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VEERA T

Veera & Kalyani Aruba Experience

Review of Barceló Aruba
5.0 of 5 bubblesReviewed 3 weeks ago
its amazing trip. Everything is awesome.Food,STaff treatment and especially, Royal level Restaurant is amazing.
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Barcelo Hotels & Resorts
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Barceló Aruba, responded to this review
Responded 2 weeks ago
Dear Veera,
Thank you for your positive feedback.

It is wonderful that you had such an enjoyable stay at Barceló Aruba - All Inclusive.

We are delighted that you appreciated the food, the treatment from our staff, and especially your experience at our exclusive Royal Level Restaurant. Our aim is to provide a luxurious and memorable dining experience complemented by our attentive service.

We look forward to welcoming you back on a future occasion.
Best regards,

The Management/ Equipo Barceló Aruba
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 3 weeks ago

Please DO NOT BOOK BARCELO ARUBA!
The rooms were smelly, dirty, extremely old, and the balcony was filthy. It smelled as if the room had been closed for years and was only opened when I arrived. The bathroom was very ordinary as well. Additionally, the room was too small and not suitable for a family with kids.

Despite paying extra for an Ocean/Pool view, I received a room that was akin to garbage. The safe was not working, and I had to call the help desk. It took 2-3 people half an hour to repair the broken safe.

I sincerely advise against staying at Barcelo Aruba. I didn't realize this was rated as a 3.5-star hotel; I had thought it was at least a 4-star hotel when I made my booking. However, during my stay, it felt more like a 2.5-star hotel.

I have nothing positive to say about my experience at Barcelo Aruba.

I hope this review will help those who are planning to book this all-inclusive resort.

Date of stay: June 2024
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Barcelo Hotels & Resorts
Thank silbushijo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Barcelo Aruba, responded to this reviewResponded 2 weeks ago

Dear Shijo,
Thank you for taking the time to share your feedback.

We are sorry that your stay did not fully meet your expectations. We strive to maintain the highest standards of cleanliness and guest satisfaction, so it is disappointing to hear about your experience with the room conditions. Our team is dedicated to ensuring all areas are thoroughly cleaned and well-maintained, and we regret if this was not evident during your visit. Additionally, we take the functionality of our amenities seriously, and we apologize for the inconvenience with the safe in your room.

We hope that you will allow us the opportunity of providing you with an improved stay in future.
Best regards,


The Management/ Equipo Barceló Aruba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The location of the Barcelo is amazing, the price of my room was 1000 per day, the food was very bad, nasty and didn’t have a lot options of fresh foods, they didn’t have natural juice, I had a problem in the Air Conditioner, they never fix it, I paid a lot money for stay 4 days but the hotel food was really bad, I been in punta cana 6 times in Barceló, in punta cana was everything Amazing, beautiful and less price

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank jebelaso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Barcelo Aruba, responded to this reviewResponded 2 weeks ago

Dear Jebel,
Thank you for taking the time to share your feedback.

We are sorry that your stay did not fully meet your expectations. While we strive to offer a wide variety of fresh and delicious meals, we regret to hear that our food options did not meet your expectations. Moreover, we apologize for the inconvenience you experienced with the air conditioning. Our team is usually quick to resolve such issues, and we regret any oversight in this instance. Finally, we understand that the price point felt high, especially given your dissatisfaction with some aspects of your stay.

We regret reading that you did not ask for natural juices as we have a station daily in the breakfast section.

We hope that you will allow us the opportunity of providing you with an improved stay in future.
Best regards,


The Management/ Equipo Barceló Aruba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Our honeymoon was amazing and we could not have asked for better! We had the best bartenders, servers, hosts, tour guides, etc.! We are so excited to come back and visit again! If you are staying at Barcelo you need to visit Diego at the pool bar, Gerald at the Mexican restaurant on site, and definitely check out the Hibachi restaurant on site for awesome entertainment and amazing food!! -Gavin & Grace

Room tip: If you want chairs by the pool or a cabana on the beach wake up early!!
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Grace M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Barcelo Aruba, responded to this reviewResponded 2 weeks ago

Dear Grace,
Thank you for your positive feedback.

It is wonderful that you had such a great experience at Barceló Aruba - All Inclusive.

We are delighted that you enjoyed the attentive service from our bartenders, servers, hosts, and tour guides, including specific mentions of Diego and Gerald. Our team strives to provide an unforgettable experience for every guest. Additionally, it is great that you loved the entertainment and culinary delights at our Hibachi restaurant, which is part of our commitment to offering diverse and exciting dining options.

We look forward to welcoming you back on a future occasion.
Best regards,


The Management/ Equipo Barceló Aruba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We had an amazing time at Barcelo for our honeymoon! Huge shoutout to Diego who was one of the bartenders at the poolside bar! He had such a huge vibe to the people around him. I would definitely recommend coming to this resort and/or return for another vacation here!
-Gavin

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gavin R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Barcelo Aruba, responded to this reviewResponded 2 weeks ago

Dear Gavin,
Thank you very much for your kind feedback.

It is truly heartening to hear that you had such a memorable experience at our resort.

We are delighted that you enjoyed your honeymoon, particularly the vibrant atmosphere created by our bartender, Diego, at the poolside bar. Our team strives to provide a unique and enjoyable environment, and it’s wonderful to know we succeeded. Additionally, we are pleased that your overall experience at our resort was positive, making your special vacation unforgettable.

We look forward to welcoming you back for another memorable experience.
Best wishes,


The Management/ Equipo Barceló Aruba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Staff was the greatest. Love coming to Aruba and Barcelo. Pool and beach chairs also Palapas needs to repaired. Great staff. Marolyn, Ivette and Belinda are the best. Will be back next year. Would like to have shampoo and conditioners in the bathrooms.

Date of stay: June 2024
Trip type: Travelled with family
Thank diane t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Barcelo Aruba, responded to this reviewResponded 2 weeks ago

Dear Ty,
We appreciate that you took the time to share your experience with us.

We are sorry that your stay did not fully meet your expectations. Our team is currently working on enhancing the condition of our pool and beach chairs, as well as the Palapas, to ensure they are up to the high standards our guests expect and deserve. Moreover, we have noted your suggestion regarding the inclusion of shampoo and conditioners and have shared your comments with the concerning departments.

We are delighted that you appreciated the service provided by our staff. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!

We look forward to the pleasure of welcoming you back on future occasions.
Best regards,


The Management/ Equipo Barceló Aruba

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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