We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing and expensive”

The Crown Inn Restaurant
Description: A stunning property situated in a fantastic location on the bank of the River Eamont, with 17 fabulous guest bedrooms, spectacular outdoor terrace with views over the Lakeland, and fabulous bar and restaurant. Our menu is prepared using the best local ingredients.
Restaurant details
Description: A stunning property situated in a fantastic location on the bank of the River Eamont, with 17 fabulous guest bedrooms, spectacular outdoor terrace with views over the Lakeland, and fabulous bar and restaurant. Our menu is prepared using the best local ingredients.
Reviewed 2 weeks ago

Went for a meal last night for the first time, having been here several times for drinks. After waiting a long time to have someone come to take our order, our starter was bland and expensive for what it was. Which then took ages to be cleared from our table. We then ordered a second round of drinks. Our mains took even longer to come out and we still hadn't even got our second round of drinks. We then asked again for our drinks and when they did eventually come the order was completely wrong. Ive had better food and service from wetherspoons, at half the price! The two tables next to our also had problems with the service and they had messed up there orders. Such a shame that they've spend all this money doing up the pub for it to be majorly let down by the food and service. Will not be having food here again.

    • Value
    • Service
    • Food
2  Thank 8amyh346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownInnPB, Manager at The Crown Inn Restaurant, responded to this reviewResponded 2 weeks ago

Sorry that you had a bad visit to the crown. Please could you contact me directly to discuss the issues that you had on the night. thank you. manager@crownpooleybridge.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (433)
Traveller rating
Traveller type
Time of year
Language

6 - 10 of 434 reviews

Reviewed 2 weeks ago via mobile

We decided to treat ourselves to a meal and booked a table at 7pm on the Thursday evening. I can honestly say it was one of the worst meals I have had. After 40 minutes of waiting my son was told his dish was not now available. By 8.30pm my young daughter was crying and saying she wanted to leave as still no food. Staff obviously all very stretched and food luke warm and very mediocre. Would not return.

Thank EMLB E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownInnPB, General Manager at The Crown Inn Restaurant, responded to this reviewResponded 1 week ago

Sorry for any delay in responding. I needed to speak to the manager on duty at the time.
Please could you contact me directly on Manager@crownpooleybridge.co.uk
kind regards
louise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I was looking forward to visiting now it's been refurbished. I can honestly say I preferred to old crown.. it was very expensive with no atmosphere. The staff weren't very welcoming at all and it took ages to even get to the bar let alone get served.. which is such a shame as I loved it here before. Don't think we'll be back again

Thank Lynn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownInnPB, Manager at The Crown Inn Restaurant, responded to this reviewResponded 2 weeks ago

Thank you for taking time to write your review. As you can appreciate the weather was horrible this weekend and with a lot of people around they took refuge in the Crown, of course this meant that we were very busy. we compare our prices with the other businesses nearby and we have found that we are similar to them.

Hope to see you later in the year when the weather warms up and our 2 outside bars are both open one with a stunning view to the lake with the mountains beyond and one along side the beautiful river.

best wishes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Syaying at a near by caravan park we decided to call for dinner. The food and service were lovely,nice portion sizes and well presented. However the drinks were quite pricey and charged 85p for a tiney dash of lemonade. Also deserts are on the expensive side and the cheese board was very disapointing with only 3 types of cheese and some out of date grapes for £7.50. Would visit again but would stick to the mains.

Thank alan7140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownInnPB, Manager at The Crown Inn Restaurant, responded to this reviewResponded 2 weeks ago

Thank you for your review. The new menu starts next week and runs through the summer.
some of our dishes are slightly more expensive and that is because everything is cooked from fresh. No freezers and no microwaves just real chefs and proper cooking.
hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Great staff, great setting by the river, can get busy with unruly kids by the river.
The food is on point, the staff are great, it does get busy but it’s a popular place that is worth a visit.

Thank Jason L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownInnPB, Manager at The Crown Inn Restaurant, responded to this reviewResponded 2 weeks ago

Thank you for your lovely review.
For anybody who has an allergy to children we are turning the top terrace into a kid free zone this summer. so you can enjoy the stunning views with table service surrounded by grown ups. we will also have a cocktail menu to chose from and jugs of pimms on the go. Just hoping for a bit of good weather to make the magic happen.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed The Crown Inn Restaurant also viewed

Pooley Bridge, Penrith
 

Been to The Crown Inn Restaurant? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing