For the money best hotel I've too. As an owner you can't beat the top shelf liquor free internet private check in .. Kids stay and play all day, this is what life is all about , seeing your children splash in the Aruba beaches is priceless.. Food is great , location is awesome.. Go there
Dear peter l,
Thank you for your great post!
We are happy reading that you had an awe stay at your 2nd home.
Thanks for your recommending the OGA.
See you soon again!
Warm regards,
Occidental Grand Aruba Management.
This resort makes you feel like your home. The people are great!!! We fell in love with all of them. Genesis at beach was GREAT she took really good care of us. Melvin in the Royal Club dinning room was always there with a smile. Hazel in Royal Club took such good care of us. Dale in the buffet I think told everyone that we where her girls. But, I think she was ours. Can't wait to go back.
Dear CVJSK,
Thank you for your great review!
We are happy to read that you have enjoyed the service provided by Genesis, Melvin, Hazel and Dale, during your recent stay at the Occidental Grand Aruba.
We are waiting to welcome you soon on your next trip to the island of Aruba.
Warm regards,
Occidental Grand Aruba Management
Usually my husband and I go on cruises for our vacation. Last year we had a bad experience on a cruise so decided to go to an all-inclusive resort in Aruba. We had been to Aruba twice before as a port of call on the cruise ship so had an idea of where we wanted to stay. We stayed at this resort in January 2016 and the weather was great! The motel was very nice and the food was excellent!! Great pool and swim up bar. The all-inclusive package included free drinks which they did not skimp on the alcohol. The motel was very clean and staff was very friendly and helpful. A lot of water sports offered and things to do. We especially enjoyed listening to Lenny sing in the lobby at night.
Dear Jeanne G,
We would like to thank you for posting your review.
We are happy to read about your great experience at our resort.
Thank you for choosing our island as your vacation destination and for have chosen our resort as your vacation place to be pampered at. We apologize for if the alcohol brand did not meet your expectations. At the hotel we offer a premium brand of alcoholic beverages. I would like to take this opportunity to inform you that your survey has been send to the food and beverages department to follow up for if there might have been changes without being notified. We are happy that you found our resort a great place to stay at in Aruba. Our staff work hard to deliver an exceptional service to our guests. We will sure thank the staff on your behalf for delighting your vacation herewith. We would really like to welcome you very soon again at the resort!
Warm regards,
Occidental Grand Aruba Management
It was very important for me to find the right vacation destination for my family's vacation over the Christmas Holiday! I found the perfect place for our vacation in Aruba and staying at the beautiful Occidental Grand Aruba! The hotel was first class with very professional staff. The pool was a great size and clean. The hotel had some fun afternoon activities for the entire family to get involved in.Our room was perfect , clean and we loved the shower/bathroom. The beach was clean had great beach chairs. There was a cabana bar right on the beach! I have no complaints. The food was awesome and had such a great variety. I also liked the separate restaurants where you would make reservations and enjoy a top-notch dinner. The hotel also had enjoyable shows in the evening. I felt very safe in Aruba and found the people to be extremely kind and friendly. I can't wait to go back next year!
Dear kasmartini,
Thank you for have chosen our resort to spend the most important time of the year at. We thank you for sharing this great experience with us! We are really happy to read that you had a fabulous holiday vacation in Aruba at our resort. We can't wait to give that very warmth welcome back and make your stay another great one!
Warm regards,
Occidental Grand Aruba Management.
So this was my third time at the hotel with my wife and second time for my daughter Julia. And we love it!!! My parent have been going to this hotel for over 25 years and when I want to go to Aruba they told me I must go to the Occidental. So we did. I been traveling for over 20 years to all Island and cruises but let me tell you the staff at the Occidental treat you like family. It start with Lorena Labrador who help with the reservation and made sure everything was set for us. We stayed in the Royal Club part of the hotel and the staff that help us I really was so happy !! Vericona who check us in was great and Sandra well she is a very very special women she make you feel like family. The Royal club also has a place you can eat and the staff was wonderful George and Melvin what out of there way to make sure my 1 year old daughter had special meals. The wait staff was great!! Edgar was the so nice. I am telling you some place you feel like you are bothering them but not at this place. The food has gotten so much better from the last time!! If I have one complaint it was the casino was closed! But that was it! Listen if you have a family go to this place. Also the crew by the pool that does the games is great!! And Rusty at the bar was great!!! It so nice how they a lll remember my parents !!1 My father is sick and can't go anymore but they treat me so good I will be coming back very soon!!!
Dear Joe D,
Thank you for your outstanding review! We are really happy to read that we have the best staff than any hotel you have been to. We will sure thank our staff on your behalf, especially Lorena, Vericona, Sandra, George, Melvin, Edgar, and Resty for the wonderful service you experienced at our resort. Thank you for choosing our resort as your vacation destination. Thank you for sharing your great experience at our resort. We can gladly inform you that our after the unexpected casino closure the casino will re-open very shortly again! We are sorry to read that your father is sick. We hope he gets well very soon, and we wish him a healthy year hoping to see him back with us. This wish from the Management team and especially from Occidental Grand Aruba team.
We thank your for joining the Occidental family. We are waiting to welcome you very soon again at the resort!
Warm regards,
Occidental Grand Aruba Management
