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Reviewed 26 November 2010

a friend of mine stayed in this hotel with her husband as a inclusive tour from Portugal and found out that the all 1-floor was not cleaned because the lack of available cleaning maids,but was was surprising was the owner authority to actually make the beds with the same old dirty sheets and pillows from the night before and especially the towels from the bathroom were indeed the same old wet ones used the night before from other costumers.the all floor was full of guests with the same problem.the glasses were filthy and the owner from the hotel did authorized this insane adventure of ilegal practicalities in concern of hygiene.this was in fact in the summer of 2009 when in fact swine flu was very predominant.they also refused to present the complaint book.
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  • Stayed: December 2009
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank photosilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile
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Stayed: August 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micaela G, Gestor de Relações com o Cliente at Palace Hotel & Spa Monte Rio, responded to this reviewResponded 1 week ago
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Reviewed 14 August 2018 via mobile
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Stayed: August 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micaela G, Gestor de Relações com o Cliente at Palace Hotel & Spa Monte Rio, responded to this reviewResponded 1 week ago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile
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Stayed: August 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micaela G, Gestor de Relações com o Cliente at Palace Hotel & Spa Monte Rio, responded to this reviewResponded 1 week ago
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Reviewed 11 June 2018 via mobile
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Stayed: June 2018, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micaela G, Gestor de Relações com o Cliente em Palace Hotel & SPA Monte R at Palace Hotel & Spa Monte Rio, responded to this reviewResponded 25 June 2018
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