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“Nice all-inclusive” 4 of 5 bubbles
Review of Hotel Riu Palace Aruba

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Hotel Riu Palace Aruba
Ranked #18 of 24 Hotels in Palm - Eagle Beach
Certificate of Excellence
Daytona Beach, Florida, USA
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Nice all-inclusive”
4 of 5 bubbles Reviewed 25 April 2012

We stayed at the Riu Aruba in April for a wedding in a junior suite. We did not choose an ocean view so our room faced the hotel next to us. Not a very nice view at all. The room was spacious, clean, and well maintained by the service staff. The food was good, not excellent, it had a nice large pool with a swim-up bar and of course the beach. Overall the Riu is a nice hotel, however there were lots of small problems the bride and groom had with the Riu wedding planner so I would not recommend having your wedding at the Riu.

Room Tip: If you really want a view, upgrade to an ocean view.
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  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Nerde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,753 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,237)
Date | Rating
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English first
Holland Landing, Ontario
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 24 April 2012 via mobile

My friend and I travelled to the rip the week of. April 15-22nd. We had read earlier that check in was a nightmare. Totally opposite. We were in our room within 15 min of arriving at hotel. We arrived at noon as well! We were on the 7th floor in b building and our view was amazing. We had booked partial ocean view but asked the person that checked us in to upgrade s to ocean we and he recommended that we look at the room first before deciding. He was right. And he saved us money too! The buffet was native. No complaints there at all! There was something for everybody. They paid special attention to kids too. All of the support staff was amazing and you got the same service whether you tipped or not. My only complaint was that they allowed smoking in the casino. Probably a good thing or I would have spen more time there! People actually won big prizes on the slots. I was surprised. The beach only lived up to its reputation on our last day. Earlier in the week there was a storm and the waters were rough and the beach had mountains of stinky seaweed. They do not have any equipment to get rid of the seaweed so they relied on mother nature and she took her sweet time clearing it up. Now this next comment is fo he ladies. The shopping is phenomenal and cheaper ( than Canada). Example. I bought my son a Michael kors watch for 175 no tax. The exact same one in canada was 300 plus taxes. Made it almost alf price. The excursions we won't on we're the jeep tour ( would have been better if we weren't hit by a monsoon) and th half day snorkeling trip which was mediocre Barely saw any fish! Stray dogs are in abundance but are amen care of by the people there so they re friendly and well taken care of! I ended up buying a timeshare there I enjoyed it so much. It's safe to walk the streets at night and everyone as a smile for you. Right outside of the riu, if you turn left, you go to the restaurant and shopping malls. All walking distance. To go dwntown ( higher end stores) yo can safely take the bus there and back. Bout a 10 minute ride. Again very safe. The rooms at the hotel were beautiful and always cleaned. Ou get twos Brighton your room twice a day. You can get wii in your room ($35). And 24 hr room service all included. You even get your own mini bar with rum vodka brandy and whskey(?). Can't remember. The fridge is filled daily with pop water and beer. The entertainment was great too! Would definitely recommend the riu. Best price for an all inclusive in ruba! You won't be disappointed.

Stayed April 2012
Helpful?
8 Thank sunworshipper1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

Wonderful,omg can't say enough great things about this resort. First of all nothing is perfect,nothing.from the staff, food and the resort itself can't really say anything that bad that would make me tell you not to go here.This was our second riu,last year the Bahamas which was also great. There was one problem when we first got there, we had asked that we were in the main building,9th floor and rooms nexted to each other. Our room was in the B building 10 th floor and not nexted to each other so they put us every other one that was the best they could do. We were fine, hey what can you do. Rooms were great, the view amazing and we could still all chat. Asked for bed toppers and got them( after reviews that the beds were hard) my husband liked it better without the topper,that I guess that is what ever you like personally. The staff was omg, always willing to please. Some people I think will just find something wrong with things no matter what.one negative for us and the only thing was the beer,so if your a beer drinker,which some of us were( 8 of us) didn't care for the balashi, their lite beer polar was just ok. Yep that's our biggest complaint. This place was truly one happy resort.the food was really good even better than the Bahamas. Please remember some people you just can't please and will find the smallest of anything to complain about. Truly a great vacation,would go back in a second!!!!!!!!!! Thanks to eveveryone for a wow vacation.........

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank jodie22NewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

Just have to start by saying the beds are hard,but everything else was amazing the food the service our view. I would so recommend the hotel to any one, with one exception if your handicap choose a different place. Stayed in building b rooms are nice,maid service was great. Pool wait staff were incedible. So all in all a nice place to stay.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank shadan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajax, ON
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

Just got back from a perfect week at the Riu Palace. We had a fantastic time....room was great, housekeeping staff do a fantastic job; food was so good, tried the Italian a la carte, it was good but really you don't need to leave the buffet it has everything you could ask for and more. If anyone tells you any different then they are asking too much. Try it you'll love it!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Cynthia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Palace Aruba

Property: Hotel Riu Palace Aruba
Address: J.E. Irausquin Boulevard 79 | Palm Beach - Palm Beach, Palm - Eagle Beach, Aruba (Formerly Aruba Grand Beach Resort)
Phone Number:
Region: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Palm - Eagle Beach
#12 Luxury Hotel in Palm - Eagle Beach
#12 Spa Hotel in Palm - Eagle Beach
#13 Top resorts Hotel in Palm - Eagle Beach
#16 On the Beach Hotel in Palm - Eagle Beach
#16 Romantic Hotel in Palm - Eagle Beach
#18 Family Hotel in Palm - Eagle Beach
Price range (per night): ₹ 28,298 - ₹ 50,897
Hotel Class:4.5 star — Hotel Riu Palace Aruba 4.5*
Number of rooms: 450
Official Description (provided by the hotel):
> * Opened: summer 2007> * Situated in Palm Beach on the island of Aruba> * Two 10-story buildings, one 8-story building> * Located on the beach> * Complimentary sun loungers and parasols on the beach> * 4 km / 2.48 Miles from Oranjestad> * 700 m / 2296.7 Ft. From various shops> * 10 km / 6.21 Miles from the airport> * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
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Also Known As:
Riu Palace Aruba Hotel Palm/Eagle Beach
Riu Aruba
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach

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