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“Worth”
Review of Mercure Lavasa

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Mercure Lavasa
Ranked #2 of 3 Hotels in Lavasa
Certificate of Excellence
Reviewed 13 June 2012

Hospitality/Service/Rooms/Staff are all very good. Location of Lavasa binds a traveller to visit in his own vehicle & so along with Driver. Hotel should have some arrangement of rest room for drivers as it becomes difficult for them to spend nights. Most of standard Hotels do have such arrangements elsewhere. If provided, this would bring in more guests to your hotel.

  • Stayed: June 2012, travelled with family
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Thank satguru1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 24 June 2012

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Lavasa.I Am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
About the Drivers accomodation we have a centralize dormitory in Lavasa which is a km away from the hotel for the drivers to stay, however they can use the restrooms at the hotel basement for gettting fresh.

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bandish Mehta,
General Manager

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834 - 838 of 935 reviews

Reviewed 8 June 2012

We went to Lavasa to spend a weekend away from Mumbai. Mercure Lavasa is a little away from where all the action is but still its just 10 minutes walk. The hotel is real value for money. Good clean rooms. The beds were comfortable and the room had all the modern amenities. Only disappointment was the Morning Buffet breakfast with very limited non vegetarian options. But still a good stay. One thing to note, although it says on the website there is a pool and fitness center at the property it is not on the location. It is around 10 minutes drive at the local Lavasa Club.

  • Stayed: March 2012, travelled as a couple
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1  Thank sanjeevprakash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 June 2012

Dear Sanjeev Prakash,

We are extremely grateful for your words of kindness for Mercure Lavasa and its team. It’s such feedback as yours that propels us to reach for even greater heights.
Your feedback has been passed on to all our departments, and needless to say, the team is thrilled by the same.
About the facilities yes the Gym and swimming pool facilities are at Dasvino Country club (approx 700 mts from the hotel) which can be used on a complimentry basis while staying at Mercure Lavasa.

I look forward to the opportunity of receiving you one again at Mercure Lavasa.

Sincerely,

Bandish Mehta
General Manager

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Reviewed 7 June 2012

We had a wonderful time. Stayed over for 3 nights.

The hotel totally scores on:
VFM tariffs - The room rates were quite reasonable. We got a deal of 3500/- per night inclusive of buffet breakfast.

Rooms - Spacious & equipped with all modern fixtures.

Food - We thoroughly enjoyed the food. I have read a couple of reviews where people have complained about the food not being upto the mark, I would have to disagree with them.
The buffet breakfast had an entire spread of Indian, Continental & English breakfast; along with live counters. We had 2 Indian gravies made to order for us & it was scrumptious. They seem to do good Indian & Italian dishes as well.

Staff - Extremely courteous & helpful. Also quite informative & helpful.

The one area of improvement would be the reception desk during the check-in. The process was quite lengthy & seemed as if the staff were not trained. I'm not sure if it was because of the rush of people during a long weekend, or they are generally that flustered.

Overall we had a nice stay. The restaurant has a nice ambiance, with one of the most friendly staff I have seen. My husband can't wait to go back in the rains, when hopefully the lake would be filled.

  • Stayed: April 2012, travelled as a couple
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1  Thank CJakhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 June 2012

Dear Guest,

Thank you for your feedback. It feels great to receive positive feedback from our guests for having made their stay an experience.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bandish Mehta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2012

This place is real value for money. Stayed here with wife for a short duration. Very clean room with good interiors. Buffet breakfast was excellent. Hotel has a few shortcomings as well - very few Indian options in the menu and it does not have a centralized boiler for hot water, each room has a heater which was strictly ok.

  • Stayed: June 2012, travelled as a couple
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1  Thank Padmanab19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 June 2012

Dear Padmanab,

We are extremely grateful for your words of kindness for Mercure Lavasa and its team. It’s such feedback as yours that propels us to reach for even greater heights.
Your feedback has been passed on to all our departments, and needless to say, the team is thrilled by the same.

I look forward to the opportunity of receiving you one again at Mercure Lavasa.

Sincerely,

Bandish Mehta,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2012

Neat and clean property. Rooms are decent, service is good and staff was helpful. Restaurant is nice with a very good buffet breakfast. We went during winters, which was a peak season. Hope they maintain same standards at other times too. Unfortunately it doesn't has a lake view.

Room Tip: Select rooms on the higher floor with a clear view
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  • Stayed: January 2012, travelled with family
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Thank AnushkaMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 24 June 2012

Dear Anushka

We very much appreciate your comments regarding your stay at the Mercure Lavasa. It is always a pleasure to receive positive feedback.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Bandish Mehta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Lavasa

Address: 3 Dasve Circle, Lavasa 412112, India
Region: India > Maharashtra > Pune District > Lavasa
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Lavasa
Price Range: ₹ 4,990 - ₹ 6,481 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lavasa 4*
Number of rooms: 130
Official Description (provided by the hotel):
Nestled in the lap of Sahyadri Mountain ranges or the new World Heritage sites, is Mercure Lavasa. With 130 rooms opening to the vast expanse of nature on one side, and a upcoming cosmopolitian lifestyle on the other. Offering international hospitality and impeccable standards of quality that promise to make your every stay memorable.Welcome to Mercure! ... more   less 
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Also Known As:
Mercure Lavasa

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