. Our staff's friendliness is one of our top positive points, and it's wonderful that you felt the warmth and professionalism we strive to offer every guest.
We look forward to welcoming you back for another memorable experience.
Best wishes,
The Management/ Equipo Barceló Aruba
Needs update. Gym was horrible. Food was just ok. Buffet cook was rude and not very friendly this hotel was a 3 star at best. Pool bar guys are great. Victor was nice.
Dear Guest,
Thank you for your review.
We apologize for your stay not meeting all your expectations. Our aim is to provide an exceptional experience, and it is apparent that in certain areas, we did not achieve our usual high standards. Our fitness center is designed to cater to a variety of workout preferences, and we regret to hear that it fell short of your expectations. We understand how important quality cuisine is to the overall guest experience and are disappointed to learn that our buffet offerings did not delight you.
We are delighted that you found our pool bar staff to be a highlight during your stay, and we're proud to have team members like Victor who are committed to guest satisfaction. Our staff takes great pride in delivering friendly and attentive service, and it's wonderful to know that this was evident during your interactions with them.
Finally, it is great that our staff's friendliness contributed positively to your time with us. At Barceló Aruba, we strive to create warm and welcoming experiences, and our team is a big part of that effort. We appreciate your kind words about Victor and will be sure to share your compliments with him.
We hope we can welcome you back in the future.
Kind regards,
The Management/ Equipo Barceló Aruba
