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Reviewed 5 December 2011

After reading all the reviews, I am shocked we stayed at the same place. I sincerely wish we had the same experience, but for us it was terrible. This is our fourth All Inclusive vacation. We have stayed in some great places and some ok places, but never posted a review before. We feel compelled to share our experience.

After arriving we found a very dirty main office and our reservation had been lost/canceled. Unfortunately we had prepaid. Luckily we had our cell phone with the confirmation email on it. Initially the staff told us it needed to be printed on paper to be valid. After an hour of arguing our reservation was finally honored..

The room we were assigned was filthy to say the least and smelled like mold. We called the front desk and returned to main lobby. Our second room was not clean, yet was acceptable. (We are not OCD we like our floors not to have foot prints and be free of dead bugs) My wife and I cleaned the room that night before we went to bed. The grounds are still under construction, which is kind of funny as they do not maintain what they currently have. The room we stayed in had paint peeling off the ceiling in the bathroom, extremely worn walls and the Jacuzzi tub side wall was held in place by leaning it against the tub. The grout was actually coming out of the tile in the shower/floor. The furniture is extremely worn as well. The sheets have a dank/stale smell.

After cleaning our room we ordered room service, to our surprise it is not part of the all inclusive stay (room service operates only from 5pm to 10pm). We only used room service once the entire trip, which is due to the fact that they did not pick up phone half the time. Food from Mulligan's/Ocean view cafe is very good, fresh well cooked and clean. We had an exceptional waitress there Jennifer. We ate at the Divi All Inclusive and the Tamarijn, both were horrible, with exception given to the Red Parrot (Awesome food there). Both resorts used Powdered/concentrated everything. It was not even comparable to eating at Denny's or Bickfords. The cooking stations at both resorts were filthy, clearly not maintained.

The grounds were beautiful but not secure. While walking to the bar next to the Red Parrot from bungalows I was asked if I wanted to buy some "Coke and Weed" by two shady guys who obviously didn't work/stay there. I told security whom seemed indifferent to the offense and more upset I woke them up as they slept in the lobby.

Most of the staff seemed to have a lot of animosity directed towards the tourist. The kind of contempt you have for someone that steals from you. Not sure why this is, but I sat in the lobby of all three resorts waiting for friends and family and watched as staff just ignored, insulted and disregarded everyone in their path. On three separate occasions I called up to the front desk and I was hung up on. The shuttle drivers with exception to a young guy whom whistles the entire time, would become incensed every time we told him were staying at the links if we were at one of the other resorts. All immediately said they could not drive us to our resort, we had to be dropped at the transfer station, which makes sense as you have to cross a road, but you would assume they would be nice about it, especially when you didn't ask.

At the end of our trip we were over joyed to be going home. We checked out early on Sunday and spent the day at the airport instead of dealing with the staff.

We had 30 adults and 10 kids (Family/Friends) arrive in a large group (all separately booked) none of us were impressed beyond the natural beautiful of Aruba and the exceptions I mentioned. This will be our first and last trip to Aruba.

  • Stayed: December 2011, travelled with family
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8  Thank Tampawingman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2011

We just got home from 12 days in Aruba here where we own timeshare property. We stayed in a one bedroom facing the golf course. Be aware there are not any beach front units just pool, golf course ones. Facing the golf course is nice because it attracts all kinds of water fowl and you can watch the golfers. If you face the pool especially the infinity one it could be loud.

We found this pool to be very crowded in fact there is rarely anywhere to sit or lay down. Many people save chairs which is supposed to be a no no however no one seems to stop them. I think the reason that the pool is so crowded is because the all inclusive people are coming over and using it which I think should not be allowed because those of us who have paid the big bucks do without. Saying all that we did find a nice quiet pool on the property and enjoyed just as well.

The property is well kept and the staff very nice and helpful.

Why you say do I only give this place a mediocre rating? It is mainly because of the units themselves. They are just thrown together. Stoves that are gas and need to be lit with a match, please this is 2011. Cheap dishes and pots. A tub where the water is up to your ankles while having a shower not draining properly even though they were supposed to have fixed it. A dryer that takes three hours to dry a load of laundry. Poor fitting trim, doors and windows, including a patio door without a lock that works or a handle and they give you a piece of wood to fit in the door as a lock. There are plenty of gas bbq's throughout the place all kept spic and span.

To bad because what could have been a 5 star place is only a 3 in this area.

The maid and cleaning service was really excellent with a tip of course.

If you are looking for a place on the beach it is about a 5 minute walk depending on where your unit is located and there are chairs for you down there.

Also if a gym is a priority forget this one. When we were there water was pouring into the gym. There is electricity on the floor and fuses keep blowing runners came to a complete stop. I think this could be dangerous you think water and electrical?? The machines are very old and all the divi resorts use this except the Pheonix, they have their own gym which is not much better. If this is important to you, you might want to reconsider and go for a walk on the beach. Nice sandy beach.

There are lots of casinos to amuse you in the evening. There is a shuttle to take you to the Alhambra which runs very regularly throughout all of the resorts.

Room Tip: Either pick a room facing the golf course or one of the quiet pools.
  • Stayed: November 2011, travelled as a couple
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1  Thank cindy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2011

Stayed at one of the penthouse units - family with 3 teen agers. Rental from private owner. Unit was wonderful and included second floor with large roof top patio. Great spot to spread out.

Best:
1. Druiff beach is most less crowded by near by Eagle and Palm beaches
2. Infinity edge pool with bar
3. Pent house unit was great - high end appointments, elevator to roof, multiple balconies ... great place to cook/grill and relax on roof top after a day in the sun

Be aware:
1. Lots of iguanas
2. Set back from the beach. A far walk. They do have golf cart service. We drove to beach every day.
3. Check in was a little confusing - had to go to divi property next store.

Recommend:
1. Rent a car (we got a four door wrangler and explored the whole island)
2. Arikok - much easier to get to than suggested in several reviews. Great place to explore - several caves (with bats) and rugged coast line
3. Baby Beach - a bit tough to find, weird location between refinery and prison; suggest bringing your own chairs as rentals are $$$; stay beach side of jetty, several deaths reported in currents just outside
4. Pass on snorkel tours - we were able to put in from shore around Arashi beach and were shoulder to shoulder with several tours
5. Lots of eating options along with high rise strip
6. Paseo Herencia Mall - movie theater with top run showings - one night per week discount rates; we were able to see harry potter a day prior to us release for much less than home; small shack with wonderful crepes, lots of other shopping
7. Jet skis on eagle beach
8. Lighthouse
9. Several good super markets close by. Stocked up on supplies and helped keep overall cost in line

  • Stayed: July 2011, travelled with family
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3  Thank cameroncrazy309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2011

I was absolutely amazed how beautifull this resort was . We travelled 2nd week of Novemebr . Stayed in the 1 bdr appartment at Divi Golf.
One day, Just for own pleasure we went to check the high rise resorts with their beaches . I can not say how happy I was that we stayed at low rise area. We have beautifull wide strip of beach, which was naroowed at Tamaraiin. Not obstructed with the countless palapas and all that other stuff as on the high rise area. So calm , clean and beautifull. The only downside for those who did not have all inlusive package is that there are not much places to eat at low rise , at least the places are scattered around.
But is it worth of buying all inclusive package at Aruba . Not at all, in opposite , I think its a waste .You can choose any beaifull restaurants anywhere where hunger got you. No matter what is the total bill is , anyway all together will be cheaper than All-incl.
Especially wanted to note the Amuse Bistro. We found it absolutely gorgeous : location, setting, service , food , prices . All 5 Stars! it is located at the foot of Costa Linda resort , I beleive , (or Playa Linda ?) in high rise area.
Flying fishbone - is not an ordinary place. It is prety remote , but well worth of the trip. The restaurant even credit you for the taxi cab ride for abt $10 bucks .
Let me tell you, being a vegetarian on Aruba you would find it not very easy to get a good meal, as all the places there are specializing on the meat and fish.
That 's why I particularly mentioned the two places were I was treated with best choice of flesh free meals.
Another great spot is Ginger - it is a la carte dining place at Tamarijn . Very good , but only for those who staying at Divi resorts.And they did not charged us for the 9year old kid , Which makes the total dining experience not only delicious , but very reasonably priced .
In total Auba is a beatifull place , even being so small. I want to come again .

  • Stayed: November 2011, travelled with family
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2  Thank NataOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2011

Very impressed by all aspects of Divi Golf "The Links". Studio room was very large and well equipped. We didn't golf but loved being surrounded by a very well maintained course. Short walk to fantastic beach or shuttles run frequently. Very safe, great food (all inclusive - many choices, 4 a la carte restaurants), great pools, friendly staff. Easy access to car rentals, public bus and taxis. We rented a car for a day and saw all the "sights".
Highly recommended.

Room Tip: There are actually 5 locations within "Divi". 1-Divi Aruba; 2-Divi Tamarijn; 3-Divi Dutch Village; 4-Divi Village, 5-Divi Golf. 1,2,3 are on the beach. 4,5 are across the road. Even though we wouldn't golf, we prefer rooms at Divi Golf - large well equipped condo style.
  • Stayed: November 2011, travelled as a couple
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1  Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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